About Detroit Labs Detroit Labs is a digital innovation studio that transforms the way our clients do business by launching bold and cutting edge technology solutions that deliver key results to our partners. Since 2011, we’ve built genuine relationships with high profile clients based on respect, trust, and results. We foster a diverse and inclusive culture that values people - providing them with the tools, resources, and support they need to thrive professionally, exceed client expectations, and be themselves at work. Business Development at Detroit Labs Our digital innovation expertise and services cover a wide array of needs. We ideate, validate, and create through strategic exercises like design sprints, early stage consulting, cloud/architecture solutions, large scale web and mobile apps, and even staffing. Our Business Development Managers do the research and build strong client relationships to understand how to bring the most value and customized solutions to accelerate clients’ current and future needs. Senior Business Development Manager at Detroit Labs  As a Senior Business Development Manager, you are an individual contributor who will lead the strategic acquisition of new clients and drive the sales of our services and products at Detroit Labs. Your role is pivotal in spearheading initiatives across both outbound and inbound channels to maximize revenue generation. You will collaborate extensively with various teams within the company to craft and implement delivery strategies that are meticulously tailored to meet the specific needs of our clients. In this capacity, your creativity and innovative thinking will be essential for designing custom solutions. Through cross-functional collaboration, you will ensure these solutions align perfectly with client requirements. A significant part of your role involves building and nurturing strong, positive relationships with key client partners and decision-makers, especially at the executive level. Your responsibilities will also include occasional to frequent travel and in-person engagements, which are vital for deepening client relationships, expanding professional networks, and presenting tailored sales proposals. As a senior leader, you will work closely with colleagues in sales, marketing, account management, and client delivery to conceive and execute strategies that lead to compelling proposals and successful business outcomes. This role demands a proactive approach to contract negotiations and deal structuring for new business initiatives, ensuring alignment with our strategic goals and client satisfaction. Our Application At Detroit Labs, multiple members of our team will read over every application (including yours), and will review your resume in addition to your responses to the application questions. To help us get to know you better, we encourage you to answer these questions genuinely and honestly. We value each applicant and want to learn about the real you. Be yourself in your responses, and our team will look forward to understanding what you can bring to this role!

• Develop and execute business development strategies to drive revenue growth and market expansion. • Identify, evaluate, and prioritize new business opportunities, strategic partnerships, and alliances across key markets and channels. • Lead negotiations and close high-value deals that align with company growth and profitability objectives. • Collaborate with the executive leadership team to align new business initiatives with corporate strategy, financial goals, and long-term vision. • Conduct market research and competitive analysis to identify emerging trends, customer needs, and white-space opportunities, particularly within the coffee and food service industries. • Build, manage, and expand relationships with key clients, national and regional chains, distributors, and industry partners. • Oversee new-business sales cycle, from lead generation through contract execution and implementation. • Lead, mentor, and develop a high-performing business development and sales team, establishing clear goals, KPIs, and accountability. • Partner cross-functionally with marketing, product development, operations, and finance to ensure market-aligned offerings and successful go-to-market execution. • Represent the company at industry events, trade shows, and conferences to enhance brand visibility and generate strategic leads. • Maintain deep industry expertise, providing market feedback and insights to inform product innovation and strategic planning.

• Create and execute a go-to-market strategy in your assigned region(s) • Personally own the full sales cycle - from prospecting to close - in net new enterprise accounts • Co-own and manage partner and reseller channels in your region(s) • Deliver product demonstrations to customers tailored to their specific needs • Be aware of all aspects of key competitors' offering • Drive our thought-leadership agenda through networking, conference participation & supporting community building • Be an internal advocate for your clients; educating stakeholders on their specific needs

• Create and execute a go-to-market strategy in your assigned region(s) leveraging cross-functional teams. • Personally own the full sales cycle - from prospecting to close in net new enterprise accounts. • Co-own and manage partner and reseller channels in your region(s). • Deliver product demonstrations to customers tailored to their specific needs. • Be aware of all aspects of key competitors' offering. • Drive our thought-leadership agenda through networking and conference participation. • Be an internal advocate for your clients; educate stakeholders on their specific needs.