Role Description Sylvan is looking for a mission-driven, hard-working team member who is passionate about improving patient lives. The successful candidate will be able to empathize with patients, work accurately and efficiently across multiple systems, and have excellent communication skills. Our mission is to empower patients to live healthier lives by making personalized nutrition more accessible and affordable. Equally as important, our goal is to elevate the role of the registered dietitian in the healthcare ecosystem while offering flexible hours, remote work options, and competitive pay. - Conduct personalized nutrition therapy consultations via telehealth - Administer evidence-based clinical protocols and deliver highly individualized quality nutrition support - Monitor patient progress and make adjustments, when needed, to help patients reach their goals and improve clinical outcomes - Achieve high patient retention rates by following evidence-based clinical program guidelines - Collaborate with other key members of the care team - Leverage meal planning tooling that assists with patient compliance and execution of care plans - Participate as needed in clinical rounds with partner practices and their care teams - Participate in quarterly RD group meetings and monthly 1:1s with CNM - Support patients in making lifestyle changes - Develop a relationship with a patient and/or their caregiver quickly to build and maintain trust - Demonstrate empathy to each patient or caregiver - Document clinical information in an Electronic Medical Record - Ability to work in a fast-paced, constantly evolving environment with a positive attitude - Ability to transition between patients efficiently and follow operational procedures in line with clinical programming Qualifications - Licensure in TN, IL, PA strongly preferred - Bachelor's Degree in Nutrition/Dietetics - Completion of Accredited Dietetic Internship - Credentialed by the Commission on Dietetic Registration (CDR) - Minimum 1-2 years of post-internship nutrition experience - Experience counseling patients virtually or in an outpatient setting - Expertise in treating patients with GI conditions like IBD, IBS, fatty liver, celiac, etc. - Comfort in educating patients with complex chronic conditions including diabetes and kidney disease Requirements - 1099 per-unit payment structure - Opportunities for career growth, management, and leadership opportunities - Experience participating in a cross-functional team

Your future role at a glance Location: Remote Facility: Ascension Network Services Department: Utilization Management Schedule: Days l Part-time Salary range: $78,561.60 - $110,905.60 per year Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Benefits that help you thrive - Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options - Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance - Time to recharge: paid time off (PTO) and holidays - Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning - Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources - Family support: parental leave, adoption assistance and family benefits - Other benefits: optional legal and pet insurance, transportation savings and more Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process. How you’ll make an impact in this role - Evaluate medical necessity for admissions and service requests to ensure patients receive the most appropriate care at the right time. - Lead the discharge planning process by collaborating with the healthcare team to create seamless transitions and safe returns home for patients. - Navigate complex case management scenarios, providing expert consultation to resolve barriers to care and optimize patient outcomes. - Ensure full compliance with federal and third-party regulations, protecting the integrity of our clinical services and reimbursement processes. - Resolve documentation and reimbursement challenges to support the department in reducing claim denials and improving operational efficiency. What minimum requirements you’ll need Licensure / Certification / Registration: - Licensed Registered Nurse credentialed from the Texas Board of Nursing or current home state license for multi-state license recognition "Compact State" obtained prior to hire date or job transfer date required. Education: - Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire. What additional preferences we're seeking - Clinical Licensure: Active and unrestricted Registered Nurse (RN) license or equivalent clinical credential required for medical necessity determination. Compact or TX state license required. - Utilization Management Expertise: Proven experience applying medical necessity criteria (such as InterQual or Milliman) within a clinical or payer environment. Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Role Description This role is a project-based consulting opportunity to conduct medical monitoring on an as-needed basis. This is not a full-time position. - Provide medical input into the development and execution of study documents and plans, such as study protocol, IB, SMP, DMP, SAP, Lab manuals, etc. - Provide medical expertise to sponsors in the drug development process. - Provide significant expertise as primary medical reviewer of individual adverse event reports, clinical, and safety documents. - Lead safety activities on assigned product(s) that may include interactions with other functional groups in the company. - Responsible for medical monitoring tasks, which may include: - Eligibility review - Review of safety-related protocol‑related deviations - Review of safety data - Develop Medical Monitor Plan - Participation in medical monitoring and/or safety review meetings as needed - Medical management of queries - Medical coding review - Maintain records and logs - Medical review of study documents - Responsible for strategies in pre and post marketing risk management, as well as keeping abreast of pharmacovigilance methods and trends in published literature and global regulations. - Responsible for strategies in monitoring and analysis of cumulative safety information. - Maintains significant knowledge of global and local regulations and guidance as they pertain to medical review and safety reporting. Qualifications - Medical degree required (MD or equivalent) - Specialty in Ophthalmology or comparable experience in Ophthalmology - 5 or more years of clinical experience and/or research experience required - Relevant experience in safety physician, safety committee membership, medical monitoring and/or medical reviewer in pharmaceutical industry - Excellent scientific writing skills - Ability to understand clinical data - Proficiency with MS Office applications - Good communication skills - Strong knowledge of current regulatory practices and domestic and international regulations

Role Description The Case Manager is a professional external-facing role, responsible for oversight of cases throughout the authorization/approval journey for patients and their providers. This role relies on critical thinking skills to drive cases through complex authorization and appeal processes, focusing on expediting patients’ access to care while securing payment channels to avoid unexpected out-of-pocket costs. This may involve interacting with private commercial or government-run insurers, healthcare providers, suppliers/distributors, and patients to ensure access across the care continuum. Must be available to work normal business hours (8A-5P) in either Central or Eastern Time Zones. Core Duties/Responsibilities: - Act as a single point of contact between the internal team, client, provider, payor, facility, and patient as needed. - Support cases through approval/denial process with a sense of urgency while maintaining accuracy. - Provide direction to the aligned Payor Specialist Team and coordinate efforts to ensure accuracy and completeness of each case. - Identify and share trends impacting business processes with management. - Prioritize and act on key client activities and follow up with customers to ensure problems are solved. - Manage through ambiguity while designing innovative client and payor solutions. - Make sound independent decisions in urgent and non-routine situations pertaining to client and patient scenarios. - Interpret complex clinical documentation to prepare authorization documentation for payor submission in relation to medical policy criteria for coverage. - Partner with the interdisciplinary team to champion their clients, patients, and customers and is responsible for the life cycle of their case to ensure successful completion. - Provide resources to patients, caregivers, health care providers, and clients with resources available for financial assistance and transportation. - Provide compassionate and empathetic support to patients and caregivers with life-threatening diagnoses. - Coordinate with various service providers and healthcare professionals to ensure patients receive the appropriate support before and after surgery. Qualifications - Maintains open, effective dialogue with effective communication and is both clear and thorough in reports, documentation, and other written communications. - High level of ability to coordinate multiple priorities and activities to accomplish goals. - Ability to independently manage case load, prioritize work, and use time management skills to manage deliverables. - Critical thinking and strong problem solving. - Suggests creative ideas and innovative solutions while exploring multiple alternatives and approaches to overcome obstacles and find solutions. - Excellent follow-through with solid levels of determination and tenacity. - Remains calm and productive during transitions or changing circumstances. - Demonstrates composure and professionalism under difficult circumstances. - Ability to communicate effectively both orally and in writing with a focus on customer satisfaction, with empathy, drive, and commitment to exceptional service. - Possess a strong understanding of the US Healthcare System, public and private payer nuances, and patient access challenges for new to market, high dollar or highly complex medical interventions, products, therapies. - Ability to leverage professional expertise and apply company policies and procedures to resolve challenges. - Ability to develop, maintain and navigate relationships. - Ability to interpret and understand medical documentation as it relates to each specific case and how it applies to a specific medical policy. - Ability to be agile and adaptable in responses to rapidly changing processes and consumer needs. Requirements - College Degree preferred (bachelor’s or associate degree). - 4 – 6 years of experience in a healthcare setting and/or medical insurance background with a customer service focus. - Nutrition background with Case Management experience strongly preferred. - Experience as Clinical Dietitian a plus. - Experience with prior authorizations and appeals submissions desired. - Knowledge of reimbursement processes a plus. - Experience with maintaining detailed records of client interactions, services provided, and progress made. - Experience in developing and/or implementing new technologies a plus. - Experience with complex medical products and associated insurance processes a plus. Physical Requirements - As a remote-forward organization, this position operates in a professional office environment and teleworking from the employee’s home address listed in their employment file. - Prolonged periods of sitting at a desk and working on a computer. - Keyboarding. - Speaking. - Must be able to lift up to 15 pounds at times. - Flexibility of working hours to support activities across CST to EST zones. Benefits - Robust medical, dental, and vision plans. - Life insurance and disability coverage. - Tax-advantaged savings accounts. - Employee Assistance Program. - Home office benefits. - Employee Ownership Program. - Paid time off, holidays, and bereavement leave. - 401(k)-retirement plan with employer matching. - Performance-based bonus opportunity.