Trade Compliance Recruiting Solutions

Role Description The Compliance & Consulting Manager is responsible for leading the U.S. Compliance and Consulting practice for a key client by driving growth and efficiency through tools, automation, and process improvement while ensuring compliance with import rules and regulations. This is a remote position based in the United States for candidates from certain states. - Monitor regulatory changes and update department policies and business processes - Partner with senior management on new business opportunities and regulatory impact - Identify customer opportunities across valuation, classification, FTAs, duty drawback, and audits - Drive continuous improvement initiatives partnering with IT to automate department processes - Deliver client seminars, workshops, and presentations on customs and trade issues - Analyze data and create detailed reports and documentation - Develop account setup procedures with Operations to ensure compliance with CBP regulations - Manage complex consulting engagements to deliver customer satisfaction - Establish customer service policies to ensure consistency and quality - Lead and develop the Compliance and Consulting team building best in class practices Qualifications - Licensed US Customs Broker (LCB) required; CCS or CES a plus - Bachelor's degree required - 10+ years of progressive experience in compliance and consulting roles - Strong technical knowledge of Harmonized Tariff Schedules, Explanatory Notes, and rules of origin - Advanced proficiency in Microsoft Excel, PowerPoint, and Access with data manipulation skills - Proven ability to sell, deliver, and lead consulting engagements - Demonstrated team leadership and ability to manage all aspects of 10+ employees - Strong leadership, communication, and decision-making skills - Ability to travel to Auburn Hills, Michigan on a monthly basis

Role Description The Post Entry Specialist is responsible for managing post-entry activities and filing amendments to CBP on behalf of importers, ensuring compliance and oversight after entry summary submission. This is a remote position based in the United States for candidates in certain states. - Prepare & submit Post Summary Corrections (PSCs) and protests to CBP within the required timelines - Maintain a professional relationship with U.S. Customs - Prepare letters, reports, and supporting documentation for CBP submissions including unreleased entries and cancellations - Update CBP entries and verify accuracy prior to filing - Manage Post Entry Services for U.S. Operations - Oversee reconciliation project - Provide customer support by addressing inquiries and resolving issues promptly Qualifications - CCS (Certified Customs Specialist) a plus - High school diploma or equivalent required - 3+ years of industry-related experience preferred in post entry audit, corrections, protests, CF28/29 - Understanding of U.S. Import Entry process and CBP requirements - Ability to troubleshoot customs-related issues - Intermediate proficiency in MS Office (Excel, Word, Outlook, Teams) - Strong verbal and written communication skills - Excellent organizational and time management skills - Meticulous attention to detail in ensuring accuracy and decision-making

Role Description The Customs Broker Advisor is the licensed compliance authority responsible for designing and overseeing customs brokerage compliance within a high-growth, technology-driven e-commerce environment. This role ensures automated, scalable operations meet all CBP and PGA requirements while representing the company’s compliance position to regulators and partners. This is an in-office position based in St. George, Utah and can be remote for candidates in certain states. Relocation assistance is available. - Establish and maintain compliance processes for all customs/import activities - Work directly with CBP officials and PGA representatives to create trusted partnerships - Provide oversight and guidance for HTS classifications, duty calculations, CBP/PGA filings - Translate regulatory requirements into automated technology systems that work in practice - Build scalable compliance frameworks ensuring accuracy, consistency, and audit readiness - Identify and mitigate compliance risks while representing the organization in CBP initiatives and regulatory engagements - Stay current on regulatory changes, inform partners and adapt current processes as needed - Make sound judgement interpreting regulations for evolving business and technology models Qualifications - License Customs Broker required - 5+ years’ experience in customs brokerage, e-commerce or high-volume operations a plus - Experience obtaining and maintaining corporate brokerage license - Strong working knowledge of CBP regulations (HTS, COO, valuation) and PGA requirements - Experience managing PGA permits, certifications, filings, and compliance procedures - Demonstrated experience establishing or improving compliant customs processes - Comfortable working in a fast paced, technology driven environment with automated workflows - Strategic thinker, proactive problem solver with excellent communication skills

Role Description The Duty Drawback Manager is responsible for overseeing the processing of duty drawback claims, analyzing import and export data, preparing and submitting claims, and providing detailed updates to clients, while adhering to complex customs and government regulations and improving overall team performance. This position is remote for a Utah based service company. - Supervise, review, and guide other Drawback team members - Handle the highest-complexity clients and technical scenarios - Ensure accuracy and compliance across team output - Oversee validations, audits, and missing data reviews - Create and maintain drawback processes and company SOPs - Train and develop specialists in company processes and systems - Build solid relationships with internal and external partners - Identify process improvement methods to support team performance - Resolve common technical and compliance challenges independently - Stay current on CBP and government regulation changes - Support scoping/onboarding of new clients - Serve as a subject-matter resource for drawback fundamentals Qualifications - 5+ years of experience with import entry and customs brokerage process - LCB required - In-depth experience of duty drawback regulations and claims processing - Strong understanding of HTS, Valuation, COO, FTA, etc. - Excellent communication and relationship building skills - Experience leading and mentoring a team - Strong data analytics and attention to detail - Ability to independently prioritize workload and manage deadlines - Proficiency in Microsoft Excel and/or other data analytic tools - Bachelor's degree preferred

Role Description The Duty Drawback Specialist assists with processing duty drawback claims, analyzing import and export data, preparing and submitting drawback claims. This position is remote for a Utah based service company. - Perform import and export data entry in accordance with procedures - Prepare and submit drawback claims with thoroughness and accuracy - Maintain documentation records in accordance with regulations and company SOPs - Support lower-complexity clients and claims - Apply basic proof of export and claim validation rules - Navigate all required drawback systems and programs - Progressively build independence toward filing lower- to mid-complexity claims - Build solid relationships with internal and external partners - Support the duty drawback team as needed Qualifications - 2-3 years of experience with import entry and customs brokerage process - Solid understanding of supply chain, import, and export processes - Knowledge of duty drawback regulations with some processing experience a plus - Ability to work independently and thrive in a fast-paced collaborative environment - Excellent communication and relationship building skills - Strong data analytics and attention to detail - Adaptable self-starter comfortable with ambiguity - Proficiency in Microsoft Excel and/or other data analytic tools - Bachelor's degree preferred

Role Description The Duty Drawback Specialist is responsible for end-to-end tasks associated with processing duty drawback claims, including: - Analyzing import and export data - Preparing and submitting drawback claims - Providing detailed updates to clients This position is remote for a Utah based service company. Qualifications - 3-5 years of experience with import entry and customs brokerage process - Solid understanding of supply chain, import, and export processes - In depth experience of duty drawback regulations and claims processing - Operational knowledge of HTS, Valuation, COO, FTA, etc. - Excellent communication and relationship building skills - Strong data analytics and attention to detail - Ability to independently prioritize workload and manage deadlines - Proficiency in Microsoft Excel and/or other data analytic tools - Bachelor's degree preferred - LCB or CCS preferred Requirements - Manage assigned clients and drawback claims from start to finish - Handle moderate to higher-complexity drawback programs - Compile and analyze import and export data from a variety of sources with accuracy - Identify data discrepancies or documentation issues before escalating - Maintain documentation records in accordance with regulations and company SOPs - Build solid relationships with internal and external partners - Provide informal coaching and review support to Duty Drawback Specialist - Resolve common technical and compliance challenges independently - Support scoping/onboarding of new clients - Serve as a subject-matter resource for drawback fundamentals