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International technical and creative services provider to the global video games industry and beyond.
Business Development Manager
Location
Spain
Posted
88 days ago
Salary
0
Seniority
Senior
Job Description
Business Development Manager
Keywords Studios
• Act as a day-to-day contact for assigned clients, ensuring timely support and a positive experience • Coordinate and schedule client meetings, check-ins, and follow-ups • Collect and summarize client performance data, feedback, and usage trends • Track client inquiries and collaborate with internal teams (Implementation, Production, Sales, Marketing, Engineering) to resolve issues efficiently • Help maintain strong client relationships through consistent communication • Monitor key metrics (usage, satisfaction, engagement) to identify risks and opportunities • Support renewal processes with relevant data and documentation • Identify clients suitable for testimonials or case studies in collaboration with marketing • Assist onboarding and implementation teams to ensure smooth client transitions • Support identifying growth opportunities within existing accounts • Gather and share client feedback to improve products and services • Contribute to internal documentation and reporting for continuous improvement
Job Requirements
- Bachelor’s degree in Game Design, Business, Product Management, or a related field (MBA or equivalent experience is a plus).
- 3+ years of progressive experience in sales, project management, account management, or business development, preferably in a solutions-oriented environment.
- Familiarity with CRM software (e.g., Salesforce, HubSpot).
- Highly organized with strong attention to detail and follow-through.
- Experience with project management is a plus.
- Ability to build networks and develop relationships across different markets.
- Exceptional verbal and written communication and presentation skills.
- Proactive problem-solver with the ability to navigate ambiguity and manage high-pressure situations.
- Strong sense of accountability and dependability, with the ability to work both independently and as part of a team.
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