• Prepare high quality proposals to meet client objectives that draw on the portfolio of skills and services available within the Axolabs organization. • Represent Axolabs at industry conferences and scientific meetings. • Identify and target new business opportunities. • Effectively deliver customized presentations to prospective and existing clients that describe our value-added offerings. • Build and maintain strong and trusted business relationships. • Utilize the full suite of sales mechanisms to pitch capabilities and offerings to new or existing pharmaceutical and biotech clients. • Deliver and report against set business targets. • Ability to regularly travel within USA and Asia.

• Own and build the end-to-end enterprise risk management framework for MoonPay, including policies, procedures, controls, and risk governance structures. • Define and operationalise the company’s risk appetite framework, ensuring alignment with global regulatory expectations and best practices around safety and soundness. • Lead risk-related engagement with regulators and external stakeholders across jurisdictions, ensuring consistent and effective communication of MoonPay’s risk posture. • Design and implement risk systems, reporting, and monitoring across financial and non-financial risk areas. • Act as a senior partner to executive leadership (including Legal, Compliance, Security, and Finance) while maintaining strict independence of the risk function. • Build, scale, and lead a high-performing global risk team, including hiring, mentoring, and setting operating cadence.

• Own site-wide conversion rate, AOV, and revenue per session as your primary KPIs — with a direct line to how those numbers affect overall business profitability • Design, build, and manage A/B and multivariate testing programs across landing pages, PDPs, cart, checkout, and post-purchase flows • Own landing page strategy and execution: build dedicated landing pages for paid media campaigns, test offer positioning, hero layouts, social proof placement, and CTA structures • Develop and optimize the upsell/cross-sell architecture: in-cart offers, post-purchase one-click upsells, bundle builders, and subscription incentives to maximize AOV • Audit and improve the full checkout flow: reduce cart abandonment through UX improvements, trust signals, payment options, and shipping/offer threshold testing • Build and maintain a testing roadmap prioritized by expected revenue impact (ICE or similar framework), and report results with statistical rigor • Own the entire email and SMS program end-to-end: strategy, calendar, segmentation architecture, automation flows, deliverability, and revenue attribution • Manage and optimize a subscriber base of millions of active recipients — maintain deliverability, manage sender reputation across multiple sending domains, and run ongoing list hygiene programs • Build and optimize the full lifecycle automation stack in Klaviyo (or equivalent): welcome series, abandoned cart, browse abandonment, post-purchase education, winback, sunset, VIP/loyalty, replenishment, and cross-sell sequences • Own email segmentation strategy: build dynamic segments based on purchase behavior, engagement recency, product affinity, subscription status, and predicted LTV — no more batch-and-blast • Design and execute the promotional email calendar: plan campaign cadence, manage send frequency by segment, and A/B test subject lines, send times, creative, and offers at scale • Own deliverability monitoring and optimization: manage authentication (SPF, DKIM, DMARC), monitor blacklists and spam traps, run re-engagement and sunset flows, and maintain healthy sender scores • Drive measurable email revenue growth: set and hit monthly/quarterly email revenue targets, track attribution accurately, and report on revenue per recipient, click-to-conversion rate, and flow vs. campaign split • Manage SMS as a complementary channel: build opt-in acquisition flows, develop SMS automations that work alongside email triggers, and ensure compliance with TCPA and carrier requirements

• Own execution visibility across CRO initiatives — proactively surfacing stalled work, unclear ownership and ensuring CRO leadership has reliable, real-time insight into progress • Lead coordination for multiple CRO-level strategic initiatives, keeping deliverables, owners, dependencies, due dates, and status clear and current • Drive information architecture across initiatives — establishing shared standards for how work is tracked, communicated, and accessed • Drive follow-through from leadership meetings by capturing decisions, action items, and next steps, then tracking completion through to delivery • Collaborate with senior stakeholders across Sales, Revenue Strategy and Operations, Ecosystem, Enablement, Finance, and People to keep work moving and priorities aligned • Translate executive direction into actionable workstreams, quickly moving from "what" to "who does what by when" with just enough structure to maintain momentum • Surface risks early by identifying blockers, unclear ownership, competing priorities, and slippage, and driving resolution or escalating with clear recommendations • Maintain momentum through regular check-ins, concise status updates, and stakeholder touchpoints, adjusting plans as priorities shift • Own the operating cadence including tracking initiative progress, managing reporting timelines, coordinating submissions, and maintaining administrative hygiene so leadership has consistent, accurate status • Hold partners accountable without direct authority by following up diplomatically and persistently, and ensuring commitments do not fall through the cracks • Provide clear, audience-aware communication by distilling complex work into executive-ready summaries and execution-level guidance