Job Closed
This listing is no longer active.
Changing the way Europe pays.
Technical Analyst – Wallet
Location
Belgium
Posted
79 days ago
Salary
0
Seniority
Lead
Job Description
Technical Analyst – Wallet
EPI Company
• Drive discovery for strategic product initiatives • Lead early discovery for high-impact wallet initiatives by turning ambiguous ideas into clear problem statements, user journeys, hypotheses, and success criteria • Structure options, trade-offs, and recommendations to support alignment and accelerate decision-making • Validate technical feasibility and constraints • Partner closely with Engineering and Design to evaluate the feasibility of new features • Map dependencies and constraints across platform, scheme, banks, and rollout plans • Identify risks early and propose practical mitigation strategies • Build business cases and decision-ready narratives • Create clear storylines, business cases, and decision memos for leadership and cross-domain forums • Support prioritization with structured analysis on impact, complexity, cost, and sequencing • Collaborate with member banks and ecosystem partners • Align with member banks on strategic wallet initiatives and product evolution • Manage and structure Standalone App request intake and prioritization • Synthesize partner requests into product insights and support critical bank go-lives • Drive insights on wallet growth and optimization • Define and build the wallet growth measurement framework • Leverage customer sentiment and product feedback (including AI-supported insights) to identify opportunities for improvement • Support enhancements across product experience, messaging, and App Store presence • Deliver market and competitive insights • Conduct market and competitor research across key European markets • Translate insights into clear product implications, hypotheses, success metrics, and roadmap recommendations • Strengthen product operating model • Support the Head of Product in improving discovery standards, intake processes, and prioritization routines • Help reduce decision churn by structuring inputs, options, and trade-offs clearly across teams.
Job Requirements
- 8–12+ years of experience in roles such as Technical Product Manager, Solution Architect, Technical Analyst, Product Analyst, or Payment Integration Specialist
- Proven experience working on payment systems, digital wallets, fintech platforms, or banking infrastructure
- Strong technical fluency (non-coding), with the ability to discuss APIs, system architecture, data flows, and integration constraints with engineering teams
- Experience translating business or product requirements into clear technical specifications or solution designs
- Experience working on system integrations or platform products, ideally involving multiple systems or external partners
- Strong structured thinking and problem-solving skills, with the ability to break down complex topics and identify risks, dependencies, and trade-offs
- Comfortable collaborating across Product, Engineering, and external stakeholders such as banks, PSPs, or fintech partners
- Strong written communication skills, with the ability to produce clear documentation, technical requirements, and decision-ready analysis
- Experience working in complex, multi-stakeholder environments where several teams and systems interact
- A proactive mindset with the ability to take ownership of topics and move them from unclear inputs to actionable plans.
Benefits
- Flexible work arrangements
- Professional development opportunities
Related Guides
Related Categories
Related Job Pages
More Support Engineer Jobs
Support Engineer, German Speaker
BlackwallAI-enabled security and web infrastructure company dedicated to safeguarding web ecosystems from automated threats.
• Deliver technical consulting to customers and partners to support successful onboarding, configuration, and usage of our solutions. • Provide ongoing technical support services, troubleshooting issues, and ensuring timely resolution. • Work with ticketing system, monitor and respond to alerts, manage escalations and communication with other technical and sales teams. • Assist PreSales TechOps and other technical teams on architecture, deployment and best practices.
Support Engineer, Spanish Speaker
BlackwallAI-enabled security and web infrastructure company dedicated to safeguarding web ecosystems from automated threats.
• Deliver technical consulting to customers and partners to support successful onboarding, configuration, and usage of our solutions • Provide ongoing technical support services, troubleshooting issues, and ensuring timely resolution • Work with ticketing system, monitor and respond to alerts, manage escalations and communication with other technical and sales teams • Assist PreSales TechOps and other technical teams on architecture, deployment and best practices
Support Engineer – Portuguese Speaker
BlackwallAI-enabled security and web infrastructure company dedicated to safeguarding web ecosystems from automated threats.
• Deliver technical consulting to customers and partners to support successful onboarding, configuration, and usage of our solutions. • Provide ongoing technical support services, troubleshooting issues, and ensuring timely resolution. • Work with ticketing system, monitor and respond to alerts, manage escalations and communication with other technical and sales teams. • Assist PreSales TechOps and other technical teams on architecture, deployment and best practices.
Support Engineer
BlackwallAI-enabled security and web infrastructure company dedicated to safeguarding web ecosystems from automated threats.
• Deliver technical consulting to customers and partners to support successful onboarding, configuration, and usage of our solutions. • Provide ongoing technical support services, troubleshooting issues, and ensuring timely resolution. • Work with ticketing system, monitor and respond to alerts, manage escalations and communication with other technical and sales teams. • Assist PreSales TechOps and other technical teams on architecture, deployment and best practices.

