CSI Companies

Role Description At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care. CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. Under the direction of the Director of Nursing and Pharmacist in Charge, the Clinical Nurse Educator, Staff Development is responsible for: - Assessing, planning, implementing, and evaluating an organized program for staff education directed toward the achievement of professional excellence. - Serving as the primary contact person for nursing, professional, and support services staff education. - Creating professional education resources and instructional leadership for outreach programs directed to health care professionals. Qualifications - Registered nurse required. - Minimum 5 years in pharmacy or healthcare environment. - Recent nursing experience with clinical focus preferred. Requirements - Excellent verbal and written communication skills with ability to interpret medical data essential. - Ability to function independently, attend to detail, work under pressure, and prioritize multiple projects. - Strong public relations abilities; professional appearance, attitude, and motivation essential. Benefits - Compensation Range: $85,000 - $100,000/yr (DOE). - Schedule: (Virtual) Monday - Friday, 8:30am - 5:00pm CST with light flexibility. - Travel: Up to 25% - 35% for various conferences, in-person trainings, etc. Physical Demands - Regularly required to talk or hear. - Regularly required to stand, walk, sit, climb stairs, use hands to handle or feel objects, tools, or controls; and reach with hands and arms. - Frequently lifts and/or moves up to 20 pounds. - Specific vision abilities required include close vision and the ability to adjust focus. Work Environment - Generally operates in a clerical office setting. - Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. - May travel by automobile and be exposed to changing weather conditions.

Role Description The CSI CareTend Payer Specialist is responsible for various essential duties including: - Payer & Pricing Configuration: - Maintain and update payer configurations in CareTend, including billing rules, per diem rules, and portal information. - Add and manage payer profiles in CareTend (contact, billing, and portal details), including new contracted payers received from the Managed Care team. - Manage and update the payer contract pricing sheet and pricing files, ensuring accurate revenue recognition. - Maintain the payer scrub board for accuracy and regular pricing updates. - Revenue Integrity & Auditing: - Assist in weekly revenue SOX report auditing to identify billing and pricing discrepancies. - Monitor and report on pricing changes that impact revenue. - Surface root causes of recurring discrepancies and partner with Audit & Integrity on corrective action. - Enrollment & EDI Setup: - Enroll payers in Waystar for EDI, ERA, claims, eligibility, and denial management. - Assist with EFT enrollments and payer application processes. - Documentation & Communication: - Create and maintain payer instruction sheets for both new and existing contracts. - Upload payer instructions into CareTend and the Monday.com board. - Facilitate communication between Billing, Collections, and Management around changes to contract pricing in CareTend. - Support Revenue Cycle staff on payer and pricing issues as they arise. - Compliance & General: - Ensure compliance with HIPAA and maintain strict confidentiality of payer and patient data. - Adhere to CSI Pharmacy's Core Values and Core Competencies. - Participate in staff meetings, special projects, and ongoing professional development. Qualifications - Provide the highest level of professionalism, responsiveness, and communication skills. - Effective time management skills and the ability to manage multiple tasks and adapt to changing priorities. - Demonstrated experience in customer service and satisfaction evaluation. - Ability to work effectively with colleagues as team members and to communicate effectively. - Strong analytical and problem-solving abilities. - Excellent verbal and written communication skills. - Self-motivated and able to work independently. - Working knowledge of basic medical terminology is required. - Competence in Microsoft Office required, including Excel, Outlook, and Word. Requirements - High School Diploma or GED required. - Associate or bachelor’s degree in healthcare concentration or related field preferred. - Minimum 5–7 years of experience in home infusion, specialty pharmacy, or healthcare setting. - Demonstrated experience working with major payers including Medicare, Medicaid, PBM, and commercial insurance. - Working proficiency in billing platform CareTend or CPR+, and Waystar. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: - Regularly required to talk or listen. - Regularly required to stand, walk, sit, climb stairs, use hands to handle or feel objects, tools, or controls; and reach with hands and arms. - Frequently lifts and/or moves up to 50 pounds. - Specific vision abilities required include close vision and the ability to adjust focus. Work Environment This job generally operates in a clerical office setting: - Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. - May travel occasionally and be exposed to changing weather conditions. Notice Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. CSI Pharmacy is an Equal Opportunity Employer.

Role Description The CSI Revenue Cycle Collector is responsible for managing the revenue cycle process, ensuring timely and accurate billing, and resolving issues related to medical claims. - Follow up on outstanding medical claims with insurance companies, patients, and healthcare providers. - Work with insurance companies to resolve disputes and facilitate payment. - Communicate with insurance companies to resolve billing and payment issues. - Maintain detailed electronic records and notes of all patient and payer communication. - Resolve denied claims and appeals. - Initiate requests for adjustments to revenue with supporting documentation where appropriate. - Accurately interpret an explanation of benefits. - Process refund requests from payers accurately and timely. - Ensure that all claims are processed following industry regulations and standards. - Adhere to all HIPAA guidelines/regulations. - Perform other related duties as assigned or requested. Qualifications - Ability to work effectively with colleagues as team members and to communicate effectively. - Possess the ability to multi-task and frequently change direction. - Time management skills. - Strong knowledge of infusion medical billing codes, insurance contracts, and regulations. - Familiarity with pharmacy/infusion insurance claims and appeal process. - Strong attention to detail and problem-solving skills. - Experience with home infusion and/or specialty pharmacy. - Experience with CareTend preferred. Requirements - High School Diploma/GED. - College degree preferred or equivalent experience. - 1-3 years experience in infusion medical billing and/or collections. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - Regularly required to talk or listen. - Regularly required to stand, walk, sit, climb stairs, use hands to handle or feel objects, tools, or controls; and reach with hands and arms. - Frequently lifts and/or moves up to 20 pounds. - Specific vision abilities required include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - This job generally operates in a clerical office setting. - Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. - May travel by automobile and be exposed to changing weather conditions. Notice Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. CSI Pharmacy is an Equal Opportunity Employer.

Job Title Agency Clinical Coordinator Location Remote/Nationwide, USA Additional Location(s) Employee Type Employee Working Hours Per Week 40 Job Description At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care. CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. Summary The Agency Clinical Coordinator will be responsible for working closely with the VP of Nursing, Director of Agency Operations and other disciplinary teams to ensure timeliness, accuracy, and efficient care coordination and scheduling of patient therapies. Compensation: $85,000 - $95,000/yr (DOE) Schedule: (Remote) Monday - Friday, 8:30am - 5:00pm PST or MST Location: While this position is remote, it is required to work the above schedule specifically in PST or MST Essential Duties and Responsibilities include the following. Other duties may be assigned as necessary. - Ensures delivery of quality care to Agency clients receiving Infusion Therapy. - Coordinates infusion services with appropriate pharmacy departments. i.e., intake, patient care coordinators, insurance, and Agency assigned. - Main point of contact for communication between pharmacy and contracted nursing agency regarding patient care. - Assigning nursing agencies to patients appropriately. - Reviews and approves Supply Sheets each week in conjunction with other members of the Agency Operations and Partnership team. - Pursues and request more specific documentation as needed. - Collaborates with Senior Management and nursing agencies to ensure all nursing notes are turned in for timely billing purposes. - Assists the Pharmacy shipment and delivery team in scheduled deliveries and shipments. - Monitors Patient’s infusion schedule for timely fill processing. - Reviews and revises calendar and schedules for Patient’s therapy as necessary. - Provides consultation, education, and supervision of infusion care and services for agency staff and patients. - Reviews clinical documentation for accurate entries and quality billing practices. - Provides/orients or assists agency and pharmacy staff in the assessment of patients receiving infusion services. - Works with interdisciplinary team on consultation and problem-solving. - Maintains professional commitment, credibility, and clinical expertise in concepts of infusion nursing. - Works with other clinical supervisors to provide infusion coverage as needed. - Informs the VP of Nursing and Directors (National and Regional) of Nursing of nursing activities, needs, problems, and unusual events. - Comply with all Company policies, instructions, and directives for the fulfillment of company objectives - Completes and submits all required reports in a timely manner. - Maintains current files and other records in accordance with Company instructions and requirements. - Attends and participates in conventions, trade shows and in-services relating to IV therapy as appropriate. - Consistently represents the company in a professional manner. - Maintains effective working relationships and cooperates with all personnel in the Company and contracted business affiliates. - Adheres to the Company’s compliance requirements as stated in the policy and procedure manual and all other related policies. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Provides the highest level of professionalism, responsiveness, and communication - Demonstrates a high level of nursing skill and leadership ability - Excellent organizational skills and attention to detail - Must possess the ability to multi-task and frequently change direction. - Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to a reliable automobile. Education and/or Experience - Registered Nurse required - Minimum two years’ experience in nursing. - Exemplifying strong organization and time management skills - Must not currently be on a Performance Improvement Plan - Must promote a positive attitude and teamwork approach to daily Workflow - Team Lead experience preferred - Minimum 6 months of infusion experience is strongly preferred. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions. Comments This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. CSI Pharmacy is an Equal Opportunity Employer

Job Title Billing Specialist Location Remote/Nationwide, USA Additional Location(s) Employee Type Employee Working Hours Per Week 40 Job Description At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care. CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. Summary Under the general supervision of Management, the Billing Specialist is responsible for assisting the billing team in ensuring accurate billing, timely submission of electronic and/or paper claims, solving for unique billing requirements, resolving claims due to billing requirements, and documenting related account activities. Ensure that all billing is done promptly and meets month-end expectations. Pay Range: $25/hr - $30/hr (DOE) Schedule: (Remote) Monday - Friday, 8:30am - 5:00pm in your respective time zone Travel: 3xs/year to Plano, TX for various team gatherings, trainings, meetings, etc. Essential Duties and Responsibilities include the following. Other duties may be assigned, as necessary. - ​​​Perform pre-bill review to ensure that authorization is documented where necessary. - ​Ensure that coding on claims follows payer guidance. - ​Ensure accurate billed and expected charges do not exceed usual and customary or contractual pricing where indicated. - ​Create and submit primary and secondary pharmacy and medical claims promptly. - ​Reviewing and identifying claims pricing discrepancies based on updates/changes to fee schedules. - ​Communicate any billing-related issues to all appropriate departments. - ​Ensure coding to the highest level of specificity and for maximum reimbursement by third-party payers. - ​Maintain current knowledge of departmental and organizational policies. - ​Support billing staff in training and ongoing education when required​​ - Consistently professionally represents the company. - Maintains effective working relationships and cooperates with all personnel in the Company. - Adheres to the Company’s compliance requirements as stated in the policy and procedure manual and all other related policies. - Performs other duties and responsibilities as assigned Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. - ​​​Provide the highest level of professionalism, responsiveness, and communication. - ​Must possess the ability to multi-task and frequently change direction. - ​Proficient in the use of a computer and other devices. ​​​ Education and/or Experience - ​​High school diploma or GED - ​Ability to work independently and within a multidisciplinary team. - ​Basic math, bookkeeping, and accounting skills - ​1-3 years of experience in medical billing. - ​Understanding of industry-specific policies, such as HIPAA regulations for healthcare ​​ Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to stand, walk, sit, climb stairs, use hands to grasp, handle, or feel objects, tools, or controls; and reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Comments This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. CSI Pharmacy is an Equal Opportunity Employer

Job Title Senior QA Developer Location Virtual OH Additional Location(s) Employee Type Employee Working Hours Per Week 40 Job Description Summary The Senior QA Developer thrives in both manual and automated testing and takes ownership of product quality from requirements through release. This role supports a modern .NET backend with a React / Next.js frontend, managed and delivered through Azure DevOps. While automation is an important part of our quality strategy, this role involves significant hands-on manual testing, particularly for validating complex business logic, exploratory testing, and ensuring real-world user scenarios are fully covered. The Senior QA Developer works closely with developers, product managers, and stakeholders to deeply understand the business and ensure the software behaves exactly as intended. Essential Duties and Responsibilities Include the following. Other duties may be assigned, as necessary. Leadership & Strategy - Define, enhance, and maintain the overall QA strategy and testing standards for the team - Lead testing efforts across multiple features or product areas - Identify and implement improvements to test processes, automation frameworks and tooling - Advocate for product quality and drive root-cause analysis for high-impact defects Manual Testing & Quality Validation - Perform extensive manual testing of new features, enhancements, and bug fixes - Execute exploratory testing to uncover edge cases and usability issues - Validate complex business rules, workflows, and data scenarios - Develop and execute test cases based on requirements, acceptance criteria, and real user behavior - Reproduce, document, and clearly communicate defects with actionable detail Advanced Automation Ownership - Architect and expand the Playwright automation framework to support scalable, maintainable test suites - Identify manual test cases that are strong candidates for automation over time - Collaborate with developers to ensure automated tests are reliable and maintainable CI/CD & Azure DevOps - Use Azure DevOps for test planning, defect tracking, and work item management - Participate in CI/CD pipelines by validating builds and supporting automated test execution - Provide quality feedback that helps teams release with confidence Business & Collaboration - Develop a deep understanding of the business domain and user needs - Act as a quality advocate during sprint planning, refinement, and release discussions - Communicate testing results, risks, and recommendations clearly to technical and non-technical audiences Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Strong interpersonal and communication skills. - Proven ability to lead testing efforts on complex systems. - Strong ability to challenge requirements and identify risks early. - Comfort navigating ambiguity and driving clarity. - Ability to work both independently and collaboratively. - Proficiency in Microsoft Office products. - Working knowledge of basic medical terminology. - Strong customer service orientation. - Detail-oriented and self-motivated. Education and/or Experience - 5+ years of experience in manual testing of web applications - Experience with Playwright or modern browser-based automation tools - Experience testing React and/or Next.js frontends - Familiarity with .NET-based backend systems or APIs - Experience using Azure DevOps for test cases, bugs, and work tracking - Solid understanding of software testing methodologies and best practices Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. CSI Pharmacy is an Equal Opportunity Employer

Job Title Agency Clinical Coordinator Location Remote/Nationwide, USA Additional Location(s) Employee Type Employee Working Hours Per Week 40 Job Description This requisition is open for a continuous pool of candidates, but it is not an active job listing. Candidates will be considered for this position when it becomes available. At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care. CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. Summary The Agency Clinical Coordinator will be responsible for working closely with the VP of Nursing, Director of Agency Operations and other disciplinary teams to ensure timeliness, accuracy, and efficient care coordination and scheduling of patient therapies. Compensation: $40 - $45/hr (DOE) Schedule: (Remote) Monday - Friday, 8:30am - 5:00pm PST or MST Location: While this position is remote, it is required to work the above schedule specifically in PST or MST Essential Duties and Responsibilities include the following. Other duties may be assigned as necessary. - Ensures delivery of quality care to Agency clients receiving Infusion Therapy. - Coordinates infusion services with appropriate pharmacy departments. i.e., intake, patient care coordinators, insurance, and Agency assigned. - Main point of contact for communication between pharmacy and contracted nursing agency regarding patient care. - Assigning nursing agencies to patients appropriately. - Reviews and approves Supply Sheets each week in conjunction with other members of the Agency Operations and Partnership team. - Pursues and request more specific documentation as needed. - Collaborates with Senior Management and nursing agencies to ensure all nursing notes are turned in for timely billing purposes. - Assists the Pharmacy shipment and delivery team in scheduled deliveries and shipments. - Monitors Patient’s infusion schedule for timely fill processing. - Reviews and revises calendar and schedules for Patient’s therapy as necessary. - Provides consultation, education, and supervision of infusion care and services for agency staff and patients. - Reviews clinical documentation for accurate entries and quality billing practices. - Provides/orients or assists agency and pharmacy staff in the assessment of patients receiving infusion services. - Works with interdisciplinary team on consultation and problem-solving. - Maintains professional commitment, credibility, and clinical expertise in concepts of infusion nursing. - Works with other clinical supervisors to provide infusion coverage as needed. - Informs the VP of Nursing and Directors (National and Regional) of Nursing of nursing activities, needs, problems, and unusual events. - Comply with all Company policies, instructions, and directives for the fulfillment of company objectives - Completes and submits all required reports in a timely manner. - Maintains current files and other records in accordance with Company instructions and requirements. - Attends and participates in conventions, trade shows and in-services relating to IV therapy as appropriate. - Consistently represents the company in a professional manner. - Maintains effective working relationships and cooperates with all personnel in the Company and contracted business affiliates. - Adheres to the Company’s compliance requirements as stated in the policy and procedure manual and all other related policies. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Provides the highest level of professionalism, responsiveness, and communication - Demonstrates a high level of nursing skill and leadership ability - Excellent organizational skills and attention to detail - Must possess the ability to multi-task and frequently change direction. - Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to a reliable automobile. Education and/or Experience - Registered Nurse required - Minimum two years’ experience in nursing. - Exemplifying strong organization and time management skills - Must not currently be on a Performance Improvement Plan - Must promote a positive attitude and teamwork approach to daily Workflow - Team Lead experience preferred - Minimum 6 months of infusion experience is strongly preferred. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions. Comments This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. NOTICE: - Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. - By supplying your phone number, you agree to receive communication via phone or text. - By submitting your application, you are confirming that you are legally authorized to work in the United States. Graham Healthcare Group is an Equal Opportunity Employer

Job Title Data Analyst Location Virtual TX Additional Location(s) Employee Type Employee Working Hours Per Week 40 Job Description At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care. CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. Summary CSI Pharmacy is seeking a Data Analyst to support and expand the organization’s analytics capabilities across pharmacy operations, HUB services, and clinical reporting. This role is responsible for designing, developing, and maintaining high- quality analytical datasets, dashboards, and KPI-driven reporting solutions that enable data-driven decision-making. The Data Analyst will work extensively within Snowflake and Sigma, partnering closely with business stakeholders and data engineering leadership to translate business questions into scalable, reliable analytics assets. This role requires a strong analytical mindset, the ability to work independently, and experience delivering production-ready reporting solutions in a modern cloud data environment. Salary Range: $80,000 - $95,000/hr (DOE) Schedule: (Remote) Monday - Friday, 8:30am - 5:00pm in your respective time zone Location: This position would ideally be located in the Plano/Dallas/Ft. Worth, Texas area; however, this is not a hard requirement Travel: Approximately once per quarter to our Plano, TX headquarters or potentially Colorado for various team get-togethers and meetings Essential Duties and Responsibilities include the following. Other duties may be assigned, as necessary. Analytics & Reporting Development: - Design, build, and maintain advanced Sigma workbooks, dashboards, and KPI-based reporting solutions for multiple business units. - Develop analytical data models, curated tables, and views in Snowflake to support enterprise reporting and ad hoc analysis. - Write and optimize complex SQL queries utilizing joins, CTEs, window functions, aggregations, and other advanced analytical constructs. - Ensure reporting solutions are performant, accurate, scalable, and aligned with business definitions. Data Analysis & Business Partnership: - Partner with stakeholders to gather requirements, clarify metrics, and translate business needs into actionable analytics solutions. - Proactively identify data gaps, inconsistencies, and opportunities for enhanced reporting or automation. - Perform independent data discovery, validation, and exploratory analysis to support operational and strategic initiatives. - Support root-cause analysis and investigative analytics related to operational performance and data quality issues. Data Quality, Documentation & Standards: - Uphold data quality standards and participate in continuous improvement of analytics processes and best practices. - Maintain clear documentation for data models, transformations, KPI definitions, and reporting logic. - Contribute to the standardization of metrics, naming conventions, and analytical methodologies across the organization. Collaboration & Growth: - Collaborate closely with the Director of Data Engineering on analytics strategy, prioritization, and solution design. - Work cross-functionally with engineering, operations, and leadership teams to ensure analytics deliverables meet organizational needs. - Serve as a mentor or knowledge resource for junior analysts as the analytics team grows. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Advanced proficiency in SQL, including complex joins, CTEs, window functions, and performance optimization. - Strong working knowledge of Snowflake concepts such as schemas, roles, warehouses, tables, and views. - Hands-on experience with BI and analytics tools (Sigma preferred). - Demonstrated ability to translate ambiguous business questions into well-defined analytical solutions. - Strong analytical, problem-solving, and critical-thinking skills. - Excellent verbal and written communication skills, with the ability to present insights to technical and non-technical audiences. Education and/or Experience - Bachelor’s degree in Data Analytics, Computer Science, Information Systems, Mathematics, or a related field preferred. - 3–5 years of professional experience in data analytics, business intelligence, or reporting roles. - Proven experience designing analytical datasets and production dashboards in a modern cloud data environment. - Experience working with Snowflake or similar cloud data platforms strongly preferred. - Exposure to data modeling concepts and analytics engineering best practices. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions. Comments This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. CSI Pharmacy is an Equal Opportunity Employer

Job Title Quality Assurance Nurse Location Remote/Nationwide, USA Additional Location(s) Employee Type Employee Working Hours Per Week 40 Job Description At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care. CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. Summary This position will be responsible for evaluating the quality of patient care. Monitors compliance with current laws, process improvements, and implementation of clinical best practices. The Quality Assurance Nurse (QA Nurse) optimizes quality of care by undertaking efforts to review clinical competency, ensure regulatory adherence, prevent adverse events, and promote infection prevention. Hourly Range: $38/hr - $40/hr (DOE) Schedule: (Remote) Monday - Friday, 8:30am - 4:30pm in your respective time zone Location: Virtual, USA Essential Duties and Responsibilities include the following. Other duties may be assigned, as necessary. Review/Approve all CSI staff nursing notes Bring to DON attention when orders are soon to expire. Work with CSI nurses regarding note edits/corrections needed Note any significant findings from nursing notes (i.e., falls) to incident reports for compliance Discuss with DON any significant side effects/reactions noted in nursing notes Monitor timeliness for note submission and bring to DON attention when submission is beyond 24-hour policy Ensure all infused patients are on calendar for next visit on a weekly basis Communicate with Regional Clinical Supervisors on cancelled/rescheduled nursing visits and ensure appropriate documentation is done Collaborate with Pharmacy staff and Agency Clinical Supervisor regarding agency nursing notes needing requested week to week Participate in weekly note meetings with appropriate Pharmacy staff Performs rounds to monitor and evaluate the quality and appropriateness of nursing care infusions in home Attends and participates in conventions, trade shows and in-services relating to IV therapy. Consistently represents the company in a professional manner. Maintain effective working relationship and cooperate with all personnel in the Company. Adheres to the Company’s compliance requirements as stated in the policy and procedure manual and all other related policies. Perform other duties and responsibilities as assigned Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Provide the highest level of professionalism, responsiveness, and communication to build and maintain the maximum customer base possible. - Must possess the ability to multi-task and frequently change direction. - Proficient in the use of a computer and other devices. - Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to a reliable automobile Education and/or Experience - Licensed Vocational Nurse or Registered Nurse - Ability to work independently and within a multidisciplinary team. - Minimum two years in pharmacy or healthcare environment Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. CSI Pharmacy is an Equal Opportunity Employer

The Managed Care Regional Director will be responsible for evaluating, negotiating, credentialing, and securing financially and administratively favorable managed care contracts with new and existing health plans/managed care organizations. Leads the implementation of managed care contracts and develops and maintains systems to effectively disseminate contract information for the assigned region. Manages the tracking, approval, administration, and post-implementation process of all managed care contracts throughout contract life cycle. Achieve and maintain a full understanding of Medicaid and or Medicare pricing reimbursement and structure for both payers and providers. Responsible for all aspects of managed care and direct revenue contract management including analysis interpretation, implementation, maintenance of the contract’s performance, and payer relations. Responsible for coordination and communication between managed care and other interested party departments and leadership. Responsible for developing new and existing relationships with medical and pharmacy plans to ensure competitive reimbursement rates and contract language attainable through the revenue cycle operations. Oversight of payer credentialing. Will assist with various payer prior authorization, eligibility, protocol, referrals, enrollment, billing issues, and education that relate to contracting. Communicates with respective payers related to trends and compliance with contract parameters. Consistently represents the company in a professional manner. Maintain effective working relationships and cooperate with all personnel in the Company. Adheres to the Company’s compliance requirements as stated in the policy and procedure manual and all other related policies. Perform other duties and responsibilities as assigned.