• Serves as the day-to-day point of contact for Dynamics CRM end-user questions and issue escalation • Collaborates with product owners and IT development teams to customize Dynamics 365 CRM workflows • Develops, executes, and maintains user training programs and documentation for Microsoft Dynamics 365 CRM • Collaborates with sales, underwriting, claims, and marketing teams to set up, optimize, and maintain user-specific views and dashboards • Integrates and develops Power BI reports to enhance business intelligence and support decision-making • Continuously gathers user feedback and leads process enhancement discussions • Partners with IT and Data teams on roadmap and execution to ensure data integrity • Administers CRM user setup and onboarding

• Own full-cycle sales responsibility for DeepHealth’s population health AI portfolio within the assigned territory. • Develop and execute a territory business plan that aligns AI use-cases (breast, lung, brain, prostate, thyroid) with target accounts, screening programs, and enterprise imaging strategies. • Prospect, qualify, and advance opportunities with hospitals, IDNs, academic centers, and large imaging groups. • Build and maintain strong relationships with executive and clinical stakeholders, including CIO/CTO, CMIO, Chief of Radiology, service-line leaders (oncology, pulmonology, neurology, urology), and population health leaders. • Collaborate closely with product specialists, clinical experts, and implementation teams to design compelling value proposals and solution configurations. • Lead commercial strategy for converting legacy on-prem/perpetual and single-modality solutions into cloud-based, exam- or subscription-based population health AI contracts. • Develop and present business cases, ROI analyses, and value-based proposals tailored to each account’s clinical, operational, and financial objectives. • Own pipeline management and forecasting for the territory, using CRM tools to ensure accuracy and visibility. • Respond to and coordinate RFPs, legal and InfoSec reviews, and contracting with support from internal stakeholders. • Partner with Customer Success to ensure smooth implementations and identify expansion and upsell opportunities. • Serve as the voice of the customer back to Product, Marketing, and Leadership to inform roadmap and go-to-market plans.

• Contact potential customers via phone, email, and social media to promote our subscription service and increase sales. • Build strong relationships with existing customers and ensure that they remain loyal to the company. • Use persuasive sales techniques to educate customers about the benefits of subscribing and to overcome objections. • Manage and update customer records and sales data in our CRM system. • Provide excellent customer service and support to ensure customer satisfaction and loyalty. • Meet targets and performance metrics set by the clients.

• Consistently meet and exceed assigned revenue targets and quotas, operating with a performance-driven, results-first mindset. • Own the sales cycle: discovery and qualification, introduction calls, technical demos, proposals, negotiations, and closing procedures. • Capable of running high-quality technical and tailored product demos of all RebelMouse products that connect our CMS, performance, and SEO capabilities and services to real business outcomes. • Build and take full accountability for pipeline creation through targeted outbound prospecting aligned with ICPs and assigned segments. • Actively prospect within your own B2B network (media, digital, SaaS, content, enterprise marketing, publishers, brands, agencies, etc.). • Partner with the Account Development Representative (ADR) and Marketing teams to convert inbound and qualified leads into pipeline and revenue. • Partner with the Implementation, Customer Success, Internal Agency, and Technology teams to ensure accurate deal scoping and a fast, seamless implementation aligned with customer expectations. • Sell to multiple stakeholders (CMOs, digital, CTOs, engineering, SEO, product, procurement, revenue leaders, editorial leaders, etc.).