At Wipfli, people count. At Wipfli, our people are core to everything we do-the catalyst behind our ability to create exceptional impact and extraordinary results. We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path. People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity. Job Summary Under the direction of a Manager, the Specialist II provides quality technology support to firm clients with a high degree of customer satisfaction, technical expertise, and timeliness, in accordance with department policies and procedures. Essential Responsibilities: - Provides excellent customer service support to firm clients for Wipfli supported hardware and software issues of low to moderate complexity. - Resolves issues in accordance with Service Desk Procedures. - Develops and maintains general knowledge of major client systems including support policies and procedures. - Assists other specialists or support staff through system knowledge transfer and training. - Researches and responds to escalated issues and escalate further as required. Required Qualifications: - High School Diploma or an equivalent combination of education and experience. - Two+ years of Helpdesk experience - Requires a strong customer service background - Prior computer system experience including Windows Operating System and knowledge of Microsoft Office products - Hardware maintenance and repair skills - Demonstrated skill in providing support for hardware and software in a MS environment - Demonstrated good problem-solving skills Preferred Qualifications: - Associates Degree in Information Technology - Prior working experience in a managed services environment or in support of multiple technical disciplines - Microsoft 365 experience - Technical proficiency in relevant operating systems and applications - Ability work shift hours of 9:00am-6pm or 10:00am-7pm CT Damian Kauffman, from our recruiting team, will be guiding you through this process. Visit his LinkedIn page to connect! #LI-Hybrid Additional Details: Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identify, veteran status, disability, or any other characteristics protected by federal, state, or local laws. Wipfli is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or participate in our recruiting process, please send us an email at hr@wipfli.com Wipfli values fair, transparent, and competitive compensation, considering each candidate's unique skills and experiences. The estimated base pay range for this role is $23 to $30/hr, with offers typically not made at the maximum, allowing for future compensation increases. The actual hourly rate at the time of offer depends on business related factors like location, skills, experience, training/education, licensure, certifications, business needs, current associate pay, and relevant employment laws. Individuals may be eligible for an annual discretionary bonus, subject to participation rules and based on a variety of factors including, but not limited to, individual and Firm performance. Wipfli cares about our associates and offers a variety of benefits to support their well-being. Highlights include 8 health plan options (both HMO & PPO plans), dental and vision coverage, opportunity to enroll in HSA with potential Firm contribution and an Employee Assistance Program. Other benefits include firm-sponsored basic life and short and long-term disability coverage, a 401(k) savings plan & profit share as well as Firm matching contribution, well-being incentive, education & certification assistance, flexible time off, family care leave, parental leave, family formation benefits, cell phone reimbursement, and travel rewards. Voluntary benefit offerings include critical illness & accident insurance, hospital indemnity insurance, legal, long-term care, pet insurance, ID theft protection, and supplemental life/AD&D. Eligibility for all benefits programs is dependent on annual hours expectation, position status/level and location. Wipfli offers flexibility for many positions to be performed remotely; please discuss your work preferences with your recruiter during the interview process. "Wipfli" is the brand name under which Wipfli LLP and Wipfli Advisory LLC and its respective subsidiary entities provide professional services. Wipfli LLP and Wipfli Advisory LLC (and its respective subsidiary entities) practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. Wipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. Wipfli Advisory LLC and its subsidiary entities are not licensed CPA firms.

At Wipfli, people count. At Wipfli, our people are core to everything we do-the catalyst behind our ability to create exceptional impact and extraordinary results. We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path. People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity. Job Summary Under the direction of a Manager, the Specialist II provides quality technology support to firm clients with a high degree of customer satisfaction, technical expertise, and timeliness, in accordance with department policies and procedures. Essential Responsibilities: - Provides excellent customer service support to firm clients for Wipfli supported hardware and software issues of low to moderate complexity. - Resolves issues in accordance with Service Desk Procedures. - Develops and maintains general knowledge of major client systems including support policies and procedures. - Assists other specialists or support staff through system knowledge transfer and training. - Researches and responds to escalated issues and escalate further as required. Required Qualifications: - High School Diploma or an equivalent combination of education and experience. - Two+ years of Helpdesk experience - Requires a strong customer service background - Prior computer system experience including Windows Operating System and knowledge of Microsoft Office products - Hardware maintenance and repair skills - Demonstrated skill in providing support for hardware and software in a MS environment - Demonstrated good problem-solving skills Preferred Qualifications: - Associates Degree in Information Technology - Prior working experience in a managed services environment or in support of multiple technical disciplines - Microsoft 365 experience - Technical proficiency in relevant operating systems and applications - Ability work shift hours of 9:00am-6pm or 10:00am-7pm CT Damian Kauffman, from our recruiting team, will be guiding you through this process. Visit his LinkedIn page to connect! #LI-Hybrid Additional Details: Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identify, veteran status, disability, or any other characteristics protected by federal, state, or local laws. Wipfli is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or participate in our recruiting process, please send us an email at hr@wipfli.com Wipfli cares about our associates and offers a variety of benefits to support their well-being. Highlights include 8 health plan options (both HMO & PPO plans), dental and vision coverage, opportunity to enroll in HSA with potential Firm contribution and an Employee Assistance Program. Other benefits include firm-sponsored basic life and short and long-term disability coverage, a 401(k) savings plan & profit share as well as Firm matching contribution, well-being incentive, education & certification assistance, flexible time off, family care leave, parental leave, family formation benefits, cell phone reimbursement, and travel rewards. Voluntary benefit offerings include critical illness & accident insurance, hospital indemnity insurance, legal, long-term care, pet insurance, ID theft protection, and supplemental life/AD&D. Eligibility for all benefits programs is dependent on annual hours expectation, position status/level and location. Wipfli offers flexibility for many positions to be performed remotely; please discuss your work preferences with your recruiter during the interview process. "Wipfli" is the brand name under which Wipfli LLP and Wipfli Advisory LLC and its respective subsidiary entities provide professional services. Wipfli LLP and Wipfli Advisory LLC (and its respective subsidiary entities) practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. Wipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. Wipfli Advisory LLC and its subsidiary entities are not licensed CPA firms.

• Liderar a estratégia e a operação de gateways, adquirentes e bancos. • Maximizar a conversão de pagamentos e otimizar custos operacionais. • Garantir uma experiência de cobrança fluida e segura para o cliente final. • Apoiar a escalabilidade da operação.

60 Decibels is a tech-powered impact measurement company that makes it easy to listen to the people who matter most. We've been in business as an independent entity since early 2019, when we spun out of the global Impact Investor Acumen. We believe that the best way to understand social impact is by talking to the people experiencing that impact. It sounds obvious when you say it, but that is not the typical practice for many impact investors, corporations and foundations working to create social change. We collect social impact data directly from beneficiaries (customers / employees / suppliers) using our network of 1000+ trained research assistants in 75+ countries. We do it quickly and without the fuss typically associated with measuring social impact. Our research assistants speak directly to customers to understand their lived experience; and our team turns all this data into benchmarked social performance reports, with accompanying insights, to help our clients demonstrate and improve social performance. By making impact measurement simple, scalable, and comparable, we not only enable organizations to improve their products and services; we also help transform what it means to credibly measure impact, ensuring that the voices of those who matter most are always part of the story. About the role: This is a 10-week minimum summer internship designed for experienced professionals who want to apply their skills at the cutting edge of social impact measurement. The role sits within our Services Team and combines client management, research strategy, data analysis and insight delivery. You will work directly with some of the world’s most exciting impact-driven organizations and have real autonomy in shaping how we deliver value. This role can be based remotely, although in-person candidates are preferred, subject to the candidate having the necessary work authorization. We have offices in New York, London, Bengaluru, and Nairobi. Specifically, the Summer Intern (Senior Associate) will: - Oversee end-to-end project execution, keeping a close eye on quality, timeline and alignment with client needs. - Contribute to final deliverables by shaping insights, adding context, and ensuring recommendations speak to what matters most for each client. - Use AI tools (such as Claude, ChatGPT and other emerging platforms) confidently and creatively to accelerate research workflows, improve data analysis, and enhance the quality of deliverables. - Contribute to the growth of 60dB by finding creative new ways to present our findings, and identifying new survey methods and business development opportunities. - Understand client learning goals, tailoring projects to deliver on their priorities, and thinking outside the box on how 60dB can add value and grow their impact. - Design surveys and research approaches to meet client needs, and present analysis and data in a way that helps clients take action and make better decisions. About You: First and foremost, you bring compassion and dedication to this work because it matters to you. You have an excellent eye for detail, thrive in an environment where you are juggling multiple things at once, and take personal accountability seriously: i.e. when you say you’re going to do something, you do it. We also expect that most candidates will have had the following experiences / attributes. If your experience set differs, but you think you’re the right person for the role, say that in your application. - A graduate degree, or current progress toward one, in business, international development, public policy, or a related field (for example an MBA, MPA, MPP, or MA) is strongly preferred. - A natural affinity towards data, and a high level of proficiency with analysis. - Fluency and confidence using AI tools (e.g. Claude, ChatGPT, Copilot, Gemini) to support research, analysis, writing and workflow automation. You don’t need to be an engineer, but you should be an enthusiastic and resourceful user of AI in your daily work. - An orientation towards, and passion for, ‘client-delight’: you are always asking yourself ‘what can we do to improve our customer/client experience?’. - Excellent PowerPoint and Excel skills. High levels of comfort with new technology and software. - Superb communication skills, both verbal and written. - Great core skills of problem solving, teamwork and project management. And great soft skills, plus the understanding that they’re not really “soft” at all. - Comfort in a fast-paced, entrepreneurial environment; awesome ability to prioritize and manage multiple workstreams; general interest in and orientation towards technology. Interested in applying? Deadline: Candidates are encouraged to apply early, as applications will be reviewed on a rolling basis. Duration: Minimum 10 weeks, with the possibility to extend pending performance and business needs. Location: This role can be based remotely, although in-person candidates are preferred, subject to the candidate having the necessary work authorization. We have offices in New York, London, Bengaluru, and Nairobi. Compensation: This opportunity qualifies for university-sponsored stipends or other forms of institutional funding. Candidates are encouraged to check eligibility with their university. About our team and our culture: we are a fun and hardworking global team that is full of smart, mission-driven folks who combine an entrepreneurial spirit with a commitment to make a positive change in the world. We consistently hear from our clients that the best thing about 60 Decibels is the people. To get a feel for our slightly nerdy, not-take-ourselves-too-seriously vibe, check out our monthly newsletter, The Volume. Extra Perks: Please note these benefits are only offered to full time employees. We have an unlimited leave policy and a monthly recharge day, on the first Friday of each month. We are a globally distributed team and you’ll get the chance to work with colleagues from around the world. Want to get to know us a little better? > Sign up to receive The Volume, our monthly collection of things worth reading. > Visit our website at 60decibels.com. > Read about our team values here. Please note that your responses to the questionnaire really helps us get to know you more and we prioritize candidates that complete the application questionnaire.