Job DetailsJob Location: Remote - Corp - Tustin, CA 92782Position Type: Full TimeJob Shift: DayJob Category: Information Technology a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Own Stability. Lead Operations. Protect Performance. LIBERTY Dental Plan is seeking a Manager, IT Operations to oversee the stability, security, and reliability of our production IT environment. This role is responsible for end‑to‑end production operations and plays a key leadership role in ensuring systems are resilient, supportable, and compliant within a regulated healthcare environment. The Manager, IT Operations partners closely with application delivery, infrastructure, and security teams to lead incident response, manage operational risk, and ensure operational readiness across all production deployments. This position requires a hands‑on leader who can balance strategic oversight with execution, communicate effectively during high‑impact situations, and drive continuous improvement across IT operations. What You’ll Do Operational Ownership & Production Management Own end‑to‑end production operations, including application workloads, batch jobs, integrations, infrastructure, and cloud environments across multiple U.S. time zones. Maintain ownership of production job schedules and inter‑system dependencies, ensuring reliable execution of batch, ETL, claims, and downstream processes. Establish and manage alerts and monitoring for job overruns, execution failures, performance degradation, and systemic slowness; ensure proactive remediation. Plan, approve, and communicate all planned production downtimes, coordinating with business stakeholders to minimize operational and member impact. Oversee production maintenance activities, including data purges, archiving, and system housekeeping aligned with retention and compliance policies. Incident, Triage & Root Cause Management Lead production incident response and operational triage calls, ensuring timely resolution, clear communication, and stakeholder alignment. Own Root Cause Analysis (RCA) for significant incidents, driving corrective and preventive actions across teams. Track incident trends and systemic risks, escalating recurring issues and recommending long‑term remediation. Release, Change & Access Governance Own production release timelines, coordinating with application, infrastructure, and vendor teams to ensure controlled, predictable deployments. Provide oversight of business and IT change management, identifying cross‑system, downstream, and regulatory impacts prior to approval. Approve and control all production administrative access, ensuring access is locked down, auditable, least‑privileged, and compliant with security policies before any changes are made. Operational Readiness & Project Engagement Partner with project and delivery teams from Architecture Review Board (ARB) onward to ensure operational considerations are embedded early. Assess and approve operational readiness (monitoring, runbooks, support models, SLAs, access, rollback plans) before any production deployment. Act as the final operational gate for production go‑lives, ensuring systems are supportable, resilient, and compliant. Compliance, Audit & Resilience Support and participate in audits, security scans, and regulatory assessments, including HIPAA and healthcare compliance requirements. Lead or support Disaster Recovery (DR) exercises, failover testing, and resilience planning; ensure lessons learned are implemented. Ensure operational processes, documentation, and controls meet internal governance and external audit expectations. Ensure compliance with HIPAA and other regulatory requirements across network and infrastructure operations, maintaining secure system configurations and enforcing access controls in alignment with corporate security policies. Vendor & Team Leadership Manage vendor and managed‑service‑provider operational performance, ensuring adherence to SLAs, OLAs, and contractual commitments. Lead and mentor IT operations staff, setting clear expectations around accountability, escalation, and production ownership. Drive continuous improvement through automation, standardization, and operational maturity. Reporting & Metrics Define and report on operational KPIs, including availability, incident trends, release success rates, batch/job performance, and mean time to resolution (MTTR). Provide regular operational insights and risk assessments to IT leadership and business stakeholders. What You Bring Bachelor’s degree in Information Technology, Computer Science, or a related field 6+ years of experience in IT operations, including at least 2 years in a leadership role Experience supporting production environments in healthcare, insurance, or other regulated industries Strong knowledge of application management, infrastructure management, cloud technologies, and ITIL best practices Experience with monitoring, alerting, and automation tools Knowledge of cybersecurity principles, access controls, and disaster recovery planning Proven ability to lead incident response efforts and perform root cause analysis Strong problem‑solving, organizational, and communication skills Ability to collaborate effectively with cross‑functional technical and business teams Experience managing vendors or managed service providers in a production environment Preferred Qualifications Experience supporting healthcare or dental insurance platforms Familiarity with provider network systems and claims or batch processing environments Experience driving operational maturity through standardization and automation a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Why LIBERTY Dental Plan At LIBERTY Dental Plan, technology plays a critical role in supporting access to care, operational excellence, and regulatory compliance. Our IT teams are trusted partners to the business, responsible for keeping systems stable, secure, and resilient in a highly regulated healthcare environment. In this role, you’ll have the opportunity to: Own production stability for mission‑critical healthcare systems Influence how IT operations support members, providers, and business partners Collaborate with experienced leaders across technology, security, and delivery teams Drive meaningful improvements in reliability, resilience, and operational maturity LIBERTY offers a collaborative environment where accountability, continuous improvement, and thoughtful decision‑making are valued. Work Environment Professional, fast‑paced, and operationally focused Work involves incident response coordination, release planning, change governance, and cross‑functional collaboration Requires attention to detail, strong communication skills, and the ability to manage multiple priorities May include participation in on‑call rotations or after‑hours support for critical production events Operates within a regulated healthcare and compliance‑driven environment Ready to Lead with Purpose? If you are a hands‑on IT operations leader who takes ownership of system stability, thrives in complex environments, and values operational excellence, we invite you to apply. Join LIBERTY Dental Plan and play a key role in ensuring the technology that supports our members and partners is reliable, secure, and built for the future. Location Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States. What Liberty Offers Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity. Our first-class benefits package supports employees and their dependents with: Competitive pay structure and savings options to help you reach your financial goals. Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines. Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan. 100% employer-paid dental coverage for employees and eligible dependents. Vision insurance with low-cost premiums for employee-only coverage and dependents. Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage. Flexible Spending Accounts for healthcare and dependent care expenses. Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance. Long-term disability coverage. Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts. Employee Assistance Program (EAP) to support mental health and well-being. Generous vacation and sick leave policies, with the ability to roll over unused time. 10 paid company holidays. Tuition reimbursement for eligible educational expenses. Remote or hybrid work options available for various positions. Compensation In the spirit of pay transparency, the base salary range for this position is $130,000 - $150,000 a year, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions. Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth. Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture. Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements. Sponsorship and Relocation Specifications Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled. No relocation assistance or sponsorship available at this time.

Overview Direct, review and manage daily operations and staff, including all reporting. Monitor processes and budgets to reduce waste and increase efficiency. Develop a workforce plan to align the needs and priorities of projects and to identify and develop key employees. Location & Travel Details: You’ll get the opportunity to travel across the US, helping our team build renew able projects. This position is remote with regular travel (50-75%) to jobs sites. A vehicle allowance will be provided. When travel is required, meals and lodging will be covered on a corporate expense card. Company Overview MasTec Renewables, comprised of Wanzek Construction, IEA Constructors, and White Construction, combines over 20 years of experience in renewable energy construction. Depending on your position and project, you may work for one or more of our companies over your career with us. Join one of the largest construction firms in the country (Engineering News-Record [ENR]: #1 in Power, #17 Top 50 Domestic Heavy Contractors, #20 Transportation Contractor). We embrace diverse perspectives among our employees and across all levels of our business, including our suppliers, community partners, and clients. We have built a multidimensional workforce that brings valuable differences in perspectives, work ethics, and approaches to our organization. By collaborating across departments, we foster innovation and encourage everyone—from interns to executives—to share their ideas and make an impact. Our goal is to create a respectful work environment where all employees feel valued, included, and empowered to become innovative leaders in our industry. The MasTec Renewables market sector is part of the MasTec Clean Energy & Infrastructure business segment. MasTec’s Clean Energy & Infrastructure (CE&I) segment generates over $4 billion in annual revenue, providing construction services across industrial, renewables and infrastructure sectors. Our renewables sector focuses on solar, wind and battery storage. Sustainability and safety are foundational to our culture and influence everything we do. MasTec, a minority-owned Fortune 500 company, has shaped the construction industry for more than 90 years. With over 35,000 employees and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments. Responsibilities Administrative Responsibilities - Effectively communicate Company beliefs throughout the organization - Promote culture of quality workmanship in the field - Promote and communicate the Company quality policies and procedures - Develop operational policies and procedures for maximizing safety, performance and profitability - Participate and/or lead problem solving and continuous improvement efforts - Monitor key metrics and develop operational strategies for profitability - Develop project matrix with the Project Management Team - Manage budget and coordinate materials to ensure ongoing operations are equipped and staffed - Establish, communicate, and evaluate progress towards field goals and benchmarks - Resolve all issues and concerns relating to field office operations - Work with Project Management Team on salary, allowances, payments, etc. - Develop best practices and standard tools to use to continuously improve operational efficiency - Streamline all field office operational, functional and administrative systems and insure they are in compliance with local laws and regulations - Develop workforce plan with Project Management Team for each project to include the general labor needs, supervisors, site management and equipment necessary for each project, as well as identify key employees and training needs that can be tied to SMART goals - Monitor and manage field office expenses with assigned budget - Ensure timely preparation and submission of required field reporting - Manage equipment matrix by supervisor to ensure accountability for equipment - Oversee HR related procedures including recruitment, promotions, transfers, termination and salary negotiations - Participate in Root Cause Analysis investigations and drive closure of accompanying action items - Provide feedback and performance related discussions to staff Training: - Complete Performance Evaluations and process all ESRs, Wage Changes and Manpower requests - Evaluate, train, mentor and manage all field supervision Supervisory Responsibilities - Complete performance evaluations for direct reports - Cross-train staff to be able to move between industrial, civil, power, oil and gas, etc. Qualifications EDUCATION AND WORK EXPERIENCE REQUIREMENTS: - Bachelor's degree from four-year college or university in quality, industrial technology, business management, construction, science or related major or equivalent combination of education and experience - Strong electrical experience within EPC or similar construction project environments - Experience in commissioning - Solar construction project experience preferred - Experience in craft construction positions and within Construction Manager job titles preferred - Supervisory experience preferred - ASQ or Certified Six Sigma Green Belt preferred KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: - Take reasonable care of your own and others' health and safety and of those who may be affected by the day-to-day delivery of this role by taking personal responsibility for working toward Company's Zero Injury principles - Apply principles of quality, lean kaizen and continuous improvement - Proficient in Microsoft Office Word, Excel, and Outlook - Read, analyze and interpret blueprints, professional journals, technical procedures, contracts or governmental regulations - Write reports, technical specifications, work instructions, procedures, business correspondence and document quality related issues and activities - Effectively present information and respond to questions from project managers, superintendents, clients, customers and the general public - Effectively communicate and develop positive working relationships with the owner, owner's representative, and the Company's site supervision, in order to facilitate the quality objectives - Calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference and volume - Ability to apply concepts of basic algebra, statistics and geometry - Solve practical problems and deal with a variety of concrete variables in standardized situations - Interpret a variety of instructions furnished in written, oral, diagram or schedule form Working Environment: - When visiting jobsites, the work environment involves some exposure to hazards or physical risks, which require following basic safety precautions - This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises What's in it for You Financial Wellbeing - Compensation $125,000-$155,000 / year, commensurate with experience - Competitive pay with ongoing performance review and merit increase - 401(k) with company match & Employee Stock Purchase Plan (ESPP) - Flexible spending account (Healthcare & Dependent care) Health & Wellness - Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children - Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance Family & Lifestyle - Paid Time Off, Paid Holidays, Bereavement Leave - Military Leave, including Differential Pay and Benefits Continuation - Employee Assistance Program Planning for the Unexpected - Short and long-term disability, life insurance, and accidental death & dismemberment - Voluntary life insurance, accident, critical illness, hospital indemnity coverage - Emergency Travel Assistance Program - Group legal plan Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. MasTec, Inc. is an Equal Employment Opportunity Employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions. Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at https://reportfraud.ftc.gov/. MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team. #LI-KW1 #LI-Remote

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square is building a world-class, high-accountability field sales organization — and we’re looking for a leader who is both a coach and a builder. You know the craft of selling deeply: how to open doors, generate pipeline, position value competitively, and close with precision. You lead from the front, developing your team through active engagement — not from the sidelines. You will be the driving force behind a disciplined, insight-led sales motion that blends in-person selling with proactive outbound strategy. Your leadership will elevate both the quality and velocity of revenue while shaping a culture rooted in excellence, ownership, and growth. If you are a hands-on leader with deep product expertise, strong competitive instincts, and a track record of raising the bar for sellers — this is your next move. You will: Lead with expertise in the field - Develop Territory Account Executives through active, in-market coaching — from sourcing and opening conversations to consultative discovery, competitive positioning, and closing with clarity. - Model world-class selling by joining prospect and customer meetings, demonstrating product fluency, value articulation, and decisive deal strategy. - Spend significant time in the field with your team, strengthening local relationships, fueling community-driven pipeline creation, and ensuring sellers experience Square through a human, product-driven presence. Operate in the details - Manage pipeline and KPIs with rigor — diagnosing gaps, identifying risks, expanding coverage, and guiding AEs to create and progress high-quality opportunities. - Run disciplined weekly pipeline, forecast, and deal reviews that drive action, accountability, and predictable outcomes across multiple markets. - Use data-backed insights to coach AE effectiveness, elevate sales execution, and ensure consistent momentum across high-velocity, complex sales cycles. Build a high-performance, high-accountability culture - Create an environment defined by trust, clear expectations, ownership, and open communication. - Hold the team to a high bar of execution while providing the clarity, structure, and hands-on coaching needed to meet it. - Hire, onboard, and develop AEs to ramp quickly, deepen product expertise, and consistently exceed quota. Scale expertise, process, and go-to-market effectiveness - Become a product and competitive expert — ensuring your team can confidently articulate Square’s value and differentiation. - Build scalable, repeatable field sales motions that increase funnel quality, improve outbound productivity, and accelerate growth in your assigned cities. - Continuously refine strategy, playbooks, and operating rhythms to deepen Square’s presence and win market share across key local ecosystems. Partner and innovate across the business - Champion the customer voice and collaborate cross-functionally to strengthen product-market fit and unlock new revenue pathways. - Engage deeply with community networks, partners, and local events to amplify brand awareness and fuel top-of-funnel opportunity creation. You have: - 8+ years of sales success, ideally in a high-growth environment - 5+ years of leadership experience, preferably managing field account executives - Experience in high-transaction SaaS or financial services sales - Strong bias toward action and experimentation, balanced with thoughtful decision-making - A track record of building a winning, high-performing culture through hands-on leadership and coaching - Extensive experience operating in a metrics-driven sales organization - Proven ability to influence and collaborate with cross-functional partners in a rapidly scaling business - Experience scaling and overseeing large Field Sales teams - Strong ability to communicate and build relationships with senior executives - Excellent interpersonal, leadership, organizational, and communication skills Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: ($198,000 - $297,000) Zone B: ($184,000 - $276,000) Zone C: ($174,000 - $261,000) Zone D: ($164,000 - 246,000) Amounts listed above include target variable compensation. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

• Overseeing executive and national office administration • Key partner relationship management • Travel for the CEO, and additional tasks that support efficiency and ease in the CEO’s leadership of national priorities • Design and implement a Salesforce-based CRM strategy to support the CEO's proactive relationship management with donors, board members, partners, and key stakeholders • Partner with the Chief of Staff and executive team to translate relationship priorities into CRM workflows, contact lists, and outreach cadences • Create and manage a moves management pipeline to track the status and next steps for high-priority relationships across fundraising, advocacy, and partnership goals • Train and support staff who contribute to CRM data, establishing data hygiene standards and input protocols • Collaborate effectively across the organization to project manage CEO engagements including BBBS agencies and CEO-led thought leadership convenings • Lead integration and planning for cross-functional CEO engagements with internal and external stakeholders to deliver maximum impact • Work in close partnership with the Chief of Staff to provide collaborative oversight and seamless coordination of executive office activities • Oversee and provide support as needed in Executive Office Project management • Work in collaboration with the Chief of Staff to align, manage and maximize the CEO’s travel schedule, meetings, deliverables, and engagements • Work in close partnership with the CEO on deliverables related to stewardship and alignment for BBBSA Board members and meetings • Work in close coordination with the executive office team on briefing and preparation regarding CEO executive visibility engagements • Support the CEO in executing priorities, working on and at times leading strategic and priority projects • Represent the executive office to ensure staff, partners and visitors are received warmly on behalf of the CEO, virtually and in person, and that all requests/messages to or from the CEO are rapidly addressed