Title: Sr Technical Business Analyst Location: Quincy United States Employee Type: Contract Location: Quincy, MA, US Job Type: Pay Range: $64 - $64 per hour Similar Jobs - Technical Business Analyst - Sr Business Analysts - Senior Business Analyst/Functional Analyst - Sr. Business Analyst AI - Technical An Job Description: Job#: 3026361 Job Description: Apex Systems is a world-class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Sr Technical Business Analyst. For applicants who are interested in this opportunity, please send your updated resume to Evan Meltsakos, Account Manager, at [email protected]. No third parties please. Here are the details: Position: Sr Technical Business Analyst Job Level: Senior Location: Quincy, Massachusetts (Hybrid - onsite as required) Duration: 12 months Rate: based on experience is seeking a highly motivated Senior Technical Business Analyst with expertise in supporting full software development and data management lifecycles on projects. In supporting the types of projects across MCDHH, the Senior Technical Business Analyst will play a critical role in ensuring the business process, technical and data architectures are well documented and maintained through strong change control. The Senior Technical Business Analyst will continually look to enhance these processes through discovery, diagramming, documentation, mapping, analysis, and in recommending improvements. Utilizing common IIBA Business Analysis frameworks, toolsets, and\or methods will ensure quality improvements, business continuity, and internal knowledge repository which is paramount. The Senior Business Analyst roles will grow as their knowledge of the business grows, the candidate is to acquire this needed knowledge quickly and possess excellent technical, writing, modelling, data analysis, and presentation skills. They must have experience of working with SQL/ETL/EDI tools and in presenting complex problems simply to executive management. Once a trusted expert you will be called upon to participate in recommending current and future strategy for business and technical leadership. The candidate is required to have project management experience, able to plan agenda and manage meetings, have prior experience in working within governance structures, in keeping minutes, conducting peer reviews, maintaining project risks and defects (In excel, Jira or other tracking system), reporting on project status, in job and time estimating, and working in a matrixed but highly collaborative environment. This position is anticipated to be a long-term engagement and is currently a hybrid remote position with the candidate able to come into the Boston MA office when requested. Job Duties: (Detailed list of Responsibilities): Core Business Analysis kills - Plan and Develop (Functional Decomposition) a deep understanding of the business environment, its leadership, its business processes, its system processes, its data flows, data sources & integrations. - Manage "document" and "requirement" traceability within the business, system, data, and technical domains; through common requirement documents (BRD, TRD, DRD, SAD) and ensure proper adherence with defined EOTSS\EOHHS Policies and Standards. - Gather, document, and analyze the many data schemas and master interface control documents "sources to target" inventory all in support of the businesses data integration needs. - Lead and facilitate requirement gathering, document creation, solution design, and when required help develop appropriate user & system test scripts which require negative test scenarios. - Maintain and enforce through proper change control; the businesses document repository to ensure proper business impact and dependencies are understood when changes are required which may have business or technical impacts. Ensure changes and updates are maintained. - Present findings and/or recommendations as required to internal and external stakeholders. Data Analysis & Mapping Skills - Provide subject-matter expertise in data discovery, mapping, analysis, and report creation using native database discovery and documenting tools to help improve operational efficiency, accuracy and consistency. - Must have proficiency in and with SQL & SQL queries, stored procedures, webservices, database documentation toolsets. - Experience in data quality & integrity management processes including merging and analyzing disjointed data sources to formulate business insights (example DIFF Comparisons) - Define & document data mapping, validations, and transformation rules to facilitate the exchange of data between different systems using common Webservices, ETL and EDI standards. - Perform or define data extraction, mapping, analysis, and quality assurance activities to assist in program evaluation, survey operations, and cost assessment decision making; develop and deliver presentations with insights and recommendations for leadership. - Design sampling plans, data flows, data processing, and/or reports and briefing presentations to optimize the information gained from data collections. - Create detailed technical documentation, including data mappings, transformation rules, data dictionaries, and system interfaces, to facilitate future reference and knowledge transfer, ensuring alignment between stakeholders and development teams product goals and objectives. - Lead and oversee the end-to-end business process & data discover and mapping in the full Integration lifecycle, from concept to launch, demonstrating project management skills and technical expertise. - Work closely with business, project management, development and testing teams to capture and\or integrate Webservices/ETL/EDI solutions with existing or new systems and applications, ensuring smooth data flow and minimal disruption to operations. - Adhere to EOTSS\EOHHS Privacy and Security policies when processing confidential data and ensure updates are made in information guidelines. - Evaluate and ensure proper change control and updates to source production systems documentation and integration guidelines. Testing Skills - Plan and execute comprehensive testing strategies to validate the accuracy and completeness of ETL/EDI processes, resolving any issues that arise during testing if so required. - Collaborate with cross-functional teams to gather, analyze and design business requirements, translating them into clear and comprehensive technical product specifications, and user stories. - Provide quality assurance of data exchanges, working with developers and quality assurance analysts as necessary. - Work with QA technical team during data setup for performance testing. - Work with SQA Manager and across project teams to ensure testing completion meets project deadlines. - Identify and prioritize required features based on business goals, user feedback, and technical constraints, driving product strategy and innovation. - Monitor key performance indicators (KPIs) and metrics, conduct regular priority and performance reviews to identify areas for improvement and growth. - Proactively manage risks and dependencies, employing problem-solving skills to overcome obstacles and ensure successful project delivery. - Facilitate effective communication between technical teams and non-technical stakeholders, translating complex technical concepts into accessible language. - Quickly gain a deep understanding of our internal software development & testing methodologies. - Act as a subject matter expert, providing guidance and mentorship to junior team members, enhancing their analytical and technical skills. - Assessing tests scripts and implementing plans on new, upgrades, or enhancement required - Training end-users in areas of expertise as required. REQUIRED SKILLS (Special Skill Set, Abilities, Knowledge) - Broad knowledge of business analysis techniques in creating requirements and design documents - Broad technical knowledge and experience supporting a wide range of applications, data processes, and technologies (e.g. Java, .NET, Oracle, SQL Server, and Cloud). - Excellent technical skills, including experience with ETL/EDI tools (e.g XML Spy, Database Spy, MapForce, ERWin, Informatica PowerCenter, IBM DataStage, etc ). - Prior experience with Jira, SQL Queries, Rational Quality Manager (RQM) and ADA compliance. - Strong familiarity with NIST security standards and working with PII and PHI data. - Proven understanding and knowledge of software development life cycle (SDLC). - 5+ years of experience in business analysis and data integration. - Experience managing and working with 3rd party vendors. - Experienced in use cases and testing methodologies including functional, systems, integration, performance, and UAT. - Demonstrated ability to conduct detailed planning, perform risk assessments, and successfully mitigate risks. - Ability to develop and maintain effective relationships with management, end users, project team members, and vendors. Excellent customer service skills. - Excellent oral and written communication and presentation skills. - Proficient in using Microsoft Office suite, Visio, MS Project, other project management and collaboration tools. - Excellent problem-solving skills. QUALIFICATIONS (Education, Years' Experience, Certificates): - Bachelor's Degree in computer science, Information Systems, Business Administration or other related field, or equivalent work experience. - Professional certification in IIBA, or Six Sigma, or TOGAF preferred or a minimum of 5 years of extensive hands-on experience in IT application implementations or systems support. - At least 5 years of experience working in a Business, System, and Data Analysis, or other related experience in an IT healthcare environment. - At least 3 years of business analysis and data analysis or related experience within Business application implementations or IT software development project(s). - Excellent technical skills, including experience with data analysis and visualization tools. - Excellent writing and communication skills. - Excellent presentation skills. - Ability to work independently and as part of a team. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Quincy, MA, US Job Type: Pay Range: $64 - $64 per hour Similar Jobs - Senior Business Analyst - Technical Business Analyst - Sr Business Analysts - Sr. Business Analyst AI - SENIOR CLINICAL SYSTEMS AND TECHNICAL INTEGRATION ANALYST

• Optimize staffing, scheduling, and real-time contact center performance • Analyze historical trends to develop forecasts • Create and manage agent schedules • Monitor real-time volume and service levels • Automate forecasting and reporting processes • Execute intraday schedule adjustments • Identify and resolve intraday risks or issues • Produce KPI reporting and deliver updates • Document incidents and actions for continuous improvement • Present actionable insights to leadership • Partner with various teams to resolve service level issues • Administer WFM/ACD platforms for various tasks

• Perform project management, administrative and analytical tasks in support of the IHS PATH EHR program • Support Team GDIT, its partners, federal leadership/project managers to ensure planning timelines are well organized and running smoothly, including coordinating information and deadlines across projects • Translate feedback and input into clear, well-organized project artifacts such as documents, process flows, and operational strategies • Assist in the management of document repositories, developing project artifacts such as implementation frameworks, templates and standard operating procedures, and being a trusted resource to the project team • Interact regularly with customers and other industry representatives supporting conversations with notes capture, action items, and follow-up documentation • Help prepare internal and customer-facing materials including planning slide decks and process documentation • Prepares progress reports and briefs on project status and milestones in accordance with communication plan • Develop familiarity with healthcare operations, clinical workflows, and EHR implementation lifecycle concepts through hands-on support of internal planning activities

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This opening can be filled in a remote/work-from-home (WFH) capacity or in one of our offices. Ideally, work hours will align to Eastern or Central time zones. This Business Insights Specialist will join the Personal Lines Planning & Forecasting team, partnering with Finance, Pricing, State Management, and other stakeholders to develop tools that enable more precise forecasting and planning for the business. We focus on integrating richer data sources into planning processes and driving greater efficiency and accuracy in financial projections. Successful candidates will possess: - Strong data manipulation skills, especially using SQL - Business acumen and solid understanding of P&C insurance KPIs - Advanced proficiency in Excel – comfort with pivot tables and advanced formulas - Quantitative skills – ability to build projections / perform calculations using queried data, turning raw data into meaningful business tools - Communication & Consultation skills – ability to work with business partners, understand their needs, and identify opportunities Strongly preferred: - Experience in financial planning and forecasting Experience or competency in these areas are especially nice but not required: - Modeling - Python - Data visualization in Tableau or Power BI This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. #LI-MS1 #LI-REMOTE Job Description Summary We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you! As a Specialist, Business Insights, you'll extract and manipulate internal and external data through R/SAS/SQL/Python, perform diagnostic and inferential analysis, and communicate actionable insights to business partners. You’ll also work with business partners to determine data and information needs to aid the business with decision making and build statistical and visual solutions using sophisticated business intelligence tools. And you may serve as a lead to others for information and data needs. Your focus will be to maximize the insight gained from internal and external data, ensuring that business partners are making decisions in an optimally informed way. Job Description Key Responsibilities: - Functions as the specialist in data extraction from databases, tables, data warehouses and other sources through R/SAS/SQL/Python. Develops, produces, and maintains inferential, statistical, ad hoc and custom analyses and modeling for functional business areas. May use various data access tools to pull information for reports and solutions. - Builds and maintains relationships and serves as a trusted financial and operational measurement resource to clients, internal risk partners and other stakeholders. - Creates and presents financial and operational results. Ensures that insights are action oriented. May develop new statistical and visual solutions for relevant insights. - Consults with business partners to understand, align and deliver work that supports business objectives and priorities. - Leverages statistical inferencing when conducting analysis. Communicates significance in findings when working with business partners. May build business intelligence applications using statistical, database and/or general programming languages and tools. - May assist other associates with preparation of reports and use of information systems, software and related sources of information and may train other users on report preparation and data base access. - Serves as a single point of contact and consultant for business areas for the intake and prioritization of data, reporting, analysis, and advanced statistical work. - Leads and serves as a main point of contact for projects. Monitors, reviews and analyzes the external environment to support the research and analysis done with data extracted from internal sources. Presents and discusses these findings with customers. May perform other responsibilities as assigned. Reporting Relationships: Reports to Manager/Director and does not have direct reports. Typical Skills and Experiences: Education:Undergraduate studies in data or business analytics, computer science, management information, business, mathematics or related field with post-graduate studies preferred Experience: Six or more years of related experience with data extraction, data manipulation, data visualization analysis, and problem solving; working with large database. Professional experience in insurance, financial services, or a related industry preferred. Knowledge, Abilities and Skills: In-depth knowledge of business policies and procedures, customer service concepts and practices. In-depth understanding of and working knowledge to build data visualization and business intelligence tools. Strong communication skills to interact with others. Ability to understand business processes and the data produced by them. Understanding of functional and operational measurement needs, analyze data requests and interpret business problems into solutions. Ability to work under tight time constraints. Capable of developing distinctive and understandable data visualizations. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Normal office environment. Occasional travel, nonstandard or extended work may be required based on project needs. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. We currently anticipate accepting applications until 04/10/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. This position could be filled within any of the lower 48 U.S. states. Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Specialist, Business Insights : $88,000.00-$164,000.00 The expected starting salary range for Specialist, Business Insights : $88,000.00 - $132,000.00