Alternate Locations: Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Omaha, NE (Nebraska); Work from Home Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 75638 The Role at a Glance We are excited to bring on an EDI Onboarding Associate to join our Group Protection Operations Team supporting Workplace Solutions. Background Details The Group Protection Operations Team will help you grow your technical knowledge and establish strong partnerships (internally/externally) while working in this fast-paced environment. As an EDI Onboarding Associate, you will be responsible for delivering on EDI onboarding and implementation assignments & projects. You will support pre- and post-sales activity in providing guidance regarding compatibility of proposed onboarding approach with EDI processes. You will collaborate with internal and external stakeholders to coordinate activities, facilitate automated EDI processing, and provide a superior onboarding experience for the customer. This opportunity will provide the ability to grow within the group insurance industry while gaining new skills and building strong working relationships. If this sounds like a role for you, please read on! What you'll be doing - You will monitor EDI requests and ensures timely responses in gathering necessary information, addressing questions, and providing appropriate layouts/file formats for EDI processing. - You will act as a liaison between Account Management, internal EDI resources, and third-party partners to ensure all stakeholders understand optimal policy setup, per EDI guidelines, to facilitate efficient automation and onboarding. - You will participate in pre- and post-sales calls with brokers and customers; outlines pros & cons of onboarding approach in terms of compatibility with automated EDI processing; proactively advises on potential changes in approach that can enable automation. - You will implement standard inbound file feeds for both new customers and ongoing maintenance request including not limited to demographic/eligibility files. - You will coordinate with internal EDI resources and third-party partners to validate appropriate file configuration and ensure successful initial & on-going transmission and processing of files. - You will provide ongoing File Support to installed customers, including technical troubleshooting for Level 2 File Support requests. - You will act as a testing resource for general strategic initiatives. - You will work with the third-party benefit administration partners to expedite resolution of any escalated file issues; collaborate with partners to research root causes and recommend improvements to processes/file formats to avoid future issues. Identify, recommend, and champion process improvements and organizational initiatives to positively influence the team and quality while supporting and promoting change management and departmental/enterprise initiatives. What we’re looking for Must-haves: - 1+ Years of experience in EDI processing and automation directly aligned to the specific responsibilities for this role OR 1+ Years of experience in Group Protection in customer facing roles directly aligned to the specific responsibilities for this role - Ability to communicate effectively (verbal/written) - Demonstrated strong customer service experience - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Apply concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions and work with concepts such as averages and/or variances - 4 Year/Bachelors Degree or equivalent work experience (4 years of experience in lieu of Bachelors) Nice-to have: - Ability to work in a fast-paced environment with the ability to adapt as needed Application Deadline What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What’s in it for you: - Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes - Leadership development and virtual training opportunities - PTO/parental leave - Competitive 401K and employee benefits - Free financial counseling, health coaching and employee assistance program - Tuition assistance program - Work arrangements that work for you - Effective productivity/technology tools and training The pay range for this position is $42,800 - $77,700 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom. Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Position: Remote Management System Onboarding Specialist Pay Rate: $19.00 - $21.00 per hour The RMS Onboarding Specialist role is responsible for the transition and implementation of Remote Management Administrative Services for new locations, including verifying and auditing previous record keeping processes. - Run preliminary Card Audit to verify all parkers are represented in PARCS and Billing system, and preliminary AR reports to locate any discrepancies, and address issues with the local team. - Review the onsite processes for report pulling, records management and reporting of revenue/reconciliations, addressing any concerns with the local team/vendor. - Create RMS Administrative Services workbooks/macros/files for support of new locations. - Following RMS Administrative Service standard processes, compare reports with local team reports, analyzing and verifying that the data and results match. - Review for trends, patterns and items that are not reporting accurately. - Perform standard Accounting Clerk functions for onboarded locations for an initial period as determined by the Administrative Services management team, to include but not limited to: - Inputting and retrieving daily revenue numbers for multiple locations - Assisting in the export, calculation and input of revenue - Meeting daily, weekly and monthly deadlines in completion of tasks such as audits, reconciliations and/or review of critical data - Providing monthly accounts receivable assistance, as needed, for assigned locations - Interacting with customers and clients in a professional and positive manner - Completing monthly bank and credit card reconciliations - Reviewing and analyzing data on a regular basis, using macros and pivot tables - Complete other duties and projects, as assigned Qualifications - High School Diploma or equivalency required. - Minimum 6 months experience in RMS Accounting Clerk role - Advanced computer skills (e.g. Microsoft Office and Email), with Advanced Excel skills - Superior organizational, time management and multi-tasking skills - Excellent analytical skills, with the ability to verify detailed information and problem solve complex issues - Ability to work effectively in a fast-paced, high-volume environment with little supervision - Ability to meet daily, weekly and monthly deadlines - Strong written and verbal communication skill, comfortable communicating with local team or vendor directly. - Ability to learn new software and systems quickly SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you. Location US-TX-AUSTIN

• Engage with inbound leads, qualify opportunities and lead commercial discussions • Technical guidance and setup pre and post onboarding • Act as the point of contact for Premium partners and maintain the relationship to them • Collaborate closely with our product team to improve our offering

Your career as a Customer Success Onboarding Advisor at Booksy will place you at the forefront of our new B2B clients’ journey, empowering them to thrive from the very first day of their subscription. You will play a crucial role in their success by ensuring they secure their initial bookings within the first 30 days. This is a high-engagement role that requires you to be proactive and build strong relationships with B2B clients for the US market. You will provide expert guidance, anticipate challenges, and address objections with confidence, clearly demonstrating the value of our platform. Your ability to listen, solve problems, and offer creative solutions will have a direct impact on their success. The people you’ll enjoy working with and the areas where you’ll make an impact: As an Onboarding Advisor within our Customer Success team, your objective will be to ensure successful account activation. You’ll be responsible for delivering training sessions to new clients following the sale, helping them set up their Booksy account according to their specific needs, providing regular follow-up, and offering support throughout the first month of their subscription.