• Simplify the use and integration of Experian's products by creating valuable content for both developers and everyday users. • Ensure documentation reflects the highest quality and fosters trust. • Help shape and scale documentation, creating engaging and informative content for developers. • Ensure technical content drives developer efficiency and lower cognitive load, while maintaining clarity, accuracy, and consistency. • Report into the Lead Product Manager of Platform Experience. • Work with engineering and product teams to create documentation for new product features, API updates, and integrations. • Develop long-term content strategies to organize and make documentation easily discoverable for developers. • Conduct regular content reviews and maintain high documentation standards. • Collaborate with engineering, product, customer support, and other partners to ensure technical content meets the needs of users and developers. • Establish writing best practices for internal and external documentation. • Identify areas for improvement in existing content and processes and implement enhancements to improve documentation workflows.

• Write, edit, maintain, and improve the LaunchDarkly product, API, and SDK documentation. • Work with product managers, developers, and designers to write and edit documentation for new features. • Work with the docs team to scope, plan, and implement upgrades and content improvements to the docs site. • Work with support, developer advocates, and customer success to address customer pain points with documentation updates and improvements. • Respond to feedback on existing docs in a timely, effective manner.

Role Description - Record screen sessions demonstrating specific tasks with clear verbal narration for each step. - Annotate screenshots of professional software by drawing precise bounding boxes around relevant UI elements. - Follow provided staging instructions to set up specific UI states prior to recording. - Use a custom capture tool to record workflows accurately and consistently. - Adhere closely to task guidelines to ensure data quality and usability. - Work independently and meet tight deadlines while improving data collection processes. Qualifications - Strong familiarity with professional software tools including Word, PowerPoint, and Excel. - Detail-oriented with the ability to follow precise instructions. - Comfortable working independently and meeting tight deadlines. - Access to a physical Mac and ability to create a fresh macOS user profile if required. - Fluent in English. Requirements - Prior experience with data collection, annotation, or QA work. - Experience recording or documenting workflows. - Comfort working with new tools and staged environments. Benefits - Compensation: $100/hour - Location: Remote - Commitment: 20+ hours/week Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com

Role Description - Record screen sessions demonstrating specific tasks with clear verbal narration for each step. - Annotate screenshots of professional software by drawing precise bounding boxes around relevant UI elements. - Follow provided staging instructions to set up specific UI states prior to recording. - Use a custom capture tool to record workflows accurately and consistently. - Adhere closely to task guidelines to ensure data quality and usability. - Work independently and meet tight deadlines while improving data collection processes. Qualifications - Must-Have: - Strong familiarity with professional software tools including Word, PowerPoint, and Excel. - Detail-oriented with the ability to follow precise instructions. - Comfortable working independently and meeting tight deadlines. - Access to a physical Mac and ability to create a fresh macOS user profile if required. - Fluent in English. - Preferred: - Prior experience with data collection, annotation, or QA work. - Experience recording or documenting workflows. - Comfort working with new tools and staged environments. Company Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.