• Develop and implement Train-the-Trainer programs for management to deliver to their staff. • Collaborate with internal business partners to create and deliver industry-specific course content. • Conduct needs assessment and identify performance gaps and implement training best practices to ensure alignment with company goals. • Identify and recommend company-wide training best practices for training programs and ongoing training needs. • Implement training effectiveness measures to develop a system of continued process improvement to meet ongoing training needs. • Administer training for designated business groups with the ability to deliver and motivate trainees through effective training methodologies both in group and individual meetings. • Develop presentations, training materials for virtual and in-person sessions. • Utilize a variety of techniques, concepts and delivery of training programs and strategies. • Evaluate success of training implementation by assessing achievement of learning objectives and transfer of knowledge to continuously improve training solutions and identify future learning needs. • Manage the learning experience consistent with company philosophy and company-wide strategies. • Perform other related duties as assigned or requested.

• Partner with Outreach Customer Success, Professional Services, and Partners to understand specific requirements for training engagements • Facilitate Virtual Instructor-Led Training (VILT) sessions with Outreach customers--these may be done in a public group webinar context, or individualized to a specific customer and team • Lead training sessions across a variety of roles within an organization from newly hired SDRs to veteran management staff • Deliver on-site Instructor-Led training sessions with travel 25% or more as needed by the business • Actively and continuously learn about product functionality, workflows, and Best Practices • Proactively provide feedback and suggestions for updates to Training methodology • Act as SME and partner with the instructional design team to ensure all customer facing content delivers a consistent Cx and showcases Outreach’s value and best practices

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Bryant & Stratton College Online Division is seeking instructors to teach various levels of virtual office information management courses. Instructors will facilitate a learning environment that supports the college mission and visions statements, fosters engagement by using the various teaching methodologies adopted by the college, use the most effective technologies, and have the ability to support the students at all stages of their degree. Qualifications - The knowledge, skills, and abilities to teach office information management in an online asynchronous environment. - The ability to identify and support all learning styles with various teaching methodologies. - Critical thinking skills to identify and resolve issues that impact the students' successful completion of a course. - Strong time management and performance management skills. - Strong communication skills - written and oral. Requirements - Master’s degree in Business Technology - Master’s degree with a minimum of 12 graduate credits in Technology - MBA - Master’s degree in a technology-related field (information systems, computer science, office information systems, instructional design, software applications, etc.) - Must have Microsoft Office Specialist (MOS) certification Preferred Requirements - At least one-year experience working in a technical role or a position that exhibits office management functions. - At least one year of teaching experience. - Experience working in a Learning Management System (LMS). Preferably Blackboard. Application Process - Resume/CV - PhD (if applicable), Masters, and Bachelor’s unofficial transcripts - At least 3 professional references (be sure to include phone numbers and email addresses) - All required certifications Position Summary Bryant & Stratton College Online Adjunct Instructors will support the college mission by facilitating an active virtual learning classroom through alternative delivery methodologies. Instructors will maintain contemporary knowledge and skills in their discipline to support their expected classroom responsibilities. Instructors will participate in departmental and campus-wide activities to support the needs of the student population and Online Education team. Essential Duties and Responsibilities - Prepare course(s) assigned in Blackboard with required elements by designated deadline. - Prepare Beginning of Term documents for each assigned course ensuring accuracy and quality each session and upload to course in Blackboard per established due dates. - Review course(s) assigned in Blackboard prior to each session start to verify content aligns with Introductory Documents and meets Course Preparation Checklist. - Provide approximately 12-15 hours per week of instruction over the course of five days each week, per course. - Facilitate Discussion ensuring a minimum of posting replies at least three days in each week’s discussion. - Demonstrate the ability to apply Chickering's Seven Principles for Good Practice in Undergraduate Education. - Host one Virtual Office Hour per week for every assigned course section. - Ensure gradebook is updated each week, for Weeks 1-6, no later than Thursday by 11:59pm, ET. - Utilize Blackboard’s Retention Center to monitor and contact all at-risk students each week. - Utilize active learning strategies, authentic assessments, and APA guidelines. - Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Administrative Requirements Outside of Teaching - Maintain a current knowledge of teaching disciplines/fields of study and best practices in distance education. - Respond to student and staff inquiries within a 24-48-hour period. - Participate in all live and asynchronous faculty meetings. - Participate in campus-wide initiatives in support of recruitment, retention, and graduation goals. - Maintain a current teaching portfolio per the required categories of B&SC. - Complete all required components of the online faculty lifecycle. Knowledge, Skills, and Abilities - All instructors will possess and exhibit the qualities of professionalism, integrity, self-esteem, self-motivation, and a strong desire to guide students to improve their career prospects. - All instructors are expected to possess the credential and experiential requirements as described in Bryant & Stratton College Policies. - Upon hire, the College has designated a probationary period of twelve months for an Associate to be trained and assimilated into the College. Salary Range $1700 - $2000 per course The salary range for this position reflects a comprehensive evaluation of multiple factors that influence compensation determinations, encompassing considerations such as degree level, professional licenses, certifications, and various organizational requirements. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

• Oversees the professional development of recent hires, ensuring readiness to serve as rare experts in patient-facing calls. • Manages and refines the clinical training structure in collaboration with the Patient Engagement, Operations, and Training departments. • Establishes expectations, standards, and best practices to institutionalize rare expertise across clinical teams. • Develops and maintains clinical call quality scorecard. • Trends and analyzes clinical call quality assessments to evaluate training effectiveness and identify opportunities for improvement. • Ensures clinical call review feedback is consistently provided and incorporated into performance evaluations. • Delivers 2–3 live CE sessions annually focused on clinician professional development. • Prepares materials and presentations to update, educate, and influence stakeholders regarding training program outcomes and clinician readiness at least quarterly. • Independently manages multiple work streams and deliverables to support organizational goals. • Contributes to a collaborative, positive team environment. • Adheres to current accreditation standards and workplace policies.