• Assist L&D Director in overseeing the end-to-end AI-assisted content production model for L&D • Define and maintain standards for: AI-generated outlines, scripts, assessments, and microlearning, tone, quality, accessibility, and instructional consistency • Develop and manage: Prompt libraries and reusable templates, content production playbooks and guidelines • Partner with L&D team members to: Accelerate first drafts, reduce rework, and increase reuse of learning assets • Measure and report on: time-to-first-draft, content throughput, AI adoption and efficiency gains • Own the learning request intake and prioritization process • Partner with L&D Director to: Prioritize incoming requests, assign projects to appropriate team members, oversee ongoing projects and status updates • Serve as the functional owner of the LMS and related learning systems • Analyze learning data to surface: Adoption trends, completion vs effectiveness indicators, opportunities to improve learning design or delivery

Company Overview Comprehensive Rehab Consultants (CRC) is a premier provider of physiatry and post-acute care services. We specialize in partnering with skilled nursing facilities and rehabilitation centers to optimize patient outcomes through expert clinical leadership. Our mission is to radically improve the health, happiness, and dignity of the residents we serve by delivering high-quality, value-based care. As we continue our rapid expansion, we are seeking a seasoned credentialing professional to lead our enterprise-wide provider enrollment efforts. Job Summary The Lead Credentialing Associate ensures that the provider network consists of clinicians who meet all regulatory criteria to minimize company liability and maximize patient safety. This role requires vast experience in all types of credentialing, with a specialized emphasis on Medicare and Medicaid enrollment. Beyond technical processing, the Lead Manager acts as a team mentor, providing guidance and subject matter expertise to junior specialists to ensure production goals and quality standards are met. Key Responsibilities - Medicare & Medicaid Leadership: Lead the enterprise-wide enrollment process for Medicare (PECOS) and various State Medicaid programs (including PAVE/Medi-Cal) to ensure uninterrupted billing. - Team Mentorship: Serve as the primary point of escalation and mentor for the credentialing team, providing training on complex enrollment workflows and regulatory changes. - Application Evaluation: Review complex credentialing and recredentialing applications for accuracy and completeness based on diverse provider specialties. - Provider Communication: Maintain professional communication with healthcare providers to clarify questions and request missing information. - System Management: Update and maintain credentialing software systems with accurate information to ensure data integrity. - Expirables Monitoring: Conduct rigorous ongoing monitoring of provider expirables, such as licenses and DEA certificates, and summarize records for monthly Credentialing Committee review. - Sanctions & Compliance: Review and process federal and state license sanctions and exclusion reports (OIG/SAM) and NPDB Continuous Query reports. - Reporting: Contribute to quarterly quality improvement reports and distribute weekly status updates to the contracting department regarding upcoming provider terminations. - Delegation Oversight: Assist with Delegation Oversight audit reviews, tracking, and reporting to maintain high-level compliance with payer partners. Skills & Requirements - Education: High school diploma or equivalent required; College Degree strongly preferred. - Certification: Credential Specialist Certification (CPCS or CPMSM) preferred. - Experience: Vast experience in all facets of medical credentialing, specifically medical credentialing and privileging procedures and standards. - Technical Proficiency: Must be proficient in Microsoft Office (Word and Excel) and a variety of relevant computer programs. - Communication: Excellent verbal and written communication skills. - Detail Oriented: Exceptional attention to detail and ability to maintain a high level of confidentiality for provider information. Equal Opportunity Employer Comprehensive Rehab Consultants is dedicated to the principles of Equal Employment Opportunity. We affirm our commitment to diversity and do not discriminate on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, disability, or any other characteristic protected by law. This policy applies to all personnel matters, including recruitment, hiring, and general treatment during employment.

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. The schedule for this role will be 6:30 AM to 3:30 PM Mountain Time. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description - Supports a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met. - Establishes and monitors process performance measurements and business impact. Prepares performance statistics and reports for internal stakeholders and senior management. - Monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation. - Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes. - Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP) Competencies Accuracy and Attention to Detail, Consulting, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Solving, Process Management, Products and Services, Standard Operating Procedures Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses FINRA Series 99 Required Pay Transparency Base Salary: $45,000.00 – $93,150.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 01/22/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

REMOTE POSITION to include Virtual Training ~ Sit anywhere in U.S.! Prefer to be flexible within 2am - 6:30pm ET operation hours. Strong Communication and Computer skills needed! Multitasker with a Sense of Urgency is a Great Fit! I. Job Summary Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. - Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction. - Works with sites and the service department to optimize routes based on needs of the customer. - Determines the daily level of driver staffing to provide best mix of responsiveness and productivity. - Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion. - Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area. - Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service. - Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. - Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking driver movement in the field. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education/Experience - Education: - High School Diploma or G.E.D (accredited). - Experience: - Six (6) months of relevant work experience in a team setting, with the ability to communicate to several areas effectively. - Multi-tasking in a fast-paced work environment with excellent organizational skills. B. Certificates, Licenses, Registrations or Other Requirements - None required. C. Other Knowledge, Skills or Abilities Required - Computer skills with ability to handle multiple programs and systems. - Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices. - Must have the desire and ability to learn Waste Management proprietary software applications. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. - Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday. - Normal setting for this job is: home office setting. The expected base pay range for this position across the U.S. is $19.00 - $21.00 hr. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.” ABOUT WM WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com. Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative. What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities. We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.