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Phorest Software logo
Phorest Software

Phorest is your all-in-one solution to managing and growing your business. #TogetherWeGrow

Senior Manager, Payments & Risk Operations – Global

RiskRiskFull TimeRemoteSeniorTeam 201-500Since 2003H1B No SponsorCompany SiteLinkedIn

Location

Ireland

Posted

80 days ago

Salary

0

Seniority

Senior

Bachelor Degree10 yrs expEnglish

Job Description

Senior Manager, Payments & Risk Operations – Global

Phorest Software

• Define and evolve the global Payments & Risk Operations strategy and operating model • Partner with Product and Commercial teams to support rollout of PhorestPay features across regions • Lead payments partner strategy, governance, and performance management • Improve onboarding, support, and risk processes through automation and optimisation • Use data and insights to drive operational decisions and performance improvements • Establish strong incident management and risk mitigation frameworks • Enable and influence regional teams to deliver consistent, high-quality payments experiences • Lead and develop a team of payments specialists

Job Requirements

  • 10+ years in payments, fintech, risk, or global operations, including people leadership experience.
  • Deep expertise in payments processing, merchant acquiring, payouts, fraud/chargebacks, and compliance across multiple regions.
  • Proven ability to design and scale global operating models, processes, and automation.
  • Strong understanding of payments partners (e.g., Stripe) and the commercial, technical, and operational dynamics of PSP ecosystems.
  • Highly data-driven with strong analytical and KPI design skills, experienced in using insights to drive decisions and outcomes.
  • Solid financial acumen, including cost of acceptance, loss forecasting, and revenue/retention impact of payments.
  • Strategic, systems-level thinker with strong executive presence—able to set long-term direction, build scalable frameworks, and influence senior leaders without authority, and make balanced, values-led decisions that align risk, customer experience, and commercial outcomes.
  • Experienced leader of specialists who builds capability, develops future leaders, and drives high performance through clear expectations, coaching, and continuous improvement.
  • Exceptional collaborator who aligns and uplifts regional teams through influence, strong relationships, and open, values-led communication.

Benefits

  • Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.
  • As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.
  • We help you travel by providing a bike to work scheme as well as tax saver transport tickets.
  • We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.
  • We care for your family and provide Enhanced Maternity and Paternity Benefits.
  • We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning.
  • Moving house? Phorest employees get 3 moving days.

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