Role Description You will support the effective delivery of People Services and Learning & Development (L&D) operations. This includes managing the People Services inbox and ServiceNow (SNOW) tickets, ensuring timely query resolution and escalation. You will maintain the Learning Management System (LMS), including uploading, updating, and organizing content, managing learner audiences, and supporting the learner experience. You will coordinate Instructor-Led Training (ILT) sessions, overseeing scheduling, logistics, and communications. Working with the L&D Team Lead, Content & Brand Specialist and Centre of Excellence (CoE), you will support project delivery, content creation activities, and the setup of new learning programs. You will provide reporting and data insights to support capacity planning, forecasting, and budget tracking, as well as manage purchase orders and other finance-related processes for L&D initiatives. This role is fully remote and reports to the People Services L&D Team Lead. - Manage the People Services inbox, handling queries efficiently and escalating when necessary. - Oversee ServiceNow (SNOW) ticket management, including resolution and escalation. - Provide day-to-day execution of tasks related to L&D systems, planning and content. - Upload and maintain content in the LMS, ensuring correct formatting, capability and accurate tagging. - Manage the learning library, adding, updating and removing content in collaboration with the Content & Brand Specialist. - Administer Instructor-Led Training (ILT) sessions, including scheduling, logistics and communication. - Create and manage learner audiences for training assignments and targeting. - Oversee course cancellations and ensure timely updates and communications in LMS. - Monitor Learner experience in the LMS, providing usability feedback to the L&D Team Lead. - Support CoE projects, including learning content creation using approved templates. - Assist in the setting up of curricula for new learning programs. - Partner with the L&D Team Lead and CoE to deliver project support and drive timely execution. - Generate and maintain capacity reports for upcoming training sessions. - Support forecasting activities for Talent Management & Development (TM&D), particularly quarterly planning. - Provide data-driven insights to inform planning and review meetings. - Support purchase orders (POs) and finance-related processes for items managed in the CoE. - Ensure accurate tracking and reporting of budget-related activities linked to L&D initiatives. - Support any other People Services & L&D activities as requested by your manager. Qualifications - Previous experience in a Learning and Development, HR or related role. - Experience with Learning Management Systems (LMS), including content uploads, reporting and learner management. - Strong organizational skills with the ability to manage multiple priorities. - High attention to detail and accuracy in managing content, reports and data. - Ability to work collaboratively across teams, particularly with CoE and Content & Brand Specialist. - Experience with ServiceNow (SNOW) or a similar ticketing system. - Strong communication skills, with the ability to provide clear learner updates and usability feedback. - Proficiency with MS Office; experience with reporting tools and analyzing data is advantageous. - Detail-oriented with the ability to manage multiple tasks and deadlines. - A proactive and collaborative team player. - Experience of working within a L&D matrix/shared services model within a large complex organization. Our Pledge At Inizio, we value inclusiveness, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability. Don't meet every job requirement? That's okay! Our company is dedicated to building an inclusive and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

• Develop and deliver training programs for ServiceTrade and ERP systems (NetSuite or Sage) across the organization. • Train field technicians, operations staff, and administrative teams on best practices for using company software platforms. • Create training materials including guides, videos, presentations, and documentation. • Support the onboarding process by providing system training to new hires. • Identify knowledge gaps and develop training solutions to improve system adoption and efficiency. • Work closely with leadership, operations, and IT teams to ensure systems are being used effectively. • Provide ongoing coaching and support to employees using ServiceTrade and ERP systems. • Assist with implementation, updates, and process improvements related to company software platforms. • Track training progress and evaluate effectiveness of training programs.

• Analyzing the market and trends to ensure our students have the best possible learning experience • Auditing our courses and adapting them to Polish educational practices • Working closely with our coordinators to improve overall learning experience of our students • Partnering with SMEs on content production: defining learning objectives, developing video scripts, and designing quizzes and tasks • Creating new courses from scratch in the future

Role Description We are searching for an innovative and energetic private tutor to join our excellent team of UK tutors to give Online Coaching Lessons. You would have to prepare a specific programme to help students improve their academic performance. We're looking for a qualified online tutor to join our team of professional tutors that support our students at all stages of their education. - Helping students to find their potential - Helping the student to find resources to study better - Monitor the student's progress Qualifications - No previous experience required - Basic knowledge of the subject taught Requirements - No previous experience required - Basic knowledge of the subject taught Benefits - Flexible schedule - Work anywhere in the UK - Possibility of working online - Get paid between £20 and £40 /hour