• Supports the Senior Project Manager with delivery of complex projects. • Ensures strict adherence to project schedules, escalating any schedule deviations appropriately. • Organizes project activities that may require interdepartmental meetings and communication to help ensure completion of the project on schedule. • Coordinates priorities between projects using critical thinking and problem-solving skills. • Communicates project scope, goals and responsibilities to project teams. • Adheres to established reporting procedures and monitors performance in project control activities. • Completes and distributes reports related to project health and status, risks, issues, dependencies, and overall performance.

• Advise customers on employee listening and performance management design — survey structure, question writing, and cadence • Analyze survey results and help customers find the signal in the noise • Present findings and recommendations to HR leaders and executive audiences with clarity and confidence • Coach customers on engagement, performance management, employee growth and development, and recognition and rewards best practices • Partner with Customer Success and Implementation Managers to drive value, adoption, and retention • Build process efficiencies and scalable content that improve service delivery without sacrificing quality • Contribute to thought leadership in employee engagement, performance management, and employee listening • Occasional travel may be required (less than 5%)

COMPANY OVERVIEW: HealthAxis is a prominent provider of core administrative processing system (CAPS) technology, business process as a service (BPaaS), and business process outsourcing (BPO) capabilities to healthcare payers, risk-bearing providers, and third-party administrators. We will transform the way healthcare is administered in the United States by providing innovative technology and services that uniquely solve critical healthcare payer challenges negatively impacting member and provider experiences. We prioritize the well-being, needs, and dignity of individuals with empathy guiding all interactions. We embrace curiosity, foster creativity, and leverage technology to enhance healthcare accessibility and efficiency. We uphold the highest ethical standards, maintain transparency, and take responsibility to build trust. We drive excellence through teamwork, partnerships, and dedication to continuous improvement. We are committed to equitable, purpose-built healthcare solutions that benefit all communities. We're not just about business – we're about people. Our commitment to a people-first approach shapes everything we do, from collaborating as a team to serving our valued clients. We believe that creating a vibrant and human-centric environment can inspire engagement, empower our team members, and ignite a sense of purpose in all that we accomplish. Purpose and Scope The Requirements Analyst is responsible for gathering, analyzing, and documenting business requirements, as well as managing projects from initiation through completion. This role combines the analytical skills of a Requirements Analyst with the leadership and organizational skills of a Project Manager to ensure successful project outcomes. The ideal candidate will be able to seamlessly transition between understanding client needs and managing project timelines, resources, and deliverables. Position Summary We are seeking a Requirements Analyst / Project Team member with direct experience in D-SNP and Medi-Cal programs. This client facing role is responsible for translating complex regulatory requirements into clear business and technical solutions while managing projects through successful delivery. This role is structured as a temporary W-2 position for up to 11 months. While not guaranteed, there may be opportunities for extension or future consideration based on performance and business needs. Key Responsibilities - Gather, analyze, and document requirements aligned with CMS, D-SNP, and Medi-Cal regulations - Translate regulatory and operational needs into functional and technical specifications - Manage projects from initiation through completion, including timelines, risks, and deliverables - Maintain alignment between business goals, compliance requirements, and system design - Lead cross-functional collaboration across business, compliance, and technical teams - Support testing, validation, and implementation activities - Maintain requirement traceability and ensure delivery accuracy Required Experience - Demonstrated experience with D-SNP and/or Medi-Cal programs - Experience within a health plan, TPA, or healthcare services organization - Working knowledge of claims processing, enrollment and eligibility, care coordination, and regulatory reporting (e.g., HEDIS, encounter data) - Experience interpreting and applying CMS requirements, state Medicaid (Medi-Cal) requirements, and Medicare-Medicaid integration models Core Competencies - Ability to manage both requirements analysis and project execution - Strong stakeholder communication and alignment skills - Ability to translate complex regulatory requirements into clear deliverables - Strong organizational and problem-solving capabilities Qualifications - Bachelor’s degree or equivalent experience - Minimum 3+ years in business requirements analyst or similar role Preferred Tools - Zendesk, Microsoft Project, Monday.com, or similar tools - Microsoft Excel and PowerPoint What Success Looks Like - Requirements are clear, complete, and actionable - Projects are delivered on time with minimal rework - Regulatory requirements are accurately implemented - Teams remain aligned and informed throughout delivery

Imagine360 is seeking a Plan Analyst to join the team! This position constructs and implements new plan documents in the claims system. This position maintains a comprehensive understanding of the plan document(s) under their scope of responsibility. Position Location:100% remote Responsibilities include but are not limited to: - Plan building - Designs and implements system set up in accordance to plan document description. - Builds new groups and adjusts system per plan amendments in Claims system. - Documents applicable changes in related systems. - Determines benefits using ICD, CPT, HCP and Rev Codes in association with provider specialty, age, relationship, place of service and PPOs. - Updates accumulators for newly implemented groups. - Plan Document Language - Ensures plan language conforms to the group's intent and claims build is properly constructed according to document. - Interprets and explains plan document language and plan designs for various EBMS departments. - Customer Service - Receives and resolves internal inquiries regarding plan document language and design. - Provides timely and thorough follow up with, internal and external customers. - Appropriately escalates difficult issues up the chain of command. - Acts as a role model in demonstrating the core values in customer service delivery. - Trains and mentors new employees as assigned. - Quality Assurance - Attends and participates in committee meetings and training sessions. - Performs self-quality monitoring in order to develop and execute plans to meet established goals. - Provides ongoing feedback to help optimize quality performance. - Collaborates with staff and cross-departmentally to improve or streamline procedures. - Assists the Claim Department in performing plan design testing for new clients and renewing clients to assure quality output from the system. Experience/Education: - High school diploma or equivalent required - Bachelor's degree preferred - 3+ years of Claims Examiner and/or plan building experience required - Familiarity with VBA, Javelina, and/or GBAS system preferred Skills and Abilities: - Demonstrated organizational skills, problem-solving, analytical skills and detail oriented - Strong written and oral communication skills - Working knowledge of computers and software including but not limited to Microsoft Office products - Demonstrated ability to work independently, prioritize workloads, multi-task and manage priorities in order to meet deadlines. - Proficient 10-key and typing skills What can Imagine360 offer you? - Multiple Health plan options - Company paid employee premiums for disability and life insurance - Parental Leave Policy - 20 days PTO to start / 10 Paid Holidays - Tuition reimbursement - 401k Company contribution - Company paid Short & Long term Disability plus Life Insurance - Professional development initiatives / continuous learning opportunities - Opportunities to participate in and support the company's diversity and inclusion initiatives Want to see our latest job opportunities? Follow us on LinkedIn Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. Over the years, we've helped thousands of employers save billions on healthcare. Our breakthrough total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-focused solutions. Imagine360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **RECRUITMENT AGENCIES PLEASE NOTE: Imagine360 will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation**