Company Overview Are you a hungry sales professional looking for warm leads to be provided for you? Are you looking for a career where you can grow? Does the thought of selling a product you believe in while working 100% remote excite you? Then we want to meet you! Join our Local Splash family and love where you work! We are growing quickly as we expand to new territories and are looking for hungry and talented sales professionals to help drive that growth! If you are someone who thrives in a fast-paced environment, enjoys working with people and has a strong student mentality - read on! We provide an amazing opportunity with a company that has upward career opportunities, a phenomenal sales compensation structure and a fun and laid back atmosphere. This is a full-time work from home opportunity from Monday to Friday, 7:00am to 4:00pm (PST). Responsibilities and Duties - Connect via phone with 200 - 300 cold prospects on a daily basis (autodialer) - Receive inbound calls through an automated dialer system - Conduct outbound follow-up calls to warm prospective clients - Generate interest in business owners and qualify their businesses - Gather information to help determine right-sized solutions for clients Qualifications and Skills - 1+ years of experience with: Inside sales, phone sales, cold calling, SaaS. - 1+ years of experience working remotely and or/ work from home environment - 1+ years of SEO experience and/or Google Ads preferred - Demonstrate technical proficiency with virtual communication tools and G Suite - Excellent communication and organizational skills, outgoing and ambitious - Goal driven, self-starter, student mentally, detail-oriented and punctual - Ability to build rapport with small and medium sized, service-based business owners - Demonstrate integrity in interactions with clients and coworkers - Display a mature, professional and positive demeanor - Demonstrate our core values when handling confidential client information - Strive to meet and exceed weekly and monthly metrics and goals - Must have proficient computer and multi-tasking skills - Experience with Vicidial, Paylocity, Zoiper (or similar) and VPN preferred Technical Requirements - Ethernet connection from computer to modem required - Reliable power and High Speed internet service (fiber service ideal) - Ability to quickly multitask between multiple tabs - Ability to use hotkeys and shortcuts - Workstation ready; to include Windows based PC, headset, keyboard and mouse Benefits and Perks - UNCAPPED bonuses! - Base introductory hourly rate $6 ~ $15 DOE - OTE: $25,000 ~ $40,000 a year - Full-time opportunity: Monday - Friday 7:00am - 4:00pm (PST). No weekends! - Incentives such as spiffs, prizes, contests, bonuses, etc. - Fantastic benefits: medical, dental (CA Residents), paid holidays and 401(k) - Paid time off: vacation, personal and sick time - Employee Referral bonus program - up to $300 per referral Local Splash is an equal opportunity employer. We embrace diversity and we are committed to creating a versatile and fun environment for all employees.

Company Overview Are you a hungry sales professional looking for warm leads to be provided for you? Are you looking for a career where you can grow? Does the thought of selling a product you believe in while working 100% remote excite you? Then we want to meet you! Join our Local Splash family and love where you work! We are growing quickly as we expand to new territories and are looking for hungry and talented sales professionals to help drive that growth! If you are someone who thrives in a fast-paced environment, enjoys working with people and has a strong student mentality - read on! We provide an amazing opportunity with a company that has upward career opportunities, a phenomenal sales compensation structure and a fun and laid back atmosphere. This is a full-time work from home opportunity from Monday to Friday, 7:00am to 4:00pm (PST). Responsibilities and Duties - Connect via phone with 200 - 300 cold prospects on a daily basis (autodialer) - Receive inbound calls through an automated dialer system - Conduct outbound follow-up calls to warm prospective clients - Generate interest in business owners and qualify their businesses - Gather information to help determine right-sized solutions for clients Qualifications and Skills - 1+ years of experience with: Inside sales, phone sales, cold calling, SaaS. - 1+ years of experience working remotely and or/ work from home environment - 1+ years of SEO experience and/or Google Ads preferred - Demonstrate technical proficiency with virtual communication tools and G Suite - Excellent communication and organizational skills, outgoing and ambitious - Goal driven, self-starter, student mentally, detail-oriented and punctual - Ability to build rapport with small and medium sized, service-based business owners - Demonstrate integrity in interactions with clients and coworkers - Display a mature, professional and positive demeanor - Demonstrate our core values when handling confidential client information - Strive to meet and exceed weekly and monthly metrics and goals - Must have proficient computer and multi-tasking skills - Experience with Vicidial, Paylocity, Zoiper (or similar) and VPN preferred Technical Requirements - Ethernet connection from computer to modem required - Reliable power and High Speed internet service (fiber service ideal) - Ability to quickly multitask between multiple tabs - Ability to use hotkeys and shortcuts - Workstation ready; to include Windows based PC, headset, keyboard and mouse Benefits and Perks - UNCAPPED bonuses! - Base introductory hourly rate $6 ~ $15 DOE - OTE: $25,000 ~ $40,000 a year - Full-time opportunity: Monday - Friday 7:00am - 4:00pm (PST). No weekends! - Incentives such as spiffs, prizes, contests, bonuses, etc. - Fantastic benefits: medical, dental (CA Residents), paid holidays and 401(k) - Paid time off: vacation, personal and sick time - Employee Referral bonus program - up to $300 per referral Local Splash is an equal opportunity employer. We embrace diversity and we are committed to creating a versatile and fun environment for all employees.

Job Title: Inbound Sales & Customer Service Representative (Home Services) Position Type: Full-Time, Remote Working Hours: U.S. Hours (Evening & weekend shifts included on a rotating schedule) About the Role We’re hiring an Inbound Sales & Customer Service Representative to handle high-volume inbound calls, help customers resolve plumbing needs, and confidently guide them toward booked service appointments and membership options. This role is ideal for someone who enjoys helping customers over the phone, thrives in a structured sales environment, and wants to grow their skills in inbound sales, scheduling, and customer experience — with clear processes, scripts, and support to succeed. You’ll play a key role in driving revenue while delivering a calm, professional, and customer-first phone experience. What You'll be Responsible For Inbound Calls & Customer Conversations - Handle inbound customer calls with empathy, professionalism, and confidence - Understand customer concerns and recommend appropriate service solutions - Guide conversations toward booked service appointments using proven call flows Scheduling, Sales & Membership Support - Schedule plumbing service appointments accurately and efficiently - Introduce and explain the Pipeline Club membership where appropriate - Identify upsell opportunities while keeping the customer experience first Systems, Documents & Tools - Accurately log all calls, bookings, and notes in the CRM - Follow documented scripts, workflows, and call processes - Provide feedback to help improve call flows, tools, and overall efficiency Customer Experience & Team Collaboration - Handle customer concerns or escalations professionally - Maintain consistent call quality and customer satisfaction standards - Collaborate with offshore team members to ensure smooth service delivery What Makes You a Strong Fit - You’re confident speaking with customers over the phone and build rapport easily - You enjoy helping people and driving outcomes - You’re accountable, reliable, and comfortable working toward clear goals - You’re open to coaching, feedback, and continuous improvement - You adapt quickly in fast-paced, call-driven environments Required Experience & Skills - Experience in inbound sales, call center sales, or customer service - Proven ability to convert inbound inquiries into booked appointments - Strong communication, objection-handling, and upselling skills - Comfort using CRM systems and call management tools - Home services, HVAC, or plumbing experience is a plus, not a requirement - Experience with ServiceTitan or similar platforms is a plus What a Typical Day Looks Like On a typical day, you’ll: - Handle inbound customer calls during your scheduled shift - Listen to customer needs and recommend appropriate services - Schedule service appointments and present membership options - Log interactions accurately and follow call processes - Contribute ideas to improve customer experience and conversions In short: You help customers get the service they need — and help the business grow through consistent, high-quality inbound sales conversations. Performance Expectations & Support This role has clear performance targets, supported by structured onboarding, scripts, and ongoing coaching. Success is measured through a combination of conversion, accuracy, and customer experience — not just speed. Key metrics include: - Call-to-booking conversion rate (target-driven, supported during ramp-up) - Pipeline Club membership close rate - Accurate CRM documentation - Call quality and customer satisfaction Interview Process - Initial Screening Call - Interview with Pavago Recruiter - Client Interview - Offer & Onboarding

Job Title: Inbound Sales & Customer Service Representative (Home Services) Position Type: Full-Time, Remote Working Hours: U.S. Hours (Evening & weekend shifts included on a rotating schedule) About the Role We’re hiring an Inbound Sales & Customer Service Representative to handle high-volume inbound calls, help customers resolve plumbing needs, and confidently guide them toward booked service appointments and membership options. This role is ideal for someone who enjoys helping customers over the phone, thrives in a structured sales environment, and wants to grow their skills in inbound sales, scheduling, and customer experience — with clear processes, scripts, and support to succeed. You’ll play a key role in driving revenue while delivering a calm, professional, and customer-first phone experience. What You'll be Responsible For Inbound Calls & Customer Conversations - Handle inbound customer calls with empathy, professionalism, and confidence - Understand customer concerns and recommend appropriate service solutions - Guide conversations toward booked service appointments using proven call flows Scheduling, Sales & Membership Support - Schedule plumbing service appointments accurately and efficiently - Introduce and explain the Pipeline Club membership where appropriate - Identify upsell opportunities while keeping the customer experience first Systems, Documents & Tools - Accurately log all calls, bookings, and notes in the CRM - Follow documented scripts, workflows, and call processes - Provide feedback to help improve call flows, tools, and overall efficiency Customer Experience & Team Collaboration - Handle customer concerns or escalations professionally - Maintain consistent call quality and customer satisfaction standards - Collaborate with offshore team members to ensure smooth service delivery What Makes You a Strong Fit - You’re confident speaking with customers over the phone and build rapport easily - You enjoy helping people and driving outcomes - You’re accountable, reliable, and comfortable working toward clear goals - You’re open to coaching, feedback, and continuous improvement - You adapt quickly in fast-paced, call-driven environments Required Experience & Skills - Experience in inbound sales, call center sales, or customer service - Proven ability to convert inbound inquiries into booked appointments - Strong communication, objection-handling, and upselling skills - Comfort using CRM systems and call management tools - Home services, HVAC, or plumbing experience is a plus, not a requirement - Experience with ServiceTitan or similar platforms is a plus What a Typical Day Looks Like On a typical day, you’ll: - Handle inbound customer calls during your scheduled shift - Listen to customer needs and recommend appropriate services - Schedule service appointments and present membership options - Log interactions accurately and follow call processes - Contribute ideas to improve customer experience and conversions In short: You help customers get the service they need — and help the business grow through consistent, high-quality inbound sales conversations. Performance Expectations & Support This role has clear performance targets, supported by structured onboarding, scripts, and ongoing coaching. Success is measured through a combination of conversion, accuracy, and customer experience — not just speed. Key metrics include: - Call-to-booking conversion rate (target-driven, supported during ramp-up) - Pipeline Club membership close rate - Accurate CRM documentation - Call quality and customer satisfaction Interview Process - Initial Screening Call - Interview with Pavago Recruiter - Client Interview - Offer & Onboarding