• Monitoring & Controlling: Organizing project phases and status reporting • Commercial processing: Order processing using CRM, preparing follow-up quotes, and invoicing • Driving profitability: Engaging customers and identifying sales opportunities • Stakeholder management: Maintaining contact with customers and partners • Supporting sales: Coordinating with the sales team and identifying business opportunities

• Gather and analyze business requirements to support system enhancements and operational needs. • Write and refine user stories; manage and prioritize the product backlog to maximize business value. • Perform business analysis activities, including documenting requirements and creating project specifications. • Validate software performance, stability, and interoperability across systems. • Support Change Requests through SIT, UAT, Client UAT, and production deployment. • Build a working understanding of departmental processes, systems, and applications to effectively troubleshoot issues. • Partner with Conduent technical teams to report, diagnose, and resolve technical issues. • Track and maintain equipment inventory, ensuring all assets are accurately logged. • Support system updates and coordinate testing with internal and external technical teams. • Assist with system credential requests for both Conduent and client systems. • Serve as a liaison between internal teams and the client to resolve network or application issues.

Commercial Construction Superintendent / General Superintendent Compensation: $135,000 (annualized) | Travel & Per Diem Covered - Per diem/lodging: $275/day, 7 days a week, 49 weeks per year (3 weeks PTO) — est. $94,325 annually - Company will pay to fly you home every 3 weeks - Company vehicle Location: REMOTE based out of Charlotte, NC with extensive Travel Required Reports To: President of Construction Work Schedule & Travel This is a traveling role. The superintendent is expected to be on-site for the duration of project assignments. Sites may operate five or seven days per week depending on project requirements. The superintendent must be available Monday through the active workweek. Lodging and per diem allowances provided. Travel home is covered every three weeks. About Modern Construction Services Modern Construction Services is a fast-growing commercial construction and facilities maintenance company built on accountability, craftsmanship, and results. We execute complex projects with precision, and we expect the same discipline, organization, and attention to detail internally. Our teams are highly proficient professionals who take pride in delivering exceptional outcomes — on every project, every time. As we scale, we are strengthening our internal operations and leadership structure to support the next phase of growth. This is not about filling seats. It is about building a company that operates with clarity, ownership, and high standards at every level. Our culture is grounded in six core values: Communication — We communicate professionally, clearly, and ethically — internally, with our clients, and with every partner and stakeholder we work with. Growth — We pursue continuous improvement as a company and as individuals, striving toward our maximum potential in everything we do. Inclusion — We foster a respectful, supportive environment where diverse perspectives are valued and every team member is empowered to contribute. Philanthropy — We invest our expertise, resources, and energy to be a positive force in the communities where we operate. Quality — We hold ourselves to the highest standards of excellence, care, and attention to detail — delivering work our clients can depend on and our teams are proud of. Transparency — We earn trust through honesty, openness, and accountability at every level of the organization. If you thrive in an environment where expectations are clear, accountability is real, and performance matters, you will find meaningful opportunity here. About the Role We’re hiring an experienced Commercial Construction Superintendent to join our team. This is an opportunity for a road warrior who thrives in dynamic environments, takes pride in delivering high-quality work, and knows how to run a job from day one — managing site activities, coordinating subcontractors, controlling quality, and keeping the schedule moving. This role is ideal for an experienced superintendent who’s ready to step into a high‑accountability position and demonstrate their capabilities as a full‑time member of the Modern Construction Services team.   Key Responsibilities Site Management & Construction Oversight •       Manage all daily construction activities on-site, ensuring work is executed in compliance with contract drawings, specifications, and project documents •       Coordinate subcontractors and trade partners at the site level, including orientation, scheduling, and performance oversight •       Maintain a safe and compliant job site — conduct subcontractor safety orientations and enforce all safety protocols •       Ensure quality control and verify that all installations meet the required standards before acceptance Scheduling & Deliverables •       Develop and maintain the three-week look-ahead schedule •       Manage the overall construction schedule to ensure on-time project completion •       Coordinate deliveries, inspections, and milestones to keep the project on track Project Closeout •       Manage punch list processes and coordinate trade partners through final inspections and project closeout •       Ensure all documentation, certifications, and turnover items are completed and organized Communication & Reporting •       Report directly to the General Superintendent; maintain consistent communication with the assigned Project Manager •       Log daily progress and document site conditions, RFIs, and any issues affecting schedule or cost •       Represent Modern Construction Services professionally with clients, architects, and inspectors on-site

Role Overview This is a high-responsibility program coordination and operations role supporting the delivery of GPS training programs and support groups. The Program Coordinator is responsible for ensuring programs run smoothly from end to end—managing logistics, participant experience, facilitator support, and real-time operations across multiple systems. This role goes beyond administrative support. You will be expected to take ownership of program execution, anticipate needs, solve problems proactively, and ensure nothing falls through the cracks. The ideal candidate is highly accountable, detail-oriented, and responsive, with strong program coordination experience and the ability to manage multiple priorities in a fast-paced, real-time environment. Key Responsibilities Program Coordination & Operations - Own the end-to-end coordination of training programs and support groups - Ensure all program elements (communications, materials, scheduling, systems) are accurate, complete, and executed on time - Track participant progress, attendance, and completion across CRM and LMS systems - Maintain clean, accurate data across all platforms (HubSpot, LMS, tracking systems) - Identify operational gaps and implement improvements to increase efficiency and quality - Serve as the primary operational point of contact during program delivery Participant Experience & Communication - Manage all participant communications (email, CRM, Slack) with accuracy, clarity, and timeliness - Send and oversee all program communications (welcome emails, reminders, follow-ups, certificates) - Provide high-quality support and guidance to participants across platforms - Proactively monitor engagement and address issues that may impact participation or completion - Develop and maintain templates, FAQs, and support resources Facilitator & Training Support - Coordinate with facilitators to ensure session readiness and alignment - Prepare and manage training materials, logistics, and schedules - Conduct pre-session checks to ensure smooth delivery - Provide real-time support to facilitators during live sessions - Communicate clearly and efficiently to resolve issues as they arise Zoom Moderation & Live Session Management - Lead Zoom session operations, including setup, co-hosting, breakout rooms, and participant management - Monitor chat, engagement, and overall session flow - Troubleshoot technical issues in real time with confidence and efficiency - Ensure a smooth, professional participant experience across all sessions Accountability & Performance Expectations (Critical) - Take full ownership of assigned responsibilities with consistent follow-through - Maintain accurate systems with no gaps, missed communications, or incomplete tasks - Anticipate needs and solve problems before they impact program delivery - Communicate proactively and clearly—never wait until issues escalate - Manage multiple priorities without dropping responsibilities - Maintain a high level of attention to detail and quality control Responsiveness & Work Expectations - Must be actively available and fully engaged during 11:00 AM – 7:00 PM ET - Expected to respond to team communication (Slack, email) within 5–10 minutes during live operations - Must be fully present during all trainings and meetings (no competing responsibilities during work hours) - Ability to join Zoom sessions immediately and respond to urgent issues in real time This is a real-time operations role, not asynchronous or flexible-response work. Required Skills & Qualifications - 3+ years experience in program coordination, operations, or training delivery support - Proven experience managing complex, multi-step programs or projects - Strong organizational and project management skills - Excellent written and verbal communication skills - High level of accountability, ownership, and follow-through - Ability to work independently and make decisions in fast-paced environments - Strong problem-solving skills and ability to stay calm under pressure - Experience working in fully remote teams Technical Requirements (Must Have) - Advanced proficiency in Zoom (hosting, breakout rooms, troubleshooting) - Strong proficiency in Google Workspace (Docs, Sheets, Drive, Slides) - Experience with CRM systems (HubSpot or similar) - Experience with Slack or similar communication tools - Ability to manage multiple platforms simultaneously with accuracy Preferred: - Experience with LMS platforms (LearnWorlds or similar) - Experience with Asana, Eventbrite, and Alchemer Language Requirements - Fluency in English and Spanish (written and verbal) required - Ability to support participants in both languages during live sessions and written communication Remote Work Requirements - Dedicated, quiet workspace with no interruptions - Reliable high-speed internet suitable for Zoom and multiple systems - Professional audio setup (headphones or microphone required) - Camera-on presence required for meetings and sessions - Reliable computer capable of managing multiple platforms simultaneously Work Environment - Fast-paced, high-volume program environment - Multiple concurrent programs and deadlines - Requires strong prioritization, time management, and task-switching - High level of real-time coordination and decision-making Who This Role Is Not For This role is not a fit for candidates who: - Prefer flexible or asynchronous work environments - Struggle with real-time responsiveness - Require constant direction or reminders - Have difficulty managing multiple priorities under time constraints Growth Opportunity This role has the potential to grow into a Senior Program Coordinator or Program Manager role based on performance and leadership capacity. Compensation & Benefits - Full-time, W-2 position (40 hours/week) - Hourly rate: $25–$38/hour (based on experience) - Performance-based bonuses (where applicable) - Paid Time Off (PTO) and sick leave About GPS Group Peer Support GPS Group Peer Support provides strength-based, trauma-informed care, offering consistent mental health support during stress, crisis, and change. Our evidence-based model integrates mindfulness, cognitive behavioral therapy, motivational interviewing, and peer support to reduce the long-term effects of stress and trauma. Our programs are designed for scalability and accessibility, equipping peer specialists, professionals, and community leaders with tools to build supportive, resilient communities. Application Process Qualified candidates may be asked to complete: - A technical skills assessment (Zoom + Google Workspace) - A real-time responsiveness and scenario-based task - A live simulation interview