• Be a strategic partner in delivering on-time and quality translations to IQVIA clients • Carefully adhere to provided material and instructions to meet the requirements of the clients • Research industry-specific terminology to properly reflect the meaning and tone of the source content • Cross-reference specialized glossaries and translation tools to check the quality of the translation • Quality Check translation jobs before delivery for grammar, spelling and punctuation accuracy • Work with the IQVIA™ Translation Services team to identify gaps in instructions or any external issue that may affect the commitment to the client. • Flag project-specific queries in a timely manner • Be the point of contact for IQVIA™ Translation Services to assist with quality and on-time delivery investigations related to feedback. • Maintain close communication with Project Management and Vendor Management teams with regards to own capacity

Role Description The Duty Drawback Manager is responsible for overseeing the processing of duty drawback claims, analyzing import and export data, preparing and submitting claims, and providing detailed updates to clients, while adhering to complex customs and government regulations and improving overall team performance. This position is remote for a Utah based service company. - Supervise, review, and guide other Drawback team members - Handle the highest-complexity clients and technical scenarios - Ensure accuracy and compliance across team output - Oversee validations, audits, and missing data reviews - Create and maintain drawback processes and company SOPs - Train and develop specialists in company processes and systems - Build solid relationships with internal and external partners - Identify process improvement methods to support team performance - Resolve common technical and compliance challenges independently - Stay current on CBP and government regulation changes - Support scoping/onboarding of new clients - Serve as a subject-matter resource for drawback fundamentals Qualifications - 5+ years of experience with import entry and customs brokerage process - LCB required - In-depth experience of duty drawback regulations and claims processing - Strong understanding of HTS, Valuation, COO, FTA, etc. - Excellent communication and relationship building skills - Experience leading and mentoring a team - Strong data analytics and attention to detail - Ability to independently prioritize workload and manage deadlines - Proficiency in Microsoft Excel and/or other data analytic tools - Bachelor's degree preferred

• Define and execute a 'US-Based but Global-Compliant' strategy. • Provide Master Dossiers to local distributors and agents. • Serve as the primary advocate and 'Subject Matter Expert' (SME) with the FDA, USDA, EFSA, UK FSA, and MARA. • Directly oversee and support the day-to-day preparation of technical dossiers. • Manage and protect the global patent portfolio. • Collaborate directly with Technical Directors to ensure R&D study protocols meet global regulatory standards.

• Lead and execute regulatory strategy for certified SaMD and digital therapeutics • Prepare, submit, and maintain documentation required for CE marking, FDA clearance, and global regulatory approvals • Collaborate cross-functionally with product development, clinical, and quality teams • Monitor evolving global regulations for digital health and provide strategic guidance • Establish and oversee post-market surveillance activities