• Own customer onboarding through early delivery and conversion to long-term contracts. • Lead customer strategy across SEO, content, and AI visibility with a clear focus on outcomes. • Run weekly or bi-weekly customer meetings and manage all day-to-day communication. • Translate performance metrics (traffic, rankings, AI visibility, conversions) into clear business impact. • Partner with editors and specialists to ensure high-quality, on-time execution. • Remove blockers quickly and step in directly when execution needs hands-on leadership. • Identify renewal and expansion opportunities and advance those conversations in partnership with Account Directors. • Share learnings and patterns back with the team to improve playbooks and delivery at scale. • Operate effectively in a fast-paced, high-ambiguity environment where priorities evolve and speed matters.

• Own customer onboarding through early delivery and conversion to long-term contracts. • Lead customer strategy across SEO, content, and AI visibility with a clear focus on outcomes. • Run weekly or bi-weekly customer meetings and manage all day-to-day communication. • Translate performance metrics (traffic, rankings, AI visibility, conversions) into clear business impact. • Partner with editors and specialists to ensure high-quality, on-time execution. • Remove blockers quickly and step in directly when execution needs hands-on leadership. • Identify renewal and expansion opportunities and advance those conversations in partnership with Account Directors. • Share learnings and patterns back with the team to improve playbooks and delivery at scale. • Operate effectively in a fast-paced, high-ambiguity environment where priorities evolve and speed matters.

• Own customer onboarding through early delivery and conversion to long-term contracts. • Lead customer strategy across SEO, content, and AI visibility with a clear focus on outcomes. • Run weekly or bi-weekly customer meetings and manage all day-to-day communication. • Translate performance metrics (traffic, rankings, AI visibility, conversions) into clear business impact. • Partner with editors and specialists to ensure high-quality, on-time execution. • Remove blockers quickly and step in directly when execution needs hands-on leadership. • Identify renewal and expansion opportunities and advance those conversations in partnership with Account Directors. • Share learnings and patterns back with the team to improve playbooks and delivery at scale. • Operate effectively in a fast-paced, high-ambiguity environment where priorities evolve and speed matters.

• Serve as the GE Vernova Electrification Systems segment (GEV ELEC) central point of contact supporting the value proposition for the entire segment portfolio. • Maintain a deep understanding of the customer’s culture, needs, business objectives & business strategy. • Lead all aspects of account management, promoting & selling solutions. • Ensure one GEV face to the customer to increase shareholder value of GEV and the Customer. • Own the Customer Relationship from the C-suite down. • Collaborate with internal teams for opportunities that require complex or multi-BL solutions. • Develop and drive the account relationship mapping process. • Arrange regular business reviews and generate opportunities for ongoing engagements.