• You’ll operate as a generalist across Binti’s highest-priority initiatives, with real ownership and exposure to senior stakeholders. • Drive strategic insights - Lead market scans, customer research, and competitive benchmarking - Conduct interviews with cross-functional Binti teams and synthesize insights into clear, actionable recommendations - Map customer journeys to identify friction points and opportunities for improvement • Leverage AI to scale impact - Identify opportunities to apply AI to internal workflows, analysis, and decision-making - Prototype lightweight AI-enabled solutions (e.g., research synthesis, reporting, ops tooling) - Incorporate AI into your strategic project from scoping through execution • Turn data into decisions - Build and refine executive-ready reports used by senior state leaders - Analyze customer cohorts and performance metrics to uncover trends and inform strategy - Strengthen how Binti measures and communicates outcomes • Build and scale internal capabilities - Create playbooks, documentation, and tools that improve how teams operate • Shape the narrative - Develop case studies, thought leadership, and materials used in external engagements • Own a high-impact project - Design and lead a standalone strategic initiative from scoping through execution - Deliver tangible improvements to operations or customer experience

• Proactively identifies opportunities for financial, operational, and delivery performance enhancement • Spearheads the successful implementation of our product and service suite with new and existing clients, driving exceptional business and financial outcomes through RCM transformation • Partner closely with our technology teams to deploy & implement our suite of products/workflow engines to drive best operational outcomes • Analyze business metrics trends, potential issues & escalations, client feedback & business strategy

• Provide HIM knowledge in a consultative manner to assist sales in the details of a coding and audit sale. • Perform detailed discovery to identify the needs of the client. • Create customized proposals that can be realistically implemented and executed by the operations and quality teams. • Identify sales targets and work with the sales team to close deals. • Understand tools, success stories, outcomes, and products that will assist our clients and have the ability to communicate with clients at all levels. • Provide presentations to clients, as needed. • Perform Coding Operational Assessment, as needed, to provide a lead-in for sales opportunities. • Create high level and detailed written reports and effectively communicate findings, recommendations, and next steps at all leadership levels. • Work with discovery information to assess volume/workload for client sites. • Work with the Operations team to provide seamless coverage and the correct skill set, based on the initial and ongoing needs of the client. • Provide smooth transition of client relationship and project implementation to operations and quality team via Kick-Off Call. • Ensure the client feels supported during the transition. • Ensure initial client engagement with Coding Operations establishes a strong, positive relationship and that implementation exceeds client expectations. • Build and maintain relationships with assigned clients to foster loyalty, support ongoing service, and drive growth. • Advocate for client needs, requests, and feedback with the Coding Operations team, and collaborate in a positive, professional manner to support continuous improvement across the organization. • Travel Fifty percent plus travel time, including regional and/or national trips as needed to support client meetings, site visits, and overall business objectives.

• Collaborate with health system clients on a range of complex assignments to provide practical and innovative solutions. • Assess the current performance of revenue cycle operations by conducting interviews, observations, document review, data-driven insights, and processes. • Building relationships with clients and seeking opportunities to expand the scope of their business and financial outcomes. • Proactively identifies opportunities for financial, operational, and delivery performance enhancement. • Spearheads the successful implementation of our product and service suite with new and existing clients, driving exceptional business and financial outcomes through RCM transformation. • Partner closely with our technology teams to deploy & implement our suite of products/workflow engines to drive best operational outcomes. • Analyze business metrics trends, potential issues & escalations, client feedback & business strategy.