• Execute high-volume outbound calls daily to warm leads, email lists, and aged pipeline opportunities • Re-engage prospects who previously showed interest but didn’t book or convert • Book 100–120 qualified calls per month • Drive 15+ qualified closed sets per month • Qualify leads effectively and ensure smooth handoff to closers with detailed notes • Track all activity in CRM (calls, conversations, bookings, outcomes) • Maintain pipeline hygiene and follow up consistently with prospects • Follow and improve call scripts, objection handling, and messaging • Adapt outreach based on lead source, behavior, and intent level • Hit daily/weekly activity and performance targets • Participate in daily huddles, call reviews, and coaching sessions • Provide feedback on lead quality, messaging, and conversion blockers

• Engage inbound and outbound leads to qualify opportunities • Book ~100 calls/month (4–5 per day) • Drive 15+ qualified closed sets/month • Ensure smooth handoff to closers with detailed notes • Maintain 70%+ show rate and 25%+ close rate • Execute structured follow-ups (email, SMS, Loom, etc.) • Re-engage warm leads and prioritize high-intent prospects • Track all activity, notes, and outcomes in CRM (Close.io or similar) • Maintain pipeline hygiene and complete daily reporting • Follow and improve scripts, messaging, and outreach frameworks • Participate in daily huddles, training, and coaching sessions • Collaborate with closers and marketing on lead quality and performance • Contribute to SOPs and share insights on objections, trends, and lead quality

About Us We are a trusted travel services company dedicated to providing personalized planning for vacations, cruises, and getaways. We pride ourselves on offering excellent client support and customized travel solutions while building a strong community of hospitality professionals. Position Overview We are seeking a Travel Appointment Coordinator to join our remote team. In this role, you will be responsible for connecting with potential clients, scheduling travel consultations, and supporting the reservations process. This position is ideal for individuals with strong communication skills and an interest in hospitality, customer service, or travel. Key Responsibilities Respond to inbound inquiries and schedule travel planning appointments. Follow up with prospective clients via phone, email, or online platforms. Assist in coordinating consultations between clients and travel specialists. Maintain accurate records of communications and scheduled appointments. Provide excellent customer service while representing Destination Knot’s brand values. Collaborate with team members to support client reservations and ensure seamless booking processes. Qualifications Strong communication and interpersonal skills. Detail-oriented with the ability to manage multiple schedules and client needs. Comfortable working in a remote environment with reliable internet access. Customer service experience preferred; hospitality or travel industry knowledge a plus. Self-motivated and organized with a professional demeanor. What We Offer Flexible remote work environment. Training and ongoing professional development in travel and hospitality services. Performance-based income earning possibilities. Access to exclusive travel perks and industry-related benefits. Supportive team environment with growth potential. $45,000 - $65,000 a year

Role Description We are seeking a highly skilled B2B Appointment Setter to support our outbound sales efforts. The primary focus of this role is to connect with potential clients through cold calling and email outreach, with the goal of scheduling qualified meetings for our senior sales representatives. This position is ideal for professionals who are results-driven, proactive, and possess exceptional English communication skills. You’ll be working in a fast-paced, performance-oriented environment where initiative and persistence are highly valued. Key Responsibilities - Conduct outbound cold calls to prospective clients: Make high-volume calls daily to potential business clients across various industries. - Execute targeted cold email outreach campaigns: Develop and send strategic cold emails to complement phone outreach efforts. - Utilize Apollo CRM for lead management: Work within the Apollo platform to manage and track all outreach activities. - Engage decision-makers across key industries: Reach out to Safety Managers, HR Managers, and Risk Managers in labor-intensive sectors. - Qualify and set appointments for senior sales representatives: Identify high-quality leads by assessing interest levels, urgency, and fit with company offerings. - Maintain accurate and up-to-date records: Document all outreach activities, call summaries, and client information in the CRM. - Collaborate closely with the sales team: Work in alignment with sales executives and team leaders to ensure seamless lead handoffs. - Stay informed and continuously improve performance: Participate in training sessions, performance reviews, and feedback discussions. Qualifications - Fluent English speaker with excellent verbal and written communication skills; minimal accent preferred. - Prior experience in business development, appointment setting, or outbound sales is highly desirable. - Strong interpersonal, listening, and persuasion skills. - Comfortable with high-volume cold calling and handling rejection professionally. - Experience using Apollo or similar CRM tools is an advantage. - Highly organized, self-motivated, and goal-oriented with a strong sense of accountability. Requirements - Must be proficient in clear spoken and written English. - Must have relevant and verifiable work experience. - Ability to provide NBI Clearance or Local Police Clearance if requested. - Availability for video meetings with camera on during work hours. - Must have no other clients during required working hours. Technical Requirements - Device: Reliable laptop or desktop computer. - Internet: High-speed connection (minimum 15 Mbps). - Audio: Noise-canceling headset. - Video: Webcam for virtual meetings. - Workspace: Quiet, professional environment. Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.