COMPANY OVERVIEW: HealthAxis is a prominent provider of core administrative processing system (CAPS) technology, business process as a service (BPaaS), and business process outsourcing (BPO) capabilities to healthcare payers, risk-bearing providers, and third-party administrators. We will transform the way healthcare is administered in the United States by providing innovative technology and services that uniquely solve critical healthcare payer challenges negatively impacting member and provider experiences. We prioritize the well-being, needs, and dignity of individuals with empathy guiding all interactions. We embrace curiosity, foster creativity, and leverage technology to enhance healthcare accessibility and efficiency. We uphold the highest ethical standards, maintain transparency, and take responsibility to build trust. We drive excellence through teamwork, partnerships, and dedication to continuous improvement. We are committed to equitable, purpose-built healthcare solutions that benefit all communities. We're not just about business – we're about people. Our commitment to a people-first approach shapes everything we do, from collaborating as a team to serving our valued clients. We believe that creating a vibrant and human-centric environment can inspire engagement, empower our team members, and ignite a sense of purpose in all that we accomplish. Purpose and Scope The Requirements Analyst is responsible for gathering, analyzing, and documenting business requirements, as well as managing projects from initiation through completion. This role combines the analytical skills of a Requirements Analyst with the leadership and organizational skills of a Project Manager to ensure successful project outcomes. The ideal candidate will be able to seamlessly transition between understanding client needs and managing project timelines, resources, and deliverables. Position Summary We are seeking a Requirements Analyst / Project Team member with direct experience in D-SNP and Medi-Cal programs. This client facing role is responsible for translating complex regulatory requirements into clear business and technical solutions while managing projects through successful delivery. This role is structured as a temporary W-2 position for up to 11 months. While not guaranteed, there may be opportunities for extension or future consideration based on performance and business needs. Key Responsibilities - Gather, analyze, and document requirements aligned with CMS, D-SNP, and Medi-Cal regulations - Translate regulatory and operational needs into functional and technical specifications - Manage projects from initiation through completion, including timelines, risks, and deliverables - Maintain alignment between business goals, compliance requirements, and system design - Lead cross-functional collaboration across business, compliance, and technical teams - Support testing, validation, and implementation activities - Maintain requirement traceability and ensure delivery accuracy Required Experience - Demonstrated experience with D-SNP and/or Medi-Cal programs - Experience within a health plan, TPA, or healthcare services organization - Working knowledge of claims processing, enrollment and eligibility, care coordination, and regulatory reporting (e.g., HEDIS, encounter data) - Experience interpreting and applying CMS requirements, state Medicaid (Medi-Cal) requirements, and Medicare-Medicaid integration models Core Competencies - Ability to manage both requirements analysis and project execution - Strong stakeholder communication and alignment skills - Ability to translate complex regulatory requirements into clear deliverables - Strong organizational and problem-solving capabilities Qualifications - Bachelor’s degree or equivalent experience - Minimum 3+ years in business requirements analyst or similar role Preferred Tools - Zendesk, Microsoft Project, Monday.com, or similar tools - Microsoft Excel and PowerPoint What Success Looks Like - Requirements are clear, complete, and actionable - Projects are delivered on time with minimal rework - Regulatory requirements are accurately implemented - Teams remain aligned and informed throughout delivery

Imagine360 is seeking a Plan Analyst to join the team! This position constructs and implements new plan documents in the claims system. This position maintains a comprehensive understanding of the plan document(s) under their scope of responsibility. Position Location:100% remote Responsibilities include but are not limited to: - Plan building - Designs and implements system set up in accordance to plan document description. - Builds new groups and adjusts system per plan amendments in Claims system. - Documents applicable changes in related systems. - Determines benefits using ICD, CPT, HCP and Rev Codes in association with provider specialty, age, relationship, place of service and PPOs. - Updates accumulators for newly implemented groups. - Plan Document Language - Ensures plan language conforms to the group's intent and claims build is properly constructed according to document. - Interprets and explains plan document language and plan designs for various EBMS departments. - Customer Service - Receives and resolves internal inquiries regarding plan document language and design. - Provides timely and thorough follow up with, internal and external customers. - Appropriately escalates difficult issues up the chain of command. - Acts as a role model in demonstrating the core values in customer service delivery. - Trains and mentors new employees as assigned. - Quality Assurance - Attends and participates in committee meetings and training sessions. - Performs self-quality monitoring in order to develop and execute plans to meet established goals. - Provides ongoing feedback to help optimize quality performance. - Collaborates with staff and cross-departmentally to improve or streamline procedures. - Assists the Claim Department in performing plan design testing for new clients and renewing clients to assure quality output from the system. Experience/Education: - High school diploma or equivalent required - Bachelor's degree preferred - 3+ years of Claims Examiner and/or plan building experience required - Familiarity with VBA, Javelina, and/or GBAS system preferred Skills and Abilities: - Demonstrated organizational skills, problem-solving, analytical skills and detail oriented - Strong written and oral communication skills - Working knowledge of computers and software including but not limited to Microsoft Office products - Demonstrated ability to work independently, prioritize workloads, multi-task and manage priorities in order to meet deadlines. - Proficient 10-key and typing skills What can Imagine360 offer you? - Multiple Health plan options - Company paid employee premiums for disability and life insurance - Parental Leave Policy - 20 days PTO to start / 10 Paid Holidays - Tuition reimbursement - 401k Company contribution - Company paid Short & Long term Disability plus Life Insurance - Professional development initiatives / continuous learning opportunities - Opportunities to participate in and support the company's diversity and inclusion initiatives Want to see our latest job opportunities? Follow us on LinkedIn Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. Over the years, we've helped thousands of employers save billions on healthcare. Our breakthrough total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-focused solutions. Imagine360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **RECRUITMENT AGENCIES PLEASE NOTE: Imagine360 will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation**

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." Key Relationships: - Planning & Scheduling Supervisor - Planning & Scheduling Sr. Leader - Director Routing and Scheduling - VP Logistics - Branch Managers, Service Managers, and Technicians - Contact Center colleagues - North America Managers and Colleagues - Key customers - Strong relationships within customer organization and Field Job Summary: This role will utilize route analysis software to adjust territory plans to create effective and efficient daily and weekly tactical route plans for assigned branch locations. They will perform data analysis of plans, resource availability and territory. This role will also maintain geographic codes, addresses and customer information and Report metrics on a daily basis to Service Planning Supervisor and Branch Managers/Technicians. Key Performance Indicators: - Work Orders scheduled per day/month - 30 and 60 day completion rate - Planned Miles between Work Order Principal Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following: - Creates route plans using work order data and route analysis software - Communicates routes within assigned territory to service personnel - Summarizes and reviews plans daily with the Service Planning Supervisor - Creates summary reports daily and provides to supervisor - Performs other duties as assigned CANDIDATE SUMMARY Required Experience: - Advanced knowledge of Routing and Scheduling software systems - Advanced knowledge of the company’s branch service department as it relates to resources, territory structure, advanced planning of recurring services and schedule availability for unplanned demand - Verbal and written communication skills, including public speaking - Analytical skills and attention to detail - Advanced skills with MS Office Applications (Word, Excel, Outlook, PowerPoint) - Ability to read, analyze, and interpret general business documents, maintenance instructions, procedural manuals and/or government regulations - Ability to manage multiple, repetitive tasks - Basic understanding of texting software or other forms of software needed to accomplish this objective - Ability to effectively interact with co-workers and the public - Basic knowledge of the company’s operating systems Required Leadership Traits and Characteristics: - Outstanding communication skills with demonstrated ability to influence at all levels with a range of internal and external stakeholders including customers, employees, and suppliers as required. - Able to demonstrate strong levels of drive, work ethic and personal accountability with the ability to work under pressure while maintaining sound judgement and a rigorous focus on the details. - Acts with the highest standards of integrity at all times and builds enduring and trusting relationships across all key stakeholders. Formal Education, Qualifications or Training: - High school diploma or (GED) or equivalent combination of education and/or experience in the service industry - 1-2 years of related experience as dispatcher and/or customer service agent Physical Demands and Working Conditions: The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: - Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. - Sitting for long periods of time while using office equipment such as computers, phones and etc. - Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment. - Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment. Incumbent is required to have: - Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading. Incumbent will be subject to: - Inside working conditions: The change of building environment such as with or without air conditioning and heating. Base Pay Range : $0.00 - $0.00 While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable). Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes:  Professional and Personal Growth - Multiple avenues to grow your career - Training and development programs available - Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness - Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 - Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement - 401(k) retirement plan with company-matching contributions Work-Life Balance - Vacation days & sick days - Company-paid holidays & floating holidays - A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work.  Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

• Elicit and Manage Requirements: Collaborate with business and technical stakeholders to gather, analyze, and document business requirements, translating them into clear user stories, use cases, and acceptance criteria. • Backlog Management & Prioritization: Support product planning activities by refining and prioritizing backlog items to align business objectives, technical constraints, and delivery timelines. • Solution and Systems Analysis: Participate in solution design and systems analysis activities to ensure proposed solutions meet both functional and non-functional requirements, including performance, scalability, and reliability considerations. • End-to-End Delivery Support: Support the delivery lifecycle from concept through implementation by contributing to backlog grooming, sprint planning, reviews, and release coordination. • Process & System Improvement: Analyze existing systems, workflows, and processes to identify gaps, inefficiencies, and opportunities for optimization or modernization. • Agile Team Enablement: Act as a liaison between business and delivery teams, providing ongoing clarification of requirements, supporting testing and validation activities, and helping ensure timely delivery of high-quality solutions. • Stakeholder Communication: Provide clear and consistent communication across stakeholders, sharing progress updates, risks, and dependencies to support informed decision-making. • Test Case Creation & Validation Support: Develop and maintain functional and integration test cases based on requirements and acceptance criteria, ensuring coverage across end-to-end business and system scenarios. • Test Execution & Deployment Support: Support test execution activities during sprint cycles, system integration testing, and deployments, including defect triage, validation of fixes, and verification of release readiness.