Does your current company inspire you to build, grow, and innovate? Is your passion for making lasting and meaningful change being realized? The tremendous growth in our business and increasing demand for our services means we are expanding our team in exciting ways. We have the heart of a startup and the backing of an industry leader. This means a unique career opportunity for low-ego professionals looking for a people-first, culture rich work family with which to change the world. This role reports to the communications manager and will focus on supporting internal and external communications initiatives. Essential Duties and Responsibilities (included but are not limited to): - Design collateral such as emails, posters, flyers, memos, benefit guides, websites and microsites. - Manage and update templates as needed. - Proofreading and editing. - General office support and other duties as assigned. Qualifications, Skills and Requirements: - Self-motivated with the ability to prioritize, manage multiple tasks, and deliver high-quality, error-free products under tight deadlines. - Proficient in the use of an email marketing CRM platform like HubSpot to build or Constant Contact to design and distribute email marketing campaigns and landing pages. - Strong creative and technical writing, editing, proofreading, layout, and design skills - Strong organizational and attention to detail skills - Ability to work both individually and in a team environment. - Proficient with Adobe Creative Suite - Knowledge of the insurance industry is a plus. Education, Training and Experience: - Minimum of 4 years of effective and relevant communications experience. - Bachelor's degree in communications, PR, English, advertising, marketing, or related field. - Demonstrated experience writing, editing, and proofreading for a variety of communications channels. - Experience with email campaigns such as HubSpot or Constant Contact and Adobe Creative Suite is required. - Must be articulate and able to handle client calls when needed. The typical base pay range for this role nationwide is $30-35/hr Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts. To learn more, visit: www.onedigital.com/careers Thank you for your interest in joining the team!

• Assist in the development of communication products and tactics supporting outreach, training, and stakeholder engagement strategies for the WTC Health Program. • Help update and organize communication products and resources used by staff and partners. • Collaborate with teams to ensure communication content is accurate, consistent, and compliant with federal guidelines. • Draft, edit, and format communication materials such as letters, memos, emails, scripts, and training resources. • Support collection and organization of feedback from Program members, providers, and other stakeholders to improve communication products and processes. • Assist with content review to support compliance with plain language, HIPAA, and Section 508 accessibility standards. • Monitor communication effectiveness by collecting and organizing data to inform improvements. • Contribute to internal communication content for portals and intranet spaces.

• Independently develops and disseminates communications messaging to VIP users and supported organizations regarding J6 IT service updates, planned outages, authorized service interruptions, and IT project schedules • Immediately communicates system outages to appropriate Government POCs and VIP users using Government-provided tools • Independently coordinates VIP outreach communications in support of the VIP Support Division • Monitors calls using Interactive Client software and customer emails to the VIP mailbox • Monitors VIP ticket trends to independently identify communication opportunities that can reduce recurring VIP incidents through proactive messaging • Prepares reports and briefings for VIP Support leadership on communications activities, engagement metrics, and user feedback • Coordinates with the J6 CE Division on enterprise-wide communications affecting VIP users • Provides support answering VIP calls in the Interactive Client software and responding to customer requests in the VIP team mailbox

• Set and drive the overall strategic direction for CCA's communications function, ensuring alignment with organizational priorities, brand standards, and equity values • Oversee brand management, editorial calendar, project workflows, and ongoing assessment of communications strategies against organizational objectives • Lead media relations, including cultivating journalist relationships, managing press briefings and interviews, issuing rapid response communications, and proactively identifying opportunities to elevate CCA's work • Guide the development of high-quality written and multimedia content, including press releases, op-eds, blog posts, research reports, policy briefs, social media, and digital campaigns • Oversee CCA's digital presence, including the website, social media channels, email marketing, podcasts, and other online platforms • Supervise the Communications Manager and a roster of external consultants and freelancers, providing direction, feedback, and support to maximize team capacity and quality • Support the design and content creation for the CCA Annual Convening and other organizational events • Develop and implement communications strategies that advance CCA's state and federal policy priorities, translating research and data into accessible, persuasive narratives for policymakers and legislative audiences • Build and steward relationships with advocacy partners, coalitions, and allied organizations to amplify CCA's policy positions and expand its influence across the postsecondary landscape • Monitor the state and federal policy environment and lead rapid response communications efforts when legislative developments intersect with CCA's mission • Partner with Strategy Directors, Alliance Engagement Directors, and program staff to develop advocacy messaging that supports Alliance member states in advancing equity-focused policy goals • Represent CCA in external coalition spaces, convenings, and stakeholder forums as appropriate • Advise senior leadership on policy communications strategy, public affairs positioning, and stakeholder engagement approaches • Serve as a communications and advocacy resource to the Vice President of Development and External Affairs, the Chief of Staff and Senior Vice President for Strategy, and other organizational leaders on a range of communications and advocacy issues • Collaborate across departments to ensure consistency of messaging and strategic alignment in all external-facing communications • Provide communications counsel and capacity support to program, research, and development teams as needed • Contribute to organizational strategy and planning through cross-departmental collaboration and active input to senior leadership