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Insurance Software Broker Training Manager

Location

Canada

Posted

80 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Insurance Software Broker Training Manager

Ecl

Role Description The Insurance Software Training Manager (Bilingual) will be responsible for enhancing client success by delivering training and support for a broker management system. - Deliver engaging virtual training sessions to insurance brokers. - Provide tailored consultancy to existing clients. - Design and develop training materials that align with system upgrades. - Create customized training programs for specific client needs. - Support the development of internal teams through application training sessions. - Proactively manage a dynamic schedule of training sessions. - Provide occasional in-person training or support when necessary. - Collaborate with internal teams to enhance client engagement strategies. - Attend industry trade shows and events across Canada. Qualifications - A minimum of 2+ years of experience as an insurance broker or hands-on experience using Broker Management Systems within Canada. - Fluency in both English and French. - Exceptional communication skills. - A logical, solution-oriented mindset. - Ability to quickly learn new system functionalities. - A flexible and responsive approach to scheduling. - A high degree of autonomy, initiative, and motivation in a fully remote work environment. - Willingness to travel occasionally across Canada. Requirements - Post-secondary education in business, insurance, or a related field is considered an asset. - Previous experience in training, onboarding, or client-facing roles within the insurance or technology space is an asset. - Proficiency in Broker Management Systems and a strong understanding of insurance workflows. - Comfort with virtual training tools, webinar platforms, and remote collaboration software. Benefits - Opportunity to work remotely. - Engagement with a forward-thinking organization. - Direct influence on client success.

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