Canon EMEA

• Maintain, Repair & Optimize Production Print Devices: Perform maintenance and repairs on Inkjet/Toner production printers, ensuring all devices run smoothly. • Work on Major Installations and Projects: Contribute to large installations, collaborating with key stakeholders to ensure success. • Proactive Customer Engagement: Demonstrate exceptional customer service, building strong relationships and offering proactive support. • Drive Continuous Improvement: Identify opportunities for performance improvement and resolve issues independently.

• The Key Account Manager (KAM) analyzes and develops the partner network in the assigned territory in coordination with the responsible Sales Manager and supports their partners with a view to medium- to long-term development to Canon's advantage. • They are responsible for the continuous development and implementation of new business ideas with their partners. • They act as a strategist who must stay up to date and who, together with their partners, defines mutual business objectives in a business plan. • They maintain relationships with partners and, in some cases, with the partners' key customers, and develop strategic initiatives that benefit both parties. • They accompany sales cycles with the partner on complex applications, including personal attendance at end-customer meetings. • They are responsible for recruiting new partners and training their sales teams, act as the partner's primary point of contact, and thereby secure revenue for Canon.