Overview The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* Responsibilities - Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. - Answer phone calls concerning various ROI issues. - If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database. - If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office. - Logs medical record requests into ROI On-Line database. - Scans medical records into ROI On-Line database. - Complies with site facility policies and regulations. - At specified sites, responsible for handling and recording cash payments for requests. - Other duties as assigned. Qualifications - Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required. - Demonstrates the ability to work independently and meet production goals established by MRO. - Strong verbal communication skills; demonstrated success responding to customer inquiries. - Demonstrates success working in an environment that requires attention to detail. - Proven track record of dependability. - High School Diploma/GED required. - Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.Knowledge of medical terminology is a plus. - Knowledge of HIPAA regulations is preferred.

• Responsible for concurrent review of inpatient medical records to identify opportunities for improving the quality of medical record documentation. • Identify cases where diagnoses and procedures are either absent, not stated in appropriate terminology, or not appropriately recorded. • Confer with the appropriate caregiver on the additional documentation that may be required. • Achieve a complete medical record by the time of patient discharge to ensure quality documentation that reflects the patients' diagnoses, treatments, and severity of illness. • Facilitate and enhance the coding and DRG assignment process. • Support initiatives to improve the quality of documentation by all caregivers within the Ohio State University Health System.

• Production of scientific content • Update of existing content • Adjust content according to feedback received during review cycles • Obtain final approval from relevant stakeholders • Perform peer reviews for style and accuracy and for continuous improvement purposes

Job Title Field Medical Affairs Specialist, West Zone Job Description Field Medical Affairs Specialist, West Zone The Field Medical Affairs Specialist, West Zone, implements strategic medical plans in alignment with Sleep & Respiratory Care business unit goals while ensuring compliance with regulatory requirements. This role facilitates communication of complex medical information and developments to stakeholders, maintaining strong professional relationships and keeping them updated on industry trends. Your role: - Build and sustain professional relationships with medical and scientific experts, ensuring effective communication of complex concepts and serving as a Medical Subject Matter Expert for both internal and external stakeholders. - Actively participate in conferences, professional societies, symposiums, and skills labs to engage with industry experts, facilitate meetings, and support thought leadership initiatives including webinars and CE content. - Develop, contribute to, and deliver educational materials, workshops, and training programs for internal and external audiences to promote safe, compliant device use and enhance clinical understanding. - Assist customers with troubleshooting and provide support for the safe and effective use of Philips products and devices, incorporating feedback from Key Opinion Leaders to drive innovation and address unmet patient needs. - Complete all required training promptly and travel up to 40% within the assigned territory to visit customers, attend conferences, and participate in learning activities. You're the right fit if: - You’ve acquired 7+ years of related clinical experience, 10+ years preferred; you have demonstrated expertise in the medical device industry in roles such as Medical Affairs, Clinical Application Specialist, Product Management, Sales, and/or Training/Clinical Education. Registered Respiratory Therapist (RRT) background required, additional related sleep and respiratory credentials nice to have. MBA is a strong plus. - Your skills include strong business acumen, strong presentation and drafting skills to present confidently to clinicians and large audiences (scientific presentations, white papers, symposiums, etc.); - You have a bachelor’s in medical science, Respiratory Therapy, Sleep Technology, Nursing or equivalent required, master’s preferred. Strong preference to related therapeutic area educational backgrounds. - You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. - You’re an excellent communicator, with an ability to influence both internal and external stakeholders of varied backgrounds. Must be willing and able to travel up to 40%. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a field-based role requiring candidates based in Pacific or Mountain time zones. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. - Learn more about our business. - Discover our rich and exciting history. - Learn more about our purpose. - Learn more about our culture. Philips Transparency Details The pay range for this position in AL, AZ, AR, CO, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MI, MS, MO, MN, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY is $133,000 to $212,000. The pay range for this position in AK, DE, HI, MD, MN, and RI is $140,000 to $223,000. The pay range for this position in CA, CT, DC, MA, NJ, NY, or WA is $149,000 to $237,000. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.