Job Closed
This listing is no longer active.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Account Success Manager
Location
United States
Posted
87 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Account Success Manager
Jobgether
Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this role, you will oversee the relationship and strategic management of significant mid-market accounts. Your focus will be on ensuring a positive customer experience from onboarding through to renewals, upselling, and cross-selling. You will play a pivotal role in driving customer retention and growth, applying a consultative approach to maximize value derived from the company's platform. Join a dynamic team committed to customer success and contributing to their business growth journey. - Build and maintain strong relationships with key stakeholders within client accounts. - Own the entire post-sale lifecycle for assigned accounts, including timely contract renewals. - Identify and execute on opportunities for upselling and cross-selling across existing client portfolios. - Use client data and analytics to track account health and tailor strategies for customer success. - Work cross-functionally with sales, product, and support teams to address customer needs. - Act as the voice of the customer within the company to guide product and marketing strategies. Qualifications - 4-7 years of experience in customer success, account management, or client-facing sales roles. - Demonstrated ability to build long-lasting client relationships and provide value-added solutions. - Success in identifying upsell and cross-sell opportunities to drive revenue growth. - Ability to communicate effectively across all levels of an organization. - Proven track record of thriving in dynamic environments while managing multiple priorities. - Excellent collaboration skills to ensure a seamless client experience. Benefits - Excellent healthcare package for you and your family. - Savings and investment opportunities with 401(k) match. - Unlimited Paid Time Off. - Paid Parental Leave. - Access to online legal services. - Financial planning services offered. - Discounted pet insurance. - Corporate benefit program with exclusive offers. - Health and wellness reimbursement program. - Travel discounts. - Educational resources for career and personal development. - Employee referral bonus program. - Opportunities for career growth in a merit-based company.
Related Guides
Related Job Pages
More Account Manager Jobs
• Own the end-to-end renewal process for your accounts, proactively managing risk and driving high retention. • Identify and execute upsell and expansion opportunities by aligning customer needs with additional integrations and services. • Build strategic account plans that connect customer objectives with Flexspring’s integration roadmap. • Develop customer advocates and secure references through success stories, case studies, and participation in go-to-market initiatives. • Serve as the primary post-sale point of contact, building long-term relationships with HR, IT, and Finance leaders. • Measure, communicate, and demonstrate the business impact and ROI of Flexspring’s integrations. • Partner closely with Product, Sales, and Delivery teams to share customer insights and influence product direction.
• Drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer • Your consultative selling experience will identify business challenges and create solutions for prospects and our customers • Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions • Create clear goals and complete accurate forecasting through developing a detailed territory plan • Leverage prospect stories to create a compelling value proposition with insights into value for that specific account • Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services • Travel as necessary within your territory, and to company-wide meetings
• Own revenue expansion within Palo Alto Networks’ largest clients • Drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer • Consultative selling experience will identify business challenges and create solutions for our customers • Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions • Create clear goals and complete accurate forecasting through developing a detailed territory plan • Leverage prospect stories to create a compelling value proposition with insights into value for that specific account • Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services • Travel as necessary within your territory, and to company-wide meetings
Broker Relationship Manager – BRM
Merchant GrowthBringing Canadian small business owners the most convenient and accessible financing experience.
• Serve as the primary point of contact for a portfolio of broker partners • Build strong, long-term relationships through consistent communication, responsiveness, and trust • Act as a strategic partner to brokers by understanding their business models and helping them grow • Support brokers through the full deal lifecycle, from submission to funding • Review incoming deals for completeness, accuracy, and quality • Coordinate with underwriting and operations to ensure efficient deal progression • Identify trends in deal performance and recommend improvements to increase approval and funding rates • Onboard new brokers and ensure they are trained on Merchant Growth’s products, processes, and expectations • Educate partners on best practices, product positioning, and deal structuring • Collaborate closely with underwriting, operations, and leadership to ensure alignment on priorities • Manage broker performance against agreed KPIs (volume, quality, conversion, responsiveness) • Maintain accurate CRM records and reporting • Identify and address performance gaps early with clear action plans


