• Overseeing Quality Issue Management, ensuring GCP compliance, and providing expert QA support across clinical development teams • Collaborating with business functions to conduct thorough investigations and ensure appropriate CAPAs are identified, developed, implemented effectively • Support development of CAPA plans arising from internal audits, sponsor audits, and regulatory inspections • Maintain up-to-date knowledge of GCP regulations and relevant global/local regulatory expectations • Provide QA consultation and compliance guidance to study teams and cross-functional partners • Lead or support inspection readiness activities, including training, process walkthroughs, documentation reviews, and risk-based preparation • Provide inspection management support during regulatory inspections • Facilitate regular meetings with internal teams and sponsors to discuss quality issues, trends, risks, and continuous-improvement opportunities

• Analysing and interpreting software requirements to ensure business and functional expectations are complete, accurate, and testable. • Designing and maintaining detailed test plans and test cases that validate core business needs. • Developing, enhancing, and maintaining test automation scripts aligned with the automation strategy. • Identifying automation opportunities for each release and ensuring appropriate coverage. • Collaborating closely with QA, development teams, and business partners to uphold quality throughout the lifecycle. • Tracking testing issues and providing clear reports along with mitigation plans.

• Conduct deep-dive testing across web platforms, SDKs, and APIs. • Collaborate with Developers and Product Managers to refine acceptance criteria. • Utilize logs and tools for root-cause analysis of issues. • Advocate for quality standards under tight deadlines. • Explore new features and establish testing strategy independently.

• Collaborate with product managers, developers, and other stakeholders to understand software requirements and define test cases. • Develop, maintain, and execute comprehensive test plans and test scripts for both manual and automated testing. • Conduct manual testing to identify defects, usability issues, and other areas of improvement in the software product. • Design and implement automated test suites for regression testing, ensuring the continuous quality of our product. • Perform testing across web, mobile, and integration products to ensure consistent quality across the entire ecosystem. • Build and maintain a reusable library of test scripts and suites to improve the QA process over time. • Develop automated test scripts for both UI and functional testing to support scalable, repeatable QA workflows. • Perform exploratory testing to uncover less obvious issues and provide valuable insights to improve user experience. • Monitor and report on test results, including identifying, documenting, and tracking defects. • Assist in identifying areas for process and quality improvements and provide feedback to the development team. • Stay up to date with industry best practices and emerging trends in software quality assurance. • Provide training and support to quality assurance team members that covers systems, policies, procedures, and core processes.