POSITION SUMMARY Reporting directly to the Vice President of the channel, this role serves as the primary point of contact for assigned key accounts and is responsible for driving revenue growth, operational excellence, and long‑term partnership development. This role requires the ability to pivot quickly, manage multiple priorities simultaneously, and collaborate effectively across internal teams to bring complex retail programs to life. This is a remote position with travel required as needed to client locations and Outform facilities or offices to support client engagements and internal collaboration. KEY RESPONSIBILITIES Account Ownership & Client Partnership - Serve as the primary relationship owner and point of contact for assigned key accounts. - Develop a deep understanding of each client’s business model, brand strategy, retail environment, and key success metrics. - Build trusted relationships with client stakeholders at multiple levels, including senior leadership. - Act as a strategic advisor to clients, providing insights, recommendations, and proactive solutions. Revenue Growth & Account Strategy - Identify and actively pursue opportunities to grow assigned accounts through upsell, cross‑sell, and new program development. - Support account planning, annual forecasts, and long‑term growth strategies in alignment with vertical goals. - Partner with leadership to develop and present strategic proposals, concepts, and business reviews. Cross‑Functional Program Leadership - Lead and coordinate cross‑functional internal teams including design, engineering, estimating, sourcing, production, logistics, and finance. - Translate client objectives into clear internal briefs, scopes of work, and execution plans. - Ensure projects are delivered on time, on budget, and to Outform quality standards. - Proactively manage risks, timelines, and stakeholder expectations throughout program lifecycles. Financial Management & Account Health - Monitor and manage account financials including revenue, contribution margins, forecasts, and project profitability. - Partner with Finance to ensure accurate billing, forecasting, and financial reporting. - Maintain visibility into account performance and communicate risks or opportunities promptly. Execution, Problem Solving & Client Experience - Navigate complex challenges with a solution‑oriented mindset while maintaining strong client trust and confidence. - Manage changes in scope, timing, or requirements with professionalism and clarity. - Ensure a consistently high‑quality client experience from program kickoff through completion. Reporting & Process Discipline - Maintain accurate documentation, pipeline tracking, and reporting using appropriate CRM, sales, and analytics tools. - Provide regular status updates, forecasts, and insights to internal leadership. - Support continuous improvement within account processes and customer engagement models. Success Measures (KPIs) The successful Key Account Manager will be measured on: Account Growth & Financial Performance - Revenue growth within assigned accounts - Achievement of account‑level forecasts and targets - Contribution margin performance and profitability Client Satisfaction & Retention - Client retention rates - Client satisfaction and feedback - Repeat business and program expansion Operational Execution - On‑time and on‑budget delivery of client programs - Quality and accuracy of internal briefs and scopes - Effectiveness of cross‑functional collaboration Pipeline & Opportunity Development - Strength and visibility of opportunity pipeline - Number and quality of strategic proposals delivered Internal Partnership & Communication - Quality of collaboration with internal teams - Accuracy and timeliness of reporting and forecasts - Proactive risk identification and issue resolution QUALIFICATIONS Education - Bachelor’s degree in Business, Marketing, or a related field required - MBA or relevant masters degree preferred Experience - 5+ years of experience in account management, sales, or client‑facing roles within retail, sporting goods, fashion, apparel or related industries. - Requires a strong understanding of sporting goods and/or fashion retail culture, combined with the confidence to engage senior‑level client stakeholders. - Proven experience managing complex, project‑based programs with multiple stakeholders and deliverables. - Experience working in a cross‑functional environment supporting design, production, and execution teams to bring retail programs to life. Skills & Expertise - Strong business and financial acumen, with demonstrated ability to manage margins, forecasting, and account performance. - Advanced proficiency in Microsoft Excel; strong working knowledge of PowerPoint and Power BI (or similar reporting tools). - Excellent presentation, communication, and negotiation skills. - Strong organizational and project management capabilities. - Demonstrated success operating independently while collaborating closely with internal teams. - Demonstrated expertise building positive relationships while working in a fast-paced, deadline-driven environment that requires pivoting as the priorities shift - Ability and willingness to travel as required. Characteristics & Behavioral Competencies - Client‑Centric & Relationship‑Driven – Builds trust quickly and maintains strong, long‑term relationships and partnerships. - Strategic & Commercially Minded – Sees the big picture while driving measurable account growth. - Results‑Oriented – Takes ownership and accountability for outcomes. - Adaptable & Agile – Comfortable pivoting priorities in a fast‑paced retail environment. - Collaborative Leader – Leads cross‑functional teams through influence, not authority. - Problem Solver – Approaches challenges with creativity, persistence, and a solution focus. - Detail‑Oriented & Organized – Manages complexity and multiple priorities without losing sight of execution fundamentals. - Proactive & Self‑Directed – Takes initiative, anticipates needs, and drives action without waiting for direction. - Professional & Composed – Represents Outform with confidence, credibility, and integrity. ESSENTIAL FUNCTIONS Working conditions are in a normal office environment. While performing the duties of this job, the employee is regularly required to walk; sit and stand; using the hands to handle, finger, or feel objects, tools, or controls. Occasionally, the employee must crouch or kneel. The employee must occasionally exert or lift up to 20 pounds. Successful performance requires good eyesight with or without corrective lenses. Requires long periods of time working at a computer and includes phone work. Extensive travel required to serve the clients and participate in company or team events in Union City CA or Chicago. DISCLAIMER The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification and may be amended at any time at the sole discretion of the Employer. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Account Manager – 340B Programs Join Verity Solutions as an Account Manager and play a pivotal role in advancing high‑impact 340B programs for strategic pharmacy partners. In this role, you will serve as a trusted advisor and advanced subject matter expert, using data‑driven insight, strong relationships, and consultative leadership to optimize compliance, maximize savings, and deliver measurable value for both clients and Verity Solutions. Responsibilities - Own and elevate relationships with a portfolio of strategic accounts, serving as the primary point of contact for 340B program strategy and execution. - Guide clients in optimizing split‑billing and contract pharmacy programs to maximize savings, compliance, and revenue performance. - Develop and execute account‑specific strategies informed by data mechanics, system settings, and performance metrics. - Analyze program results and deliver clear insights and recommendations that improve program outcomes and business performance. - Proactively identify, escalate, and resolve data anomalies by coordinating cross‑functional resources and action plans. - Lead structured business reviews and ongoing communications aligned to Verity standards and tailored to unique client needs. - Serve as the program training expert, educating clients on system features and proactively identifying opportunities for advanced training and adoption. - Document client activity, projects, and outcomes using Salesforce and other approved tools to ensure visibility and accountability. - Model Verity Solutions’ values through professional, solution‑oriented interactions and leadership within the account management team. - Support special initiatives and strategic projects that advance client success and organizational priorities. Required Qualifications - Minimum 6 years of experience in account management, technical support, or SaaS client‑facing roles. - Demonstrated expertise analyzing data and troubleshooting complex client issues. - Strong verbal and written communication skills, including the ability to lead complex discussions with senior stakeholders. - Proficiency with Microsoft Office tools, especially Excel. - Experience using CRM platforms, preferably Salesforce. - Ability to manage multiple accounts and shifting priorities in a fast‑paced environment. - Strong customer focus with a proactive, problem‑solving mindset. Preferred Qualifications - Bachelor’s degree in Business or a related field (preferred, not required). - Experience supporting 340B programs, split‑billing, or contract pharmacy operations. - Knowledge of hospital or pharmacy operations. - Comfort presenting to executive and C‑level audiences in virtual and in‑person settings. - Visible commitment to continuous learning related to 340B legislation and compliance. Working Conditions Standard office or remote work setting with regular computer and phone use. Occasional travel (up to 15%) may be required for customer meetings and business needs. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 75,200 - 125,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

WHO WE ARE We’re Talking Rain Beverage Company, we create better-for-you beverages featuring great flavors and colors from natural sources. We live life in full flavor and believe the world should too. We create connections with every sip of our iconic Sparkling Ice, Sparkling Ice Caffeine, Sparkling Ice Energy, Popwell and MIXT. When it comes to success, we know we’re only as strong as our team. That's why we're an equal-opportunity employer. We value diversity and practice inclusivity, hiring great people who enhance our company. Our Rain Makers are our most important asset. That’s why we invest in them with ⁠benefits and development opportunities that reflect just how much we value them. WHAT YOU'LL DO Drive, not ride. With a dedication to service, our Sales team goes out and executes in the market. That’s how you build relationships. In this role, you will sell and market our beverages to regionally impactful retailers within the Minnesota and North Dakota Market. This is an excellent opportunity to grow Talking Rain sales within the existing chains and creating new opportunities with new business targets. Reports to: Senior Key Accounts Manager Direct Reports: N/A Location: Remote work from home, ideally in Minneapolis /St. Paul MN area #LI-Remote Annual Bonus Potential: 20% - Eligibility is based on the company hitting annual financial targets. Base Salary: $71,000 - $88,000 (depending on experience) Note: This range is a regional average, but compensation will be reviewed based on geographical location depending on where the applicant will be working. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity, and market. Plus, a stipend to cover your time on the road. - Account Management to include but not limited to: Regional Grocery Accounts such as, CUB Foods, Cashwise/Coborns, Lunds & Byerlys, Miners, Knowlans Festival, Sunshine, Hornbachers, Hugo’s and several others. - Analyze sales trends, SKU availability and product opportunities. Expectations to meet with these retailers at minimum one time per quarter, preferably monthly. - Attend at least one field team meeting per quarter to collaborate, support business and streamline communication. - Develop short- and long-term business plans for retail customers. - Focus sales efforts by studying existing and potential volumes of targeted distribution channels and creating avenues to increase volume. - Monitor competition by gathering current marketplace information on pricing, products, delivery schedules, merchandising equipment, techniques, etc. - Work with field sales team to track and close account voids and improve overall out of stocks per retailer. - Work in trade with field counterpart monthly, making sure to utilize shelf space to manage trade visits and monitor retail execution. - Will be responsible for rolling up and internally publishing a monthly communication around Top 10 retailer performance. - Prepare and deliver sales presentations on new items, product information, pricing. As well as cross collaborate with Omnichannel counterpart on marketing and promotions with intent to drive volume. - In conjunction with direct supervisor: develop annual budget, monitor and maintain all spending within or better than budget. - Provide month-end variance reports with explanations for actual expenses vs. budget and continually look for ways to reduce costs. - Ensure food safety, quality, and SQF practices are followed at all times, notifying immediate manager of any food safety and/or quality issues. - Complete other responsibilities as assigned. WHAT YOU BRING - Bachelors degree in Business or equivalent experience. - Minimum of three (3) years of sales experience, ideally in beverage or Consumer Packaged Goods. - Proficiency with the Microsoft Office suite. - Ability to accommodate a flexible schedule, occasional travel, working evenings and weekends for special assignments. - Professional appearance and demeanor. - Valid driver’s license with an acceptable driving record. - Ability to lift and carry 35 lbs. repetitively and up to 75 lbs. occasionally, as well as to push and pull up to 100 lbs. regularly. This role is safety-sensitive. This means that as part of your core responsibilities, you will be regularly responsible for your own safety and/or the safety of others (e.g., driving on behalf of the company, working in a warehouse/plant environment). Rain Makers are people who are accountable, curious, and inclusive. We hold ourselves accountable and recognize room for growth while openly accepting feedback. We embrace change to deliver progressive results. Rain Makers don’t wait for answers – we go find them. Curiosity is part of what makes us so successful. Sometimes we push back, productively challenging the status quo. We promote inclusivity. Valuing communication and respect, ensuring everyone has a seat at the table. We are an approachable bunch, building and fostering relationships with people of all backgrounds. WHAT WE OFFER Nothing makes a great job even better than throwing in a few perks! All regular, full-time Rain Makers are equipped with everything they need to maintain their health and well-being. That means things like... - Three Weeks of Vacation per calendar year. And that’s just to start! Spend some time with us, and you’ll accrue an additional week every few years, depending on your exempt status! - FMLA qualifying Rain Makers receive six weeks of paid parental leave. Parents get to spend time at home bonding with their new addition (whether it arrives by birth, fostering, or adoption). For birth mothers, additional time is provided for medical leave. Depending on the state in which you reside, additional time may also be available for parents who do not require medical leave. - Flexibility Stipend. For eligible Rain Makers, spend this extra monthly stipend as you wish, but know it’s intended to contribute to things like your phone, internet or other business uses while working remotely or needs outside of normal working hours. - Relocation: Relocation Available (when available) - Onsite and Hybrid Rain Makers: Get paid to carpool! Drive to work with another Rain Maker every week at least 2X a week and receive mileage reimbursement. - 401k with Immediate Vesting. With matched contributions and investment customization, we'll help build a plan to reach your goals. - Fitness Reimbursements. We're all about going the extra mile, so we provide reimbursements for community events and competitions like fun runs, triathlons, and cycling tours. - - Rain Makers may also enjoy access to our on-site gym in Preston complete with a personal trainer 2 days per week. - Medical/Dental/Vision. Not only do we offer it, but our plans are excellent and flexible to your needs. And one is even free for our Rain Makers! - Vehicle Program – - - Field Sales Specialist – Mileage is reimbursed at the IRS rate - Field Sales Managers and Market Managers – Company car or vehicle stipend included! - Regional Sales Managers and Sales Directors – We use the leader in vehicle reimbursement solutions, Motus. This program provides a monthly fixed and variable rate that adheres to IRS guidelines for the business use of personal vehicles. Please note, eligibility for our full benefits package is based on an average of 30+ hours per week in regular (not temporary) positions. Want to get to know us better? Click to learn about us and our careers. You can also follow us on LinkedIn, Glassdoor, Instagram, and Facebook.

Job Description: Title: Account Associate - Shared Services Fully Remote Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues. Key Responsibilities: - Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant. - Office Support: Assist with general office tasks and administration. - Policy Processing: Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders. - Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows. - Data Management: Maintain accurate and up-to-date data in agency systems. - Activity Monitoring: Ensure timely completion of tasks and activities. - Communication: Keep the account team informed of workload status and any issues. - Service Excellence: Provide proactive and responsive service. - Performance Monitoring: Ensure productivity and quality standards are met. - Promote Culture: Participate in team building and promote a positive work environment. - Continuous Improvement: Seek and adopt best practices. - Compliance: Stay updated on company policies and procedures. - Professional Development: Enhance technical skills and industry knowledge. - Relationship Building: Foster positive relationships with colleagues and leadership. - Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: - 3+ years of industry experience - Thorough knowledge of insurance brokerage and client needs - Required active licensing - Strong analytical, problem-solving, and decision-making skills - Exceptional customer service, communications. multitasking, and organizational skills - Proficiency in MS Office (Outlook, Word, Excel) - High School Diploma (or equivalent) What We Offer: - Competitive salaries and bonus potential - Company-paid health insurance - Paid holidays, vacations, and sick time - 401K with employer match - Employee stock plan participation - Professional growth and career progression opportunities - Respectful culture and work/family life balance - Community service commitment - Supportive teammates and a rewarding work environment What to Expect (Application Process): - 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $20.67 to $24.00 per hour, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.