• Drive growth & gain market share through effective planning and performance management of our central & western North America account management teams. • Achieve regional sales targets and company goals through successfully developing & maintaining a High Performing Key Account Management team. • Actively represent Molecular Devices and Danaher at industry events. • Facilitate account manager engagements with customers to drive commercial partnerships. • Coach key account managers to build relationships in focus accounts. • Collaborate with and leverage internal and Cross-OPCO Danaher teams. • Provide accurate weekly forecasts and daily quote approvals. • Drive strategic growth through participation in product development projects and kaizen events.

• Own and lead a strategic book of business, with full accountability for account health, retention, and expansion aligned to dv01’s revenue and product objectives • Develop and execute long-term growth strategies for your clients that ensures increased dependency on our products and services along with driving incremental growth across footprint, products and revenue • Serve as a trusted advisor to clients, building relationships across all levels of client organizations, including senior decision-makers • Leverage your deep client and product knowledge to influence product strategy, suggesting enhancements that maximize client value while supporting our long-term product vision and business goals • Act as a strategic bridge between clients and internal teams, advocating for high-impact product and process improvements while maintaining a strong feedback loop • Use client usage data and analytics to identify adoption trends, expansion opportunities, and risk, proactively driving mitigation and growth plans • Partnering with leadership to evolve client strategy and ensure dv01 remains indispensable to its most strategic clients’ workflows • Collaborate with Finance on revenue forecasting, accounts receivable, and risk management • Represent dv01 at industry conferences and events, strengthening executive relationships and market presence • Provide mentorship and thought leadership across the organization, influencing best practices without direct people management

• The Key Account Manager (KAM) analyzes and develops the partner network in the assigned territory in coordination with the responsible Sales Manager and supports their partners with a view to medium- to long-term development to Canon's advantage. • They are responsible for the continuous development and implementation of new business ideas with their partners. • They act as a strategist who must stay up to date and who, together with their partners, defines mutual business objectives in a business plan. • They maintain relationships with partners and, in some cases, with the partners' key customers, and develop strategic initiatives that benefit both parties. • They accompany sales cycles with the partner on complex applications, including personal attendance at end-customer meetings. • They are responsible for recruiting new partners and training their sales teams, act as the partner's primary point of contact, and thereby secure revenue for Canon.

• Develop business with new and existing customers while creating strategies to meet sales targets. • Retain long-term relationships with existing customers while providing exceptional customer service. • Responsible for face-to-face selling and managing channel partners/distributors.