The job profile for this position is Nurse Case Management Lead Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Position Summary The Health Information Line Nurse is a Registered Nurse responsible for providing telephonic and chat-based clinical triage and health guidance to plan participants. This role supports callers across the full spectrum of care needs from emergent situations to self-care guidance while promoting appropriate healthcare utilization and informed decision-making. The nurse utilizes evidence-based clinical guidelines and online resources to assess symptoms, provide clinical counsel, and direct members to the most appropriate providers or facilities. Additional responsibilities may include proactive patient outreach, benefits education, and health and wellness support. Key Responsibilities - Provide telephonic and chat-based clinical triage for symptom-related inquiries, including emergent, urgent, and self-care outcomes - Assess medical symptoms using established clinical protocols and decision-support tools - Deliver accurate, relevant health and wellness education tailored to member needs - Direct callers to appropriate healthcare providers, facilities, and services - Educate members on available online tools and the Audio Health Resource Library to enhance access to healthcare and wellness information - Maintain clear, concise, and accurate clinical documentation in accordance with standard operating procedures and medical/legal guidelines - Identify and refer members to appropriate programs such as Case Management, Chronic Condition Management, and Health Advisor services - Participate in proactive outreach initiatives to support population health and care management goals Work Schedule & Availability - Operating hours are Monday through Friday, 8:00 a.m. to 9:00 p.m. with shifts scheduled based on operational needs (10 hour shifts) - Mandatory participation in overnight, weekend, and holiday on-call coverage, including rotating on-call schedules, based on operational needs Minimum Qualifications - Active, unrestricted Registered Nurse (RN) license - Minimum of three (3) years of clinical nursing experience - Current knowledge of general medical conditions and surgical procedures - Strong verbal and written communication skills - Proficiency with computer systems and electronic documentation - Ability to meet mandatory on-call scheduling requirements Preferred Qualifications - Bachelor of Science in Nursing (BSN) - More than three (3) years of nursing experience - Strong interpersonal and active listening skills with the ability to work collaboratively in a team environment - Demonstrated adaptability in a dynamic healthcare environment - Proven ability to prioritize, problem-solve, and make independent clinical decisions - Strong customer service orientation with a patient-centered focus If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 77,500 - 129,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Patient Support Advocate Job Purpose: Within this role, this person will provide patient care by removing the barriers to medication access. Working with insurance companies and clinician offices to facilitate approval of medications through prior authorizations. Working with patients and a variety of funding sources such as foundations, or directly through manufactures to obtain financial assistance for high dollar co-pays. Provide phone support to patients by navigating a variety of pharmacy dispensing systems to adjudicate claims, refill medications, and increase adherence in patients. Job Duties: - Directly communicate with insurance companies to facilitate the approval of medications. - Navigate pharmacy operating systems to input data, perform adjudication on test claims and prepare action plans for follow-up. - Effectively communicate across databases, electronic medical records and emails to document patient concerns, prior authorization status, and financial assistance needs. - Review prescriptions with doctors' offices to ensure optimal care of the patient. - Keep complete and accurate records of patient communications. - Assist patients in the management of their pharmacy insurance claims. - Work closely with pharmacists and pharmacy liaisons to provide an integrated approach quality patient care. - Communicate directly with patients over the phone to assist them in all aspects of medication compliance. - Research and investigate information to enable strategic decision-making by others. - Manage, organize, and update relevant data using database applications. - Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards. - Identify trends, resolve problems; recommend improvements; implement change. - Actively participate in process improvement initiatives. - Act as a value-added business partner to stakeholders throughout the organization. - Protect organization's value by keeping information confidential. - Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. - Minimal in or out of state travel may be required. - Perform other duties as assigned. Experience/ Education: Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered, or state certified as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. *If the candidate's state of residence does not have a state registration available, then the National certification is required at time of hire. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience: Required 1+ years as a Pharmacy Technician Education: High school diploma or GED required California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy. By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posting Date 03/25/2026 3201 S 323rd St, Federal Way, Washington, 98001-5023, United States of America IKC RN Case Manager - Arrival: Typically starts from home, checking emails/dashboard for hospitalized or high-risk patients. - Primary Tasks: - Caseload Management: Reviewing a roster of high-risk patients (often 100+). - Field Visits: Traveling to dialysis centers or nephrology offices to meet patients during their treatment/appointment. - Assessments: Conducting Comprehensive Health Evaluations (CHEs)—head-to-toe assessments covering medical, social, and emotional needs. - Education & Coordination: Teaching patients about comorbidities (diabetes, heart failure), reconciling medications, and arranging follow-up care to prevent hospital readmissions. - Documentation: Heavy focus on documentation for risk adjustment and care plans (often completed from home). - Outcome Focus: Reducing hospitalizations and managing overall health long-term. - Care coordination along with Nurse Practitioner and Care Coordinator. DaVita Integrated Kidney Care (DaVita IKC) is an the integrated care division of DaVita Inc. working on DaVita’s vision to provide integrated care to all ESRD patients, who are some of the most medically complex and vulnerable patient populations in the US. Our more than 600 dedicated nurses, care coordinators, nurse practitioners (NPs) and business professionals integrate and manage care for more than 20,000 patients with late-stage chronic kidney disease (CKD) and end stage renal disease (ESRD) across the US each month. We’ve proven that integrating care achieves the triple aim of improved patient quality of life, better outcomes and lower total cost of care. What sets DaVita IKC apart is that we not only provide great care management but we start with our heart with our patients and each other. We focus on creating both a great experience for our patients and a special place to work for our teammates. We’re on a mission to revolutionize kidney care, with a vision of making integrated care the standard of care for all renal patients. To help us achieve our vision, we’re investing extensively in developing both our model of care and our team. When you join DaVita IKC, you're joining a compassionate team committed to quality patient care. Through our commitment to training, growth and quality we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally. Qualifications for the Shining Star for our DaVita IKC Registered Nurse are: - A.D.N degree from accredited school of nursing required; B.S.N preferred; three-year diploma from accredited diploma program may be substituted for nursing degree - Current Registered Nurse (RN) license in the state of practice required - Continuing education credits maintained as required by state of practice required - Minimum of five (5) years’ experience in clinical nursing required - Minimum of three (3) years’ experience in renal nursing preferred - Demonstrated knowledge and understanding of data and managing to clinical, financial, and patient satisfaction outcomes - Demonstrated experience and effectiveness in change agent role - Demonstrated knowledge and understanding of CQI techniques - Previous experience in healthcare performance coaching required - Certified Nephrology Nurse (CNN) or Certified Case Manager (CCM) preferred - Current CPR certification required - Ability to modify personal practice patterns to adapt to new / electronic processes and increased productivity expectations as it pertains to Capella implementation - Current driver’s license in state employed with positive driving record and able to meet requirements of insurance coverage required - Basic computer skills and proficiency in MS Word and Outlook required - Functional proficiency with DaVita specific clinical software programs, including Capella, required within 90 days of employment - Home office with internet connectivity at minimum of 1MB upload and 1MB download speed required Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen." Why wait? Explore a career with DaVita today. Go to http://careers.davita.com to learn more or apply. What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. - Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out - Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more - Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-BB3 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Salary Range for the role is $87,400 - $116,000 per year. RN Case Manager Experienced (IKC): $89,000 - $115,000 per year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hourFor location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We anticipate the application window for this opening will close on - 27 Mar 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives. CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action. Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management. To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com A DAY IN THE LIFE - POSITION RESPONSIBILITIES: Technical Support - Successfully completes CRM Field Technical Training – including online and field-based training - Performs checks/interrogations of all CRM medical device systems post sign-off - Supports implants of all CRM products post sign-off - Provides on-call support as needed on evenings and weekends post sign-off - Provide troubleshooting support as requested Operational Support - Assures completion of patient registration and any other required hospital documentation - Helps manage consignment inventory and trunk inventory once obtained - Provides additional inventory support to meet customer needs - Maintains software on programmers throughout the district as directed - Assists with managing daily coverage logistics as needed Educational Support - Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed - Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off Sales Support - Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer - Assists with obtaining customer POs throughout the quarter - Has a basic understanding of the competitive landscape - Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives Ongoing Technical Development - Stays up to date on new products, solutions, and patient management offerings - Completes all assigned training in a timely manner MUST HAVE - MINIMUM QUALIFICATIONS: IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME - High School Diploma PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR- - Associate degree PLUS a minimum 2 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR- - Bachelor’s Degree NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS: - B.A./B.S. Degree in nursing, life sciences, biomedical engineering - Cath Lab, EP Lab, hospital/clinic or cardiology experience - Experience teaching and educating medical personnel, peers and technical support personnel - Thorough working knowledge of medical terminology and the medical device industry - Excellent customer service skills - Proven ability to build/maintain positive relationships with peers and colleagues across organization levels - Excellent interpersonal, written/verbal communication skills - Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines - Strong work ethic in accomplishing objectives of the position - Expertise with Microsoft tools and other business applications (i.e., SalesForce.com) - Ability to meet vendor credentialing requirements - IBHRE certification (below Prin level – required for Prin level) PHYSICAL JOB REQUIREMENTS: - The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions - Frequent required travel to customer clinics, hospitals and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile - Continuous verbal and written communication - Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level - Sitting, standing and/or walking for up to eight plus hours per day - Environmental exposures include eye protection, infectious disease and radiation - Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R. - Frequently required to use hands to finger, handle or feel objects, tools or controls - Ability to effectively use a mobile phone, PC, keyboard and mouse - Frequent bending/stooping, squatting and balance - Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer - Must be able to drive approximately 80% of the time within assigned territory. - Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management. - Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.    Travel Requirements: - Minimum travel of 10% For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$63,000.00 - $79,000.00 In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here. https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document¤t_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.