Pioneering automation for great content
Operations Manager
Location
United Kingdom
Posted
75 days ago
Salary
0
Seniority
Senior
Job Description
Operations Manager
Echobox
• Own the full finance function, including management accounts, month-end close, and quarterly reporting • Lead budgeting, forecasting, and detailed variance analysis • Build, maintain, and continuously improve robust financial models • Deliver clear and insightful reporting to support strategic decision-making • Manage R&D tax credit claims with external advisors • Oversee EMI stock option schemes, valuations, and grant processes • Ensure compliance with financial regulations and reporting standards • Act as a key point of contact for investors on financial performance and reporting • Translate financial data into compelling narratives for stakeholders • Establish and optimise financial processes, controls, and reporting frameworks • Own cash flow management, working capital optimisation, and cost control strategies • Monitor SaaS metrics (e.g. ARR, MRR, CAC, LTV, churn) and provide actionable insights • Improve financial visibility across the business through dashboards and KPI tracking • Ensure scalability of finance systems, processes, and controls as the company grows • Oversee payroll processes via external providers, ensuring accuracy and compliance • Support headcount planning and workforce cost modelling • Collaborate on compensation structures, bonus schemes, and commission frameworks • Provide financial insight into hiring plans and organisational growth • Partner with cross-functional teams across the business to lead and deliver end-to-end recruitment operations • Ensure accurate financial data, contracts, and pricing are reflected in CRM systems (e.g. HubSpot) • Partner with commercial teams on pricing strategies and revenue optimisation • Analyse sales performance, pipeline data, and revenue forecasting • Improve alignment between finance and sales operations • Manage outsourced bookkeeping and payroll providers • Lead procurement and supplier management (software, rent, insurance, etc.) • Ensure operational efficiency, cost discipline, and contract optimisation
Job Requirements
- Proven experience as a Operations Manager in a fast-paced environment
- Experience in SaaS, technology, or high-growth businesses (preferred)
- Strong financial modelling and analytical skills
- Deep understanding of SaaS metrics and financial operations (FinOps)
- Advanced Excel / spreadsheet skills
- Experience with Xero, HubSpot, or similar systems (desirable)
- Degree (2:1 or above), ideally from a top-tier university
- Strong communication skills with the ability to influence senior stakeholders
- Highly proactive, detail-oriented, and commercially aware
Benefits
- Work directly with the CEO and leadership team in a scaling AI company
- Own and shape the finance function with real strategic impact
- Gain exposure to investors, fundraising, and high-level decision-making
- Be part of a high-growth, product-driven business solving complex challenges
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