• Proactively builds and maintains deep knowledge and expertise of Diligent’s products, solutions, strategy and business priorities. • Responsible for prospecting new and existing business within the designated vertical / territory for larger, complex accounts with longer sales cycles. • Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform. • Leverages unique, strategic, industry-focused business insights and opportunities to create long-term, competitive advantage for the customer. • Expands strategic customer relationships to drive larger impact for the customer to promote growth into other areas of the organization. • Proactively gathers feedback on additional needs, products, and features from customers, collaborating with product management and product marketing to drive change on behalf of the customer. • Develops strategic business/account plans for customers that drive business outcomes to generate new business and upsells. Leads and coordinates a cross functional team on plan execution and drives accountability to execute and deliver on account plans. • Effectively manage the end-to-end sales cycle from opportunity to deal close using the Diligent approved sales methodology. • Effectively utilize sales tools to prospect new leads, schedule initial meetings, increase win rates and generate bookings. • Accurately maintain SFDC records, forecast and report out on projected bookings, deals closed etc. on a regular basis. • Demonstrates deep expertise and understanding of the competitor landscape externally, including customers’ business strategy and the direction of the industry.

• collaborate with a diverse global team • harness engineering excellence to co-create meaningful solutions • contribute to new possibilities and drive innovation for a better future

• represent the voice of the customer at a global level • help Fortune 500 enterprises use the value in their data • innovate intelligently and reach outcomes that matter for business and society

• Engage with Healthcare Professionals (HCPs) • Build trusted relationships through a hybrid engagement model—combining face-to-face visits with digital channels—to deliver impactful, tailored solutions • Drive Strategic Territory Planning • Analyze data to identify opportunities, prioritize actions, and align with cross-functional teams to maximize territory performance • Deliver Consultative Value • Go beyond product promotion—listen actively, understand HCP needs, and co-create solutions that improve patient outcomes • Collaborate Cross-Functionally • Partner with medical, marketing, and access teams to ensure seamless execution and consistent value delivery • Upskill & Innovate • Stay ahead of industry trends by leveraging Ai and digital tools, omnichannel strategies, and continuous learning opportunities