• Responsible for technical administration, support, and enhancement of DotDigital connectors and data integrations. • Ensure data quality, consistency, and monitoring of data flows across systems. • Act as the main technical point of contact for integration issues, enhancements, and troubleshooting. • Monitor and maintain existing integrations between Dotdigital and Salesforce. • Support integrations with Magento/Adobe Commerce. • Proactively monitor data flows between Dotdigital, Salesforce, and Magento/Adobe Commerce. • Manage and adapt technical features such as the Preference Center. • Test and validate new integration enhancements before production deployment. • Serve as the technical expert for Dotdigital connectors and collaborate with business and technical teams.

Role Description The Ticketing & Tariff Supervisor is responsible for analyzing, identifying, and actioning all tickets with potential financial recovery for our global offices. The candidate will be responsible for identifying process gaps that cause service failures and financial loss for immediate correction. The Ticketing & Tariff Supervisor must be able to work within multiple global distribution systems and must be a subject matter expert in front and back-office tools and processes. This position is essential for the support of back-office Ticketing & Tariff Agents as well as Analyst for Ticketing and Tariff GBO in a high-volume environment. - Identifies, presents, and implements process improvements to improve overall cost savings and efficiencies regarding issuance of airline tickets, exchanges, refunds, and debit memos. - Daily review of operational opportunities for all global office agents via queues, inboxes, reports, and other provided resources. - Oversee and action the escalation request from the Global Back Office Team. - Coordinates with the Ticketing & Tariff Team to prepare reports to present management with status updates and ongoing development of business changes and/or gather data to validate needed changes. - Adapts to changing circumstances in the airline marketplace that may monetarily impact the ticket changes made by travel partners and/or direct guests. - Manages and procures schedule changes, ticketing, and reports. - Participates in special projects as assigned by Manager. - Act as a point of escalation for internal and external agents. - Responsible for scheduling and operational work distribution coverage. - Qualifies agents have current tools, process maps and understanding of work flow/processes. - Performs other duties as required. - Responsible for optimal coverage for the operation/platform, leading a small team of 5-20 agents based on operational demands. Qualifications - B.A. or B.S. degree preferred - A minimum of 5 years’ experience in the travel/airline industry required - Previous management/supervisor or training experience within the travel industry required - Clear understanding of airline tariffs and fare rules - Expert in global distribution systems and formats (Sabre, Amadeus) - Strong analytical and reporting skills - Proficient in Excel, Word, Outlook and Hyperion reports - Excellent writing and verbal communication skills - Strong customer service skills - Adaptable to changing business environment - Excellent time management - Must demonstrate high level of initiative, be self-motivated and disciplined Requirements - Physical Demands: Regularly required to sit, stand, write, review and type reports, compile data, and operate a PC. - Communicates, listens, compares variables, and assesses information. - Regularly moves about the office complex, and may climb, descend, lift, or move 10 pounds. - May be required to work long hours and/or non-business hours due to operational required support. Work Environment - Office location, and/or moving inside/outside the office. - A high noise level is possible if visiting shipboard or offsite locations. - Ability to work remotely: must have high internet speed and quiet environment to focus on the operation. - Available 24x7 as needed to deal with travel crisis and be flexible to office location based on the demands of emergency travel support.

Title: RN Utilization Review Coordinator Location: , Indiana 46544 United States Job Description: Work From Home The Utilization Review Coordinator performs admission screening for patients in a bed for medical necessity, and reviews for appropriateness of setting and utilization. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT - Schedule: Monday - Friday, 8am - 4:30pm - Perform concurrent reviews for appropriateness of utilization to optimize clinical and financial outcomes. - Communicate with physicians, patients, members of the Healthcare team, Coordinated Business Office staff, Denial Management staff, and third-party payors to justify the admission or continued stay. - Notify appropriate staff members of any admission, service, length of stay, lack of medical necessity criteria, as well as denials/appeals and issuing of letters to patients. - Provide Physician, Patient, Family, Staff and Student education. - Act as a resource person for the case management department regarding payer rules, regulations, policies and procedures, and utilization issues. - Perform admission necessity screening using criteria as established by the various federal, state and private sector programs. QUALIFICATIONS - Associate degree in nursing/patient care required - Bachelor's Degree in nursing/patient care preferred - Registered Nurse (RN - Indiana licensure) required - 3 years of nursing/patient care experience required - 2 years of Utilization or Case Management experience preferred TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: Utilization Review Coordinator $56971.20-$84749.60 INCENTIVE: Not Applicable EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.

• Serve as a key technical expert supporting SAP landscape administration within the Navy Maritime Maintenance Enterprise Solution (NMMES) program • Lead the management, optimization, and modernization of SAP environments hosted in AWS Cloud infrastructure • Ensure high system availability, performance, and security across mission-critical Navy maintenance and logistics systems • Collaborate with functional, development, cybersecurity, and infrastructure teams to enable scalable and resilient enterprise solutions • Support cloud transformation initiatives aligned with DoD and Navy digital modernization strategies • Administer and maintain SAP systems (ECC, S/4HANA, BW, Solution Manager) including installation, configuration, patching, and upgrades • Manage SAP environments in AWS, including provisioning, monitoring, performance tuning, and system refreshes • Perform system copies, client copies, transport management, and kernel upgrades across landscapes • Monitor system health and performance using SAP and AWS-native tools; proactively resolve issues to minimize downtime • Implement and maintain backup, recovery, and disaster recovery strategies in cloud-hosted environments • Ensure compliance with DoD cybersecurity requirements (e.g., STIGs, RMF) and support Authority to Operate (ATO) activities • Collaborate with infrastructure and DevOps teams to automate deployments and improve system reliability • Support incident response, root cause analysis, and continuous improvement initiatives