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The Commerce Experience Management (CommerceXM) platform that empowers brand manufacturers to win on the digital shelf.
Associate Enterprise Architect
Location
Portugal
Posted
116 days ago
Salary
€49.3K - €58K / year
Seniority
Mid Level
Job Description
Associate Enterprise Architect
Salsify
• Collaborate with senior Enterprise Architects to map out customer architectures and integration patterns for Salsify implementations. • Participate in (and gradually lead portions of) discovery sessions to understand customers’ data flows, integration needs, and business objectives. • Create clear, customer-ready architecture diagrams, briefs, and reusable reference frameworks during active sales cycles • Build and demonstrate lightweight proofs-of-concept (data imports, syndication channels, basic integrations) to validate proposed solutions • Partner with internal technical teams (Product, Engineering, Implementation) to ensure proposed solutions align with platform capabilities and best practices. • Help address technical objectives and position Salsify’s architecture against competing PIM/PXM platforms • Contribute to RFI/RFP responses and provide architectural input on proposals. • Maintain up-to-date knowledge of Salsify’s API framework and integration tools. • Work effectively across time zones and within the EMEA go-to-market organization.
Job Requirements
- 3–5 years of experience in enterprise SaaS, technical pre-sales, or solution architecture roles.
- Strong understanding of web technologies, APIs, and data integration principles (REST, JSON, event-driven architecture, etc.).
- Exposure to enterprise content and commerce ecosystems (ERP, DAM, PIM, syndication).
- Excellent communication and collaboration skills — fluent in English, both written and verbal.
- Strong analytical and problem-solving mindset.
- Ability to synthesize complex technical concepts into clear, customer-oriented solutions.
- Additional European languages (French, German, or Spanish) are a plus.
- Experience in commerce technology, PIM/DAM platforms, or related SaaS ecosystems.
- Familiarity with iPaaS and middleware (e.g., Boomi, MuleSoft, Celigo, Workato).
- Understanding of data modeling and syndication workflows in global retail/e-commerce contexts.
Benefits
- Equity in the form of stock options
- Health & medical benefits
- PTO
- Total Rewards plan
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