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Airtable logo
Airtable

An independent, cloud-based software company, Airtable was founded on the belief that software should not determine how we work. On the contrary, the company be

Delivery Consultant

Location

California + 1 moreAll locations: California | New York

Posted

81 days ago

Salary

$119K - $207K / year

Seniority

Senior

5 yrs expExperience acceptedEnglishServiceNow

Job Description

Delivery Consultant

Airtable

• Deliver multiple concurrent enterprise Airtable implementations on time and within scope • Design scalable, reusable solution patterns and implementation playbooks • Lead customer onboarding and accelerate time-to-value • Advise customers on best practices, solution architecture, and workflow design • Contribute to internal documentation and best practice libraries • Partner with product teams to share customer insights and influence the roadmap • Collaborate with Sales, Customer Success, and Partners to drive adoption and satisfaction • Track and improve key metrics such as CSAT, NPS, and customer adoption post-implementation

Job Requirements

  • 5–8+ years in consulting, professional services, or solution delivery roles
  • Experience with enterprise SaaS platforms (e.g., Airtable, Salesforce, ServiceNow)
  • Strong background in workflow design, process mapping, and system implementation
  • Skilled in cross-functional stakeholder management in enterprise environments
  • Excellent consulting and client-facing communication skills
  • Ability to translate business requirements into scalable solutions
  • Solid understanding of database design and data modeling
  • Proven project management skills across multiple concurrent implementations
  • Ability to simplify complex technical concepts for diverse audiences
  • Hands-on builder mindset with Airtable or similar platforms
  • Basic fluency in AI/automation (workflows, scripting, LLM-enabled automations)
  • Deep Airtable platform expertise (preferred)
  • Experience with APIs, integrations, or light scripting (preferred)
  • Industry-specific consulting experience (e.g., marketing ops, product ops, finance ops) (preferred)
  • Change management and training experience (preferred)
  • Experience contributing to product feedback loops (preferred)
  • Prior experience in a high-growth startup or scaling services organization (preferred)

Benefits

  • In addition to NHS coverage, you will have access to supplemental insurance 100% covered (and your dependents covered at 85%)
  • Competitive pension scheme, life insurance, paid leave and sick leave
  • Complimentary mental health support via Modern Health
  • Family planning support via Carrot (fertility, adoption, and surrogacy)
  • Flexible and generous time off and sick time benefits
  • Transportation & Commuter Benefits
  • Monthly “Lifestyle Wallet” to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.
  • Supplemental reimbursement for Gender Affirmation procedures and services
  • Legal services - access to online tools to legal forms

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