mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience. In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.) To continue delivering on our mission of transforming the testing space, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work. The RoleJoin our world-class engineering team and collaborate with talented cross-functional partners to revolutionize software testing. You will play a pivotal role in building intuitive solutions that empower customers to identify and resolve quality issues. As a key member of the team, you will develop and extend core features of our AI-enabled, unified test automation platform, delivering easy-to-use, powerful capabilities in intelligent web app testing that adapts to UI changes, flexible mobile app testing that spans platforms and devices, and robust API testing with advanced validation. Your work will directly impact mabl's growth, drive customer success, and contribute to our innovative and collaborative culture. As a full-stack engineer, you will have a unique opportunity to expand your skillset and influence the entire product lifecycle. You will contribute across a diverse range of technologies and domains: - Develop intuitive, high-performance user interfaces that streamline test creation, execution, and analysis. - Design and implement robust, scalable APIs that deliver power functionality within the platform and across the customer’s environment - Employ new technologies, like generative AI and LLMs, to bring innovative solutions to longstanding customer problems. - Build and optimize data pipelines to extract meaningful insights from test results. - Enhance test execution engines that support diverse testing needs and environments. - Architect and maintain a resilient, scalable cloud infrastructure to ensure the platform's reliability and performance. - Participate in an on-call rotation to ensure the system remains highly available. We know that great team members come from all different backgrounds. We understand that you may not meet all of the qualifications today. If you are passionate about technology and want to advance your skills, we encourage you to apply. About You Approach - You are curious and committed to learning—about new languages, frameworks, and tools; about new parts of the code base; about ways to grow as an engineer; about quality problems that users have; and about how mabl can help address those problems. - You value working as part of a small, self-directed team to define, implement, test, and support solutions to high-level product challenges. You take responsibility for the quality and impact of your own contributions and those of your teammates. - You collaborate easily with other engineers, product managers, designers, and cross-functional stakeholders. - You seek out and incorporate customer feedback continually, including regularly joining customer calls. - You are excited about generative AI and LLM technologies and the new solutions that they unlock for real customer problems. - You are an advocate for quality code, and you are interested in building tools that help others improve the quality of their code and product. - You are committed to team success, contributing wherever needed, even if outside your normal code base, language, framework, or Cloud. About Your Background - You have 7+ years of professional software development experience building complex systems and web apps. - You have designed, architected, and implemented software systems end-to-end, accounting for scalability, reliability, and maintainability. You deliver systems with high functional and non-functional quality through testing at all levels (unit, integration, end-to-end, UI, accessibility, performance, etc.). - You have experience working on complex systems at the fundamental platform level. - You have a deep understanding of core web domain concepts like HTTP, HTML, CSS, JS, and JSON. - You have working knowledge of Cloud concepts and managing infrastructure as code. You participate in the full software development life-cycle, including deployment, testing, maintenance, and operation. - You have used generative AI and LLM-based tools to bring new and delightful solutions to long-standing customer problems. - You understand core UX design issues and can work effectively with designers to deliver delightful user experiences. - You have strong data management and analysis skills. You can work with SQL and NoSQL databases. You can build custom data analysis pipelines. You can present actionable insights to end users. Sample of Our Technology Stack - Languages: TypeScript, Java, JavaScript, Node.js - Cloud Platform: Google - Front end: React, React Router, Redux - Machine Learning: Gemini, Tensorflow, ML Engine - Data Analysis: BigQuery, DataFlow, Spanner - Developer workflow: GitHub, Copilot, GitHub Actions Engineering at mablThe Engineering team is driven by mabl’s core values: drive, insight, support, and authenticity. Working closely with our users and the rest of the product team, the Engineering team builds and supports the cloud-native service that enables our customers to create, manage, and run end-to-end tests running on a scalable infrastructure. We value small, self-organizing teams that are empowered to make decisions and quickly solve problems. We strive to deliver the best experience to our customers and prospects. While our primary job is to build quality software through rigorous engineering practice, mabl engineers engage in all phases of product development. Working at mabl - We embrace hybrid and remote work across the US and around the world! - We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states. - Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible. - Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations. - We’ve won a number of awards for our work and culture, including being named to BuiltIn’s Best Places to Work in Boston five times, Boston Globe’s Top Places to Work for DEI, and Business Intelligence’s Excellence in Customer Service Award. - We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks. - We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award! About Usmabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The engineering organization is a dynamic group of builders, thinkers, and problem-solvers dedicated to delivering scalable, AI-powered software products that elevate how organizations work. We value clean architecture, intuitive user experiences, and a culture of continuous improvement. Every engineer here plays a key role in shaping the quality and reliability of our products. About the Team: IT Operations Management (ITOM) team focuses on building and enhancing ServiceNow's capabilities, which deliver observability, incident response, and service reliability through modern, AI-native workflows. These solutions integrate monitoring, alerting, and automated remediation to optimize operational efficiency and reduce downtime for enterprise customers, sometimes by hooking directly into third party applications. A Staff Software Engineer (IC4) in this high visibility team would play a critical role in designing and implementing scalable systems, driving architectural decisions, and developing robust features that improve platform performance and resilience for high impact products in the ServiceNow AI-native portfolio. Additionally, the role involves mentoring junior engineers, ensuring code quality, and collaborating cross-functionally to deliver innovative solutions aligned with business objectives. What you get to do in this role: - Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability. - Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery - Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs. - Contribute to the design and implementation of new products and features while enhancing existing product capabilities. - Integrate automated testing into development workflows to ensure consistent quality across releases. - Participate in design and code reviews ensuring best practices in performance, maintainability, and testability. - Develop comprehensive test strategies covering functional, regression, integration and performance aspects - Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality - Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team. - Build integrations with third-party applications using their cutting-edge frameworks. Qualifications To be successful in this role you have: - Experience in leveraging critical thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience. - Proficiency in Python, Java, or similar object-oriented languages. - Experience with modern front-end frameworks such as Angular, React, or Vue. - Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization - Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines - Understanding software quality principles including reliability, observability, and production readiness. - Ability to troubleshoot complex systems and optimize performance across the stack. - Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency. - Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems Nice-to-have: - ServiceNow platform knowledge Why Join Us - Build and deliver high-impact software that powers digital experiences for millions of users. - Collaborate in a culture that values craftsmanship, quality, and innovation. - Work symbiotically with AI and automation tools that enhance engineering excellence and drive product reliability. - Be part of a culture that encourages innovation, continuous learning, and shared success. PE25 For positions in this location, we offer a base pay of $163,600 - $286,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

• As a Software Engineer — Telephony, you are responsible for implementing the telephony components of the botario platform. • You will develop new features for the botario telephone module and support customer instances. • You will help advance our telephony systems. • In doing so, you will work with cloud services (Google, AWS, etc.) and Asterisk. • You will develop integrations to customers' environments as required. • You will manage the ongoing operation of customer systems in second‑level support for telephony. • You will develop new connectors for external telephony-related services.

Role Description - Design, develop, and maintain high-quality software across the full development lifecycle. - Collaborate within an Agile/Scrum team to design, build, and deliver scalable web applications and new product features. - Develop and maintain front-end applications using Angular and modern JavaScript frameworks. - Build and maintain backend services and APIs using Node.js and Python. - Design, develop, and maintain GraphQL APIs to support efficient and flexible data access across applications. - Design and manage database schemas and data models using both relational databases (PostgreSQL) and NoSQL databases such as MongoDB. - Optimize database performance through query tuning, indexing, and efficient schema design. - Develop and maintain data workflows and pipelines using Apache Airflow. - Ensure code quality through unit testing, automated testing practices, and code coverage tools. - Participate in code reviews, promoting maintainable, scalable, and well-tested code. - Work closely with the Lead Software Engineer and product stakeholders to translate business requirements into technical solutions. - Troubleshoot, debug, and optimize applications to improve system performance and reliability. Company Description At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.