• Owns end-to-end technical direction and client alignment for the agentic AI platform. • Primary technical interface with the client, translating business requirements into architecture spanning RAG pipelines, MCP connectors, and hybrid orchestration across Appian, ERP, DealCloud, Backstop CRM, Snowflake, and Graph DB. • Lead architecture across all AI layers: RAG, MCP connectors (action/data), agent orchestration. • Define integration strategy leveraging existing client APIs, minimising custom build. • Drive MCP connector design for Appian, ERP, DealCloud, Backstop, Snowflake, Graph DB. • Own RAG pipeline decisions: chunking strategy, embedding model, Pinecone retrieval, re-ranking. • Collaborate with client stakeholders (business + IT) to validate use cases. • Guide the offshore team (AI/ML engineers, data engineers).

Title: Sr. Full Stack Engineer - Integration Architecture Location: San Jose United States locations San Jose (CA) Seattle (WA) time type Full time Job Description: What you can expect Zoom is at the forefront of revolutionizing collaboration experiences. We are seeking an exceptional Sr. Fulltack Engineer to provide innovative and continuous improvements to the Sales process such as the Commerce and Billing platform. This role requires expertise in designing and building robust Enterprise Commerce platforms with scale and performance in focus. This position requires collaboration with teams working in the US and India. About the Team With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department's mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance. Responsibilities - Designing and developing responsive, scalable and secure APIs and backend. - Identifying, implementing and managing code libraries that minimize repetitive code and improve application design. - Using code optimization techniques to improve robustness and performance of software solutions. - Participating in design discussions, code reviews and code analysis with other end to end architects and product owners. - Suggesting best practices and standards. - Working continuously to improve front-end and back-end design and implementation processes in order to improve quality and efficiency. What we're looking for - Possess minimum 10+ years of experience in writing software code on one or more programming languages. - Demonstrate working knowledge of software engineering principles and design patterns. - Have Java EE experience including REST services, Web Services, and/or other portal technologies. - Have experience with an RDBMS such as Oracle, MySQL, MS SQL Server and no-sql db's like MongoDB. - Show knowledge of cloud foundry, Kubernetes, Containers, Spring Framework, Spring MVC, spring boot and modules. - Demonstrate experience in debugging and identifying bottlenecks and performance optimization. - Build high-performance, highly available and scalable distributed systems comfortably. - Have Angular, React, or Vue experience Salary Range or On Target Earnings: Minimum: $124,000.00 Maximum: $271,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

• Build and maintain web app features using React (frontend) and Firebase (backend) • Configure, deploy, and manage Firebase services (e.g., Hosting, Firestore, Auth, Functions as needed) • Implement clean, user-friendly UX/UI and collaborate on product improvements • Create automations to streamline workflows and reduce manual tasks • Use AI tools to speed up development, debugging, testing, and documentation while maintaining code quality • Write maintainable code, handle bug fixes, and continuously improve performance and reliability

• Software Development Engineer is responsible for creating complex, critical and rewarding financial business applications used by high profile financial institutions. • Designs, codes, installs, runs, and maintains application software programs. • Assists in design, coding, and installation of application enhancement projects. • Analyzes specifications for application enhancements for compatibility with other systems and within operating guidelines. • Analyzes dumps, debugs problems and applies fix procedures. • Prepares documentation for use by computer operations, applications programming, and user personnel. • Provides technical assistance and information. • Assists with the training of application programming and user personnel in the use of the software and systems. • Reviews new designs, enhancements and programs with supervisor and application programmers for operating efficiencies. • Performs data conversions and data conversion analysis.