At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! Are you a strategic thinker who thrives at the intersection of business and technology? Do you bring both deep consulting acumen and hands-on solution design experience in Finance, Sales Performance Management, or Workforce Planning? Join us as a Principal Solution Architect and lead transformative planning engagements across in AMER. This is not a typical implementation role, it’s a consulting-led position where you will shape strategy, influence executives, solve complex business challenges, and deliver enterprise planning solutions that drive measurable business value. You will support Anaplan commercial and product activities illustrating expertise in Anaplan Applications and Platform working directly with AE’s, Pre-sales, Professional Services sales and product leads. Your Impact - Advise and Lead: Partner with senior business and IT leaders to define planning strategies and deliver high-impact transformation initiatives. - Design and Deliver: Architect scalable, flexible, and high-performing Anaplan solutions aligned to each customer’s vision and goals. - Solve Complex Problems: Apply critical thinking and creative problem-solving to uncover root causes, challenge assumptions, and design innovative planning approaches. - Consult with Confidence: Translate intricate business challenges into actionable roadmaps — balancing technical precision with commercial understanding. - Influence Outcomes: Act as a trusted advisor guiding customers on best practices, governance, and long-term planning maturity. - Collaborate and Enable: Work closely with cross-functional Anaplan teams and customers to ensure adoption, value realization, and success. - Support Innovation: Serve as an expert in Anaplan Applications and customer Platform solutions supporting both sales and product life cycles. - Support Growth: Contribute to pre-sales solutioning, client workshops, and thought leadership initiatives across the region. Your Qualifications - Proven experience implementing Enterprise Performance Management (EPM) or enterprise planning solutions (preferably Anaplan, SAP BPC, TM1, Jedox, etc.). - Strong consulting background with the ability to advise, influence, and build trusted relationships with senior stakeholders. - Demonstrated problem-solving excellence — capable of diagnosing complex business and operational challenges and crafting innovative, pragmatic solutions. - Experience and acumen leading supporting sales pursuits, scoping, estimating, and SOW. - Desire to go deep on product and Applications to bring-to-life focused customer solutions. - Expertise in one or more domains: Finance, and Workforce Planning. - Strategic thinker with exceptional analytical, modelling, and communication skills. - Collaborative, proactive, and comfortable operating in fast-changing, high-value environments. #LI-REMOTE Base Salary Range: $171,000—$232,000 USD Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.  Fraud Recruitment Disclaimer  It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.   Anaplan does not:  - Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.   - Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.  All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! Are you a strategic thinker who thrives at the intersection of business and technology? Do you bring both deep consulting acumen and hands-on solution design experience in Finance, Sales Performance Management, or Workforce Planning? Join us as a Principal Solution Architect and lead transformative planning engagements across in AMER. This is not a typical implementation role, it’s a consulting-led position where you will shape strategy, influence executives, solve complex business challenges, and deliver enterprise planning solutions that drive measurable business value. You will support Anaplan commercial and product activities illustrating expertise in Anaplan Applications and Platform working directly with AE’s, Pre-sales, Professional Services sales and product leads. Your Impact - Advise and Lead: Partner with senior business and IT leaders to define planning strategies and deliver high-impact transformation initiatives. - Design and Deliver: Architect scalable, flexible, and high-performing Anaplan solutions aligned to each customer’s vision and goals. - Solve Complex Problems: Apply critical thinking and creative problem-solving to uncover root causes, challenge assumptions, and design innovative planning approaches. - Consult with Confidence: Translate intricate business challenges into actionable roadmaps — balancing technical precision with commercial understanding. - Influence Outcomes: Act as a trusted advisor guiding customers on best practices, governance, and long-term planning maturity. - Collaborate and Enable: Work closely with cross-functional Anaplan teams and customers to ensure adoption, value realization, and success. - Support Innovation: Serve as an expert in Anaplan Applications and customer Platform solutions supporting both sales and product life cycles. - Support Growth: Contribute to pre-sales solutioning, client workshops, and thought leadership initiatives across the region. Your Qualifications - Proven experience implementing Enterprise Performance Management (EPM) or enterprise planning solutions (preferably Anaplan, SAP BPC, TM1, Jedox, etc.). - Strong consulting background with the ability to advise, influence, and build trusted relationships with senior stakeholders. - Demonstrated problem-solving excellence — capable of diagnosing complex business and operational challenges and crafting innovative, pragmatic solutions. - Experience and acumen leading supporting sales pursuits, scoping, estimating, and SOW. - Desire to go deep on product and Applications to bring-to-life focused customer solutions. - Expertise in one or more domains: Finance, and Workforce Planning. - Strategic thinker with exceptional analytical, modelling, and communication skills. - Collaborative, proactive, and comfortable operating in fast-changing, high-value environments. #LI-REMOTE Base Salary Range: $171,000—$232,000 USD Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.  Fraud Recruitment Disclaimer  It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.   Anaplan does not:  - Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.   - Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.  All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.

• Design and implement connectivity solutions and/or best practice laboratory solutions for customers and business partners using Data Innovations software • Provide advanced level support and guidance from pre-implementation through post-live support to ensure maximum benefit from the company’s software solutions • Provide customers and Business Partners with appropriate training and education on the company’s product and solutions • Develop and maintain an advanced level knowledge of the use and functionality of the company’s software products, its associated modules, and the laboratory industry • Maintain strong professional relationships with strategic customers, business partners and industry colleagues through regular meetings and interactions • Successfully execute project plans through their completion for assigned service implementations • Manage and accurately track time spent on assigned projects and tasks, and meet utilization goals established for the position • Act as and provide escalation support for the company’s customer support and sales teams • Ensure customer concerns are proactively communicated to management and team members as appropriate • Document and deliver project status updates to all necessary individuals responsible for the service activity • Work collaboratively with other departments within the company to ensure the company’s operational readiness for new releases • Responsible for keeping current on all product releases and enhanced/modified features • Perform demonstrations/presentations of the company’s products and solutions to customers • Actively participate in tradeshows, workshops and educational events as needed • Perform other related duties as assigned.

• Resolve and respond to customer requests, support tickets in a polite, professional and timely manner using experience, knowledge base, customer files and traces for troubleshooting. • Log support calls into internal system (CRM) and handle unassigned tickets submitted by email, web or telephone. • Design and implement connectivity solutions for customers and business partners using Data innovations software. • Provide advanced level support and guidance from pre-implementation through post-live support to ensure maximum benefit from the company’s software solutions. • Provide customers and Business Partners with appropriate training and education on the company’s product and solutions. • Develop and maintain an advanced level knowledge of the use and functionality of the company’s software products, and its associated modules. • Maintain strong professional relationships with strategic customers, business partners and industry colleagues through regular meetings and interactions. • Successfully execute project plans through their completion for assigned service implementations. • Manage and accurately track time spent on assigned projects and tasks and meet utilization goals established for the position. • Work collaboratively with other departments within the company to ensure the company’s operational readiness for new releases. • Act as and provide escalation support for the company’s customer support and sales teams. • Ensure customer concerns are proactively communicated to management and team members as appropriate. • Document and deliver project status updates to all necessary individuals responsible for the service activity. • Responsible for keeping current on all product releases and enhanced/modified features. • Perform demonstrations/presentations of the company’s products and solutions to customers. • Actively participate in tradeshows, workshops and educational events as needed. • Perform other related duties as assigned.