• Maintain and update CAQH ProView profiles for all providers • Complete initial and re-credentialing applications with Medicare, Medicaid, and commercial payers • Track enrollment status, follow up with payers, and ensure timely approvals • Maintain credentialing files, audit documentation, and compliance reports • Collaborate with operations and billing teams to support reimbursement and network participation • Monitor expiration dates and manage re-credentialing processes • Act as a liaison between providers, payers, and internal teams to resolve credentialing issues

• Issue referrals to local providers to ensure clients are evaluated within five (5) business days • Educate referral contacts, providers, and facilities about procedures for management initiated referrals • Ensure that treatment providers complete all the necessary paperwork • Act as a clinical consultant to providers to ensure that clients are referred to the most appropriate level of care and/or services • Complete follow-up with clients, treatment providers, and referral contacts through completion of services • Communicate verbally and/or in writing with referral contacts regarding clients’ compliance with treatment, discharge planning, and aftercare services • Provide clients with supportive counseling, when necessary • Follow all guidelines and requirements as indicated by the employer or federal guidelines • Document all referral and clinical information in our database • Act as a liaison between clients and their benefit plan to ensure access for recommended treatment • Other duties as assigned

• Responsible for primary clinical support in assisting sales representatives to develop new sales opportunities. • Provide technical expertise, product demonstrations, patient care, installation and maintenance of company products. • Develop and maintain relationships with physicians and staff at assigned clinical sites. • Provide case support, including Operating Room/Procedure support. • Work with sales, marketing, and R & D personnel to communicate product information.

• Record from your own home studio • Provide 24 hour turn around on projects • Be able to record pickup lines as requested by clients • Master tracks prior to delivery