The Clinical Specialist provides support to one or more regional sales teams in the areas of market development, procedural coverage, troubleshooting, education and training, customer service and follow-up. Candidates outside of the Billings, Bozeman, and Missoula, MT area will be considered, however, the candidate must reside within the region while in the role. Relocation expenditures will not be provided. What You’ll Work On Market Development • Work with Regional Sales Manager and team members to develop and implement a regional plan aimed at increasing market share and improving quality of service to customers. • Establish a system of communication with Regional Sales Manager and Territory Managers to ensure proper execution of plan and achievement of quarterly objectives. • Develop relationships with hospital personnel to expand contacts in other departments, identify key decision makers and facilitate future sales. • Meet with existing and potential customers to identify their clinical needs, goals and constraints related to patient care, and to demonstrate how Company products can help them achieve their goals. Education and Training • Educate existing and potential customers on the merits and proper clinical use of Company products by giving presentations and demonstrations, using slides, flow model, brochures and other platforms and formats. • Keep customers abreast of the latest product, therapy, and technology developments, and current items of interest in the industry. • Assist in professional education activities sponsored by Penumbra, including PEER meetings, hospital stroke symposia, and others. • Assist in training new employees, including Territory Managers and Clinical Specialists. • Participate in the development of Continuing Education Programs. Customer Service • Serve as primary resource for clinical support in the areas of procedural case coverage, basic troubleshooting, and follow-up for Company products. • Report and track all product incidents at centers, following Company procedures and seeking input from appropriate personnel to resolve problems. • Respond to customer needs and complaints by developing creative solutions, working in collaboration with senior management, sales, and marketing. • Prospect and develop relationships with prospective customers and/or users of Penumbra products, converting them to Penumbra customers • Secure and/or renew existing orders by coordinating product availability, delivery dates, and inventory levels • Maintain open communication lines with current and prospective customers on programs, promotions, and pricing trends • Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel • Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures. • Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company. • Ensure other members of the department follow the QMS, regulations, standards, and procedures. • Perform other work-related duties as assigned. What You Contribute • Requires Bachelor’s degree in communications, neuroscience, biology or related discipline, plus additional training and certification in radiology, neuro-interventional technology, or related field with 3+ years’ experience in a hospital setting or in a medical device company, or an equivalent combination of education and experience. • Sales or marketing background desired • Strong clinical, technical, and organizational skills • Ability to function in a busy, demanding, and competitive environment • Strong oral, verbal, written, and interpersonal communication skills • High degree of accuracy and attention to detail • Proficiency with MS Word, Excel, and PowerPoint • Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously Working Conditions General office, laboratory, and cleanroom environments. Business travel from +50%. Occasional on-call availability required 24 hours per day, 7 days per week. Ability to wear 7-9 pounds of lead for extended periods of time in the angio suite. Potential exposure to blood-borne pathogens. Requires some lifting and moving of up to 25 pounds. Must be able to move between buildings and floors. Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day. Must be able to read, prepare emails, and produce documents and spreadsheets. Must be able to move within the office and access file cabinets or supplies, as needed. Must be able to communicate and exchange accurate information with employees at all levels on a daily basis. Annual Base Salary Range for New Hires: $80,000 - $120,000 / year We offer a competitive compensation package plus a benefits and sales incentive program. Individual total compensation will vary based on factors such as sales territory, qualifications, skill level, and competencies. What We Offer •A collaborative teamwork environment where learning is constant, and performance is rewarded. •The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases. •A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s). Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada, and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws. If you reside in the State of California, please also refer to Penumbra's Privacy Notice for California Residents. For additional information on Penumbra’s commitment to being an equal opportunity employer, please see Penumbra's AAP Policy Statement.

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role Lyra is looking for a Credentialing Associate who is energized by the prospect of delivering day-to-day support while contributing to a highly compliant, accreditation-ready credentialing program aligned with The Joint Commission standards. This role will support a nationwide network of mental health providers and group therapy practices through onboarding and ongoing credentialing processes, ensuring all activities meet rigorous regulatory and documentation requirements. The Credentialing Associate will play a key role in maintaining audit-ready provider files, supporting Joint Commission compliance efforts, and ensuring accuracy across credentialing systems and workflows. This individual will respond to provider inquiries, support administrative and credentialing updates, and help ensure that both the provider and client experience meet Lyra’s high standards for quality and compliance. We are looking for someone who is detail-oriented, compliance-focused, and passionate about both operational excellence and delivering a strong provider experience, while confidently navigating relationships with internal and external stakeholders. Responsibilities ● Manage tickets and provide ongoing education and support to providers and group practices on credentialing requirements, policies, and processes aligned with The Joint Commission standards. ● Respond to daily provider inquiries related to credentialing, documentation requirements, onboarding status, and administrative updates. ● Maintain and update provider credentialing records, ensuring all files are complete, accurate, and audit-ready in accordance with Joint Commission requirements. ● Support credentialing audits by reviewing provider files, identifying missing or non-compliant elements, and assisting with remediation efforts. ● Track and verify provider information including licensure, certifications, education, training, and work history to ensure compliance with accreditation standards. ● Assist in preparing documentation and reports for internal audits, mock surveys, and Joint Commission survey readiness activities. ● Maintain and update internal systems and provider databases, ensuring alignment across credentialing, provider directories, and operational platforms. ● Collaborate with cross-functional teams to ensure accurate and compliant provider onboarding and maintenance. ● Identify discrepancies or risks within credentialing data and escalate issues as appropriate. ● Contribute to process improvements that enhance compliance, audit readiness, and operational efficiency. ● Partner with technical teams to identify system issues, improve workflows, and enhance the provider experience while maintaining compliance standards. ● Serve as a liaison between Provider Success and credentialing leadership, ensuring accurate communication of provider status and readiness. Qualifications ● Bachelor’s degree preferred (or equivalent work experience). ● 2+ years of credentialing, provider relations, or healthcare operations experience in a clinic, outpatient practice, hospital, or behavioral health setting. ● Familiarity with The Joint Commission credentialing and documentation standards strongly preferred. ● Experience supporting audit processes, compliance reviews, or accreditation readiness efforts is a plus. ● Strong attention to detail with a focus on documentation accuracy and regulatory compliance. ● Excellent written and verbal communication skills, with the ability to clearly explain requirements and build trust with providers and internal stakeholders. ● Experience with systems such as Zendesk, Salesforce, Jira, or credentialing platforms, or the ability to quickly learn new tools. ● Strong organizational and time management skills, with the ability to manage competing priorities and deadlines. ● Proactive problem-solver who can identify gaps, escalate risks, and follow through on resolution. ● Passion for improving mental health care and supporting high-quality, compliant provider networks. ● Proven ability to work cross-functionally in a collaborative, fast-paced environment. $61,000 - $92,500 a year As a full-time Credentialing Associate, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $61,000-$92,500. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses. Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include: - Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) - Lyra for Lyrians; coaching and therapy services - Equity in the company through discretionary restricted stock units - Competitive time off with pay policies including vacation, sick days, and company holidays - Paid parental leave - 401K retirement benefits - Monthly tech allowance - We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more! We can’t wait to meet you. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

Overview Are you an accomplished Board Certified Orthopedic Surgeon? Are you passionate about your work/life balance? We are seeking flexible and experienced physicians for our medical reviewstream division. This telecommute role provides the ability for you to customize your schedule and caseload within a Monday - Friday work week and within business hours. Create a flexible work schedule and be compensated on a per case basis as a 1099 independent contractor. Candidates must have a NJ license. JOB SUMMARY: Relying on clinical background, reviews health claims providing medical interpretation and decisions about the appropriateness of services provided by other healthcare professionals in compliance with Concentra Physician Review policies, procedures, and performance standards and URAAC guidelines and state regulations. Responsibilities MAJOR DUTIES AND RESPONSIBILITIES: • Reviews medical files and provides recommendations for utilization review, chart reviews, medical necessity, appropriateness of care and return to work, short and long-term disability, Family and Medical Leave Act (FMLA), Group health and workers’ compensation claims. • Meets (when required) with Concentra Physician Review Medical Director to discuss quality of care and credentialing and state licensure issues.• Maintain proper credentialing and state licenses and any special certifications or requirements necessary to perform the job.• Returns cases in a timely manner with clear concise and complete rationales and documented criteria. • Telephonically contacts providers and interacts with other health professionals in a professional manner. Discusses the appropriate disclaimers and appeal process with the providers.• Attends orientation and training• Performs other duties as assigned including identifying and responding to quality assurance issues, complaints, regulatory issues, depositions, court appearances, or audits.• Identifies, critiques, and utilizes current criteria and resources such as national, state, and professional association guidelines and peer reviewed literature that support sound and objective decision making and rationales in reviews.• Provides copies of any criteria utilized in a review to a requesting provider in a timely manner Qualifications EDUCATION/CREDENTIALS: -Board certified MD, DO, with an excellent understanding of network services and managed care, appropriate utilization of services and credentialing, quality assurance and the development of policies that support these services. -Current, unrestricted clinical license(s) (or if the license is restricted, the organization has a process to ensure job functions do not violate the restrictions imposed by the State Board); -Board certification by American Board of Medical specialties or American Board of Osteopathic Specialties is required for MD or DO reviewer. -Must be in active medical practice to perform appeals JOB-RELATED EXPERIENCE:Post-graduate experience in direct patient careJOB-RELATED SKILLS/COMPETENCIES: -Demonstrated computer skills, telephonic skills-Demonstrated ability to perform review services.-Ability to work with various professionals including members of regulatory agencies, carriers, employers, nurses and health care professionals. -Medical direction shall also be provided consistent with the requirement that the physician advisor shall not have a financial conflict of interest -Must present evidence of current error and omissions liability coverage for job duties and activities performed-Managed care orientation-Knowledge of current practice standards in specialty-Good negotiation and communication skillsWORKING CONDITIONS/PHYSICAL DEMANDS: -Phone accessability -Access to a computer to complete reviews-Ability to complete cases accompanied by a typed report in specified time frames-Telephonic conferences This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. Concentra is an Equal Opportunity Employer M/F/Disability/Veteran Concentra's Data Protection Commitment* Concentra is committed to protect patient data and to ensure privacy of personal and medical information.* Every Concentra colleague has the responsibility to adhere to data protection principles.* If a colleague's role includes handling or processing sensitive data, role-specific policies and requirements apply to ensure the protection of patient information. Additional Data This position is an independent contractor role for Concentra. Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Overview Are you an accomplished Board Certified Neurosurgeon? Are you passionate about your work/life balance? We are seeking flexible and experienced physicians for our medical reviewstream division. This telecommute role provides the ability for you to customize your schedule and caseload within a Monday - Friday work week and within business hours. Create a flexible work schedule and be compensated on a per case basis as a 1099 independent contractor. Candidates must have a NJ license. JOB SUMMARY: Relying on clinical background, reviews health claims providing medical interpretation and decisions about the appropriateness of services provided by other healthcare professionals in compliance with Concentra Physician Review policies, procedures, and performance standards and URAAC guidelines and state regulations. Responsibilities MAJOR DUTIES AND RESPONSIBILITIES: • Reviews medical files and provides recommendations for utilization review, chart reviews, medical necessity, appropriateness of care and return to work, short and long-term disability, Family and Medical Leave Act (FMLA), Group health and workers’ compensation claims. • Meets (when required) with Concentra Physician Review Medical Director to discuss quality of care and credentialing and state licensure issues.• Maintain proper credentialing and state licenses and any special certifications or requirements necessary to perform the job.• Returns cases in a timely manner with clear concise and complete rationales and documented criteria. • Telephonically contacts providers and interacts with other health professionals in a professional manner. Discusses the appropriate disclaimers and appeal process with the providers.• Attends orientation and training• Performs other duties as assigned including identifying and responding to quality assurance issues, complaints, regulatory issues, depositions, court appearances, or audits.• Identifies, critiques, and utilizes current criteria and resources such as national, state, and professional association guidelines and peer reviewed literature that support sound and objective decision making and rationales in reviews.• Provides copies of any criteria utilized in a review to a requesting provider in a timely manner Qualifications EDUCATION/CREDENTIALS: -Board certified MD, DO, with an excellent understanding of network services and managed care, appropriate utilization of services and credentialing, quality assurance and the development of policies that support these services. -Current, unrestricted clinical license(s) (or if the license is restricted, the organization has a process to ensure job functions do not violate the restrictions imposed by the State Board); -Board certification by American Board of Medical specialties or American Board of Osteopathic Specialties is required for MD or DO reviewer. -Must be in active medical practice to perform appeals JOB-RELATED EXPERIENCE:Post-graduate experience in direct patient careJOB-RELATED SKILLS/COMPETENCIES: -Demonstrated computer skills, telephonic skills-Demonstrated ability to perform review services.-Ability to work with various professionals including members of regulatory agencies, carriers, employers, nurses and health care professionals. -Medical direction shall also be provided consistent with the requirement that the physician advisor shall not have a financial conflict of interest -Must present evidence of current error and omissions liability coverage for job duties and activities performed-Managed care orientation-Knowledge of current practice standards in specialty-Good negotiation and communication skillsWORKING CONDITIONS/PHYSICAL DEMANDS: -Phone accessability -Access to a computer to complete reviews-Ability to complete cases accompanied by a typed report in specified time frames-Telephonic conferences This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. Concentra is an Equal Opportunity Employer M/F/Disability/Veteran Concentra's Data Protection Commitment* Concentra is committed to protect patient data and to ensure privacy of personal and medical information.* Every Concentra colleague has the responsibility to adhere to data protection principles.* If a colleague's role includes handling or processing sensitive data, role-specific policies and requirements apply to ensure the protection of patient information.