• Review business and technical requirements to ensure testability and clarity. • Design, document, and execute manual test cases based on functional specifications. • Perform different types of testing, including functional, regression, smoke, integration, and user acceptance testing (UAT). • Identify, document, and track software defects using bug tracking tools (e.g., JIRA, Bugzilla). • Collaborate with developers, business analysts, and product managers to understand requirements and resolve issues. • Verify bug fixes and perform re-testing to ensure stability of releases. • Participate in test planning, estimation, and reporting activities. • Ensure test coverage and maintain traceability between requirements and test cases. • Contribute to continuous process improvement and best QA practices.

• Support the development team in preparing training data for AI models • Precise data annotation: annotate image data for segmentation and object detection • Quality control: review annotated datasets for errors and consistency • Data management: assist in managing and structuring datasets within the pipeline

Job Title Senior QA Developer Location Virtual OH Additional Location(s) Employee Type Employee Working Hours Per Week 40 Job Description Summary The Senior QA Developer thrives in both manual and automated testing and takes ownership of product quality from requirements through release. This role supports a modern .NET backend with a React / Next.js frontend, managed and delivered through Azure DevOps. While automation is an important part of our quality strategy, this role involves significant hands-on manual testing, particularly for validating complex business logic, exploratory testing, and ensuring real-world user scenarios are fully covered. The Senior QA Developer works closely with developers, product managers, and stakeholders to deeply understand the business and ensure the software behaves exactly as intended. Essential Duties and Responsibilities Include the following. Other duties may be assigned, as necessary. Leadership & Strategy - Define, enhance, and maintain the overall QA strategy and testing standards for the team - Lead testing efforts across multiple features or product areas - Identify and implement improvements to test processes, automation frameworks and tooling - Advocate for product quality and drive root-cause analysis for high-impact defects Manual Testing & Quality Validation - Perform extensive manual testing of new features, enhancements, and bug fixes - Execute exploratory testing to uncover edge cases and usability issues - Validate complex business rules, workflows, and data scenarios - Develop and execute test cases based on requirements, acceptance criteria, and real user behavior - Reproduce, document, and clearly communicate defects with actionable detail Advanced Automation Ownership - Architect and expand the Playwright automation framework to support scalable, maintainable test suites - Identify manual test cases that are strong candidates for automation over time - Collaborate with developers to ensure automated tests are reliable and maintainable CI/CD & Azure DevOps - Use Azure DevOps for test planning, defect tracking, and work item management - Participate in CI/CD pipelines by validating builds and supporting automated test execution - Provide quality feedback that helps teams release with confidence Business & Collaboration - Develop a deep understanding of the business domain and user needs - Act as a quality advocate during sprint planning, refinement, and release discussions - Communicate testing results, risks, and recommendations clearly to technical and non-technical audiences Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Strong interpersonal and communication skills. - Proven ability to lead testing efforts on complex systems. - Strong ability to challenge requirements and identify risks early. - Comfort navigating ambiguity and driving clarity. - Ability to work both independently and collaboratively. - Proficiency in Microsoft Office products. - Working knowledge of basic medical terminology. - Strong customer service orientation. - Detail-oriented and self-motivated. Education and/or Experience - 5+ years of experience in manual testing of web applications - Experience with Playwright or modern browser-based automation tools - Experience testing React and/or Next.js frontends - Familiarity with .NET-based backend systems or APIs - Experience using Azure DevOps for test cases, bugs, and work tracking - Solid understanding of software testing methodologies and best practices Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. CSI Pharmacy is an Equal Opportunity Employer

Department: Quality Assurance Reports to: Director of Quality Assurance Position Type: Full-Time, Monday-Thursday 8am to 6pm Salary: $40,000 - $45,000 salary non-exempt COMPANY Exciting opportunity to join a progressive and growing organization serving individuals with developmental disabilities of all ages. Support, Inc. has provided community-based solutions for over 35 years and serves the entire front range of Colorado. Our mission is to serve our constituents and customers in innovative, and cost-effective ways, and to provide the very best in community based residential and day services. We strive to serve people in a way that honors choice making, health and safety, being part of the community, individual relationships, and a positive picture of the future. Support, Inc. provides community-based services that result in quality lifestyles: Lifestyles that are characterized by integration into the community, a sense of belonging, empowered choice-making, and opportunities for growth and learning. All Support, Inc. services share a characteristic of being community based, and tied to "best practices" in the industry. We take pride in our flexibility and responsiveness to our customers. Our expertise includes 24-hour supervised living, ADA issues, Positive Behavior Supports, and medical supports. POSITION The Quality Assurance (QA) Coordinator assists in the planning, developing, and implementation of quality assurance activities. Conducts reviews of organizational activities, including but not limited to, service delivery documentation, health & safety, and independent contractor requirements. Completes investigations of allegations or complaints, as needed, and as requested by the Associate Director of QA. Applies subject matter expertise to provide technical assistance to team members and providers. Must possess excellent communication, organization, and customer service skills. Positive attitude, customer-care focus, and genuine desire to make a difference in the lives of the individuals with intellectual and developmental disabilities. Location of position: This position is primarily a work from home position. This role requires occasional travel to our offices (Aurora, Loveland, Colorado Springs, Pueblo, Sterling) as well as the home of the individual we serve. RESPONSIBILTIES - Plan, schedule, and perform routine and targeted audits to investigate and monitor compliance with regulatory requirements, company policy, and quality of care. - Present results of audits, make recommendations for corrective action, and evaluate the effectiveness of completed corrective action. - Provide training and technical support to providers and staff. - Support data entry, analysis, and presentation of key quality metrics and other quality of care indicators. - Maintain awareness of current industry trends, regulatory/ policy changes, and risks associated with individuals who are diagnosed with Intellectual and Developmental Disabilities (IDD) through self-studies, training, publications and attendance at trainings and state facilitated stakeholder meetings. - Train staff regarding company and regulatory requirements, audit processes, and audit follow up requirements. - Serve as spokesperson or representative of the department in meetings and on specific projects or teams. - Develop and continually enhance working relationships with Support Inc. employees and contractors. - Promote the mission of the QA Department - Additional duties, as assigned MINIMUM QUALIFICATIONS - Two years' professional healthcare experience working directly with individuals with intellectual or developmental disabilities - Valid Driver's license - Support, Inc. requires all individuals in consideration for employment to complete a background screening prior to an offer of employment. PREFERRED QUALIFICATIONS - IDD case management or quality assurance experience - Comfortability in working with excel, advanced excel skills LANGUAGE SKILLS Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, consumers, guardians, family members, and the general public. REASONING ABILITY Ability to solve practical and complex problems and critically reason through a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to prioritize work needs to effectively manage time. WORK ENVIRONMENT The work environment is varied between remote, office and community locations including the homes of people supported by the company. This position requires a personal vehicle for transportation. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear. The employee frequently is required to drive. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Support, Inc. is an Equal Opportunity Employer. M/F/D/V We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission. Principals only. Recruiters, please don't contact this job poster with unsolicited services or offers.