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RecargaPay

Nossa missão é democratizar os meios de pagamentos pelo celular por meio de um serviço inovador, econômico e seguro.

Head of Engineering (Cloud & Platform)

DirectorDirectorFull TimeRemoteLeadTeam 201-500Since 2010H1B No SponsorCompany SiteLinkedIn

Location

Worldwide

Posted

83 days ago

Salary

0

Seniority

Lead

Job Description

Head of Engineering (Cloud & Platform)

RecargaPay

Role Description As the Head of Cloud & Platform, you will own the evolution, reliability, and efficiency of the company’s entire cloud and platform ecosystem. Your mission is to build and scale a world-class cloud and developer platform that empowers engineering teams to deliver securely, reliably, and cost-efficiently on AWS. You will lead multiple squads covering Cloud Infrastructure, Platform Engineering, SRE, DevSecOps, and FinOps, driving modernization, automation, and standardization across environments. Strategically, you will define the roadmap that aligns platform capabilities with business goals and compliance requirements, while tactically ensuring operational excellence, resilience, and scalability. This role blends strategic leadership and technical depth, guiding senior engineering leaders, establishing architectural standards, championing reliability and cost efficiency, and partnering with Product, Security, and Compliance to ensure the platform supports rapid innovation in a regulated fintech context. Key Responsibilities - Define and execute the Cloud and Platform strategy, ensuring alignment with corporate objectives, regulatory frameworks, and cost-efficiency goals. - Lead a multi-disciplinary organization covering Cloud Infrastructure, SRE, Platform Engineering, and DevSecOps, fostering collaboration and shared accountability for uptime, security, and performance. - Drive modernization of infrastructure and delivery pipelines, enabling a unified, automated, and compliant cloud environment. - Partner with executive leadership to define scalable operating models, balancing autonomy for product squads with standardized guardrails and golden paths. - Establish a long-term architectural vision for cloud services, platform frameworks, and developer enablement tools. - Sponsor AI-assisted engineering adoption to enhance developer productivity, reduce toil, and accelerate delivery (e.g., Copilot, Cursor, LLM-based agents). - Serve as the ultimate technical and strategic authority for AWS, Kubernetes, IaC, Observability, and Reliability practices across the organization. - Oversee the design, scalability, and governance of the AWS multi-account organization, enforcing security, compliance, and cost policies (Control Tower, SCPs, Service Catalog). - Lead the definition and implementation of multi-region, multi-environment architectures ensuring reliability, latency optimization, and disaster recovery readiness (RPO/RTO). - Institutionalize well-architected principles (Security, Reliability, Performance, Cost, Sustainability) and drive continuous improvement programs based on regular audits. - Evolve network and connectivity architectures (VPC, Transit Gateway, PrivateLink, Global Accelerator) to meet scaling, compliance, and availability goals. - Own identity, access, and secrets management lifecycle (IAM least privilege, mTLS, KMS/HSM key rotation, Vault integration). - Oversee monitoring and observability frameworks, implementing standards, and unified dashboards across all services. - Ensure SLO-driven operations, with well-defined SLIs, error budgets, and automated incident management loops. - Lead resilience and reliability engineering practices, including chaos engineering, failover drills, dependency fallback design, and proactive degradation handling. - Build and scale the company’s Internal Developer Platform (IDP), empowering teams with self-service capabilities for environment provisioning, deployments, and observability. - Define golden paths, opinionated tooling, and reusable infrastructure modules, enabling consistent, secure, and fast software delivery across squads. - Ensure trunk-based development, progressive delivery (canary, blue/green), automated rollback, and health/SLO-gated deployments are embedded into CI/CD flows. - Drive GitOps adoption to achieve deterministic deployments, auditability, and drift detection. - Expand event-driven and streaming platforms (e.g., Kafka), defining keying, partitioning, and schema evolution strategies to support scalability and data integrity. - Partner with Security and Compliance to embed DevSecOps and Policy-as-Code practices into CI/CD and Kubernetes admission controllers. - Establish and lead a FinOps program, optimizing compute, storage, and data transfer costs while ensuring transparency through chargeback/showback models. - Define cost-to-serve models per service and implement automated guardrails for budgeting and right-sizing. - Integrate cost and performance telemetry into platform dashboards to drive data-informed decision-making. - Partner with Finance to align cloud spend forecasts and track savings initiatives tied to architecture decisions. - Lead and mentor senior engineering managers and principal engineers, building high-performance, high-accountability teams. - Promote a culture of reliability, automation, and continuous improvement through transparent metrics and post-incident learning loops. - Establish governance rhythms such as architecture councils, platform guilds, and reliability reviews to align technical direction and eliminate systemic friction. - Collaborate closely with Risk, Compliance, and Security to uphold standards like PCI-DSS, SOC2, ISO27001, LGPD, and GDPR within cloud and platform operations. Qualifications - Academic background oriented toward Computer Science, Engineering, or Software Development disciplines. - Deep expertise in AWS cloud architecture, including multi-account management, VPC design, EKS, ECS, Lambda, and networking topologies. - Proven experience with Infrastructure as Code (Terraform, Pulumi) and GitOps automation at scale. - Strong understanding of Kubernetes internals, workload orchestration, and cost/performance optimization. - Experience implementing SRE and reliability frameworks: SLOs, error budgets, chaos testing, and automated incident remediation. - Mastery of observability and monitoring (CloudWatch, Grafana, Datadog, NewRelic) with trace/metric/log correlation. - Proficiency in security and compliance engineering: IAM, KMS, encryption, secrets lifecycle, policy enforcement (OPA/Rego), and regulatory controls (PCI, LGPD, GDPR). - Experience defining and governing API and event-driven architectures (OpenAPI/AsyncAPI, Kafka schema registries). - Deep knowledge of progressive delivery, service mesh (e.g., Istio), and DevSecOps pipelines. - Strong FinOps acumen: right-sizing, egress optimization, reserved instance and savings plan strategy, and service-level cost attribution. - Experience integrating AI-assisted workflows (GitHub Copilot Enterprise, LLM-based linters and others) into development and CI pipelines, with measurable productivity impact. - Extensive hands-on experience in software engineering roles, with solid proficiency in Java (Spring Boot) and working knowledge of Python and asynchronous programming. - Strong foundation in Object-Oriented Programming and relational database systems. - Solid understanding of web and mobile application architectures, including security, session management, and development best practices. - Expertise in Domain-Driven Design and microservices architecture, with proven ability to design high-performance, scalable, and reliable distributed systems. - Demonstrated experience defining and executing architectural roadmaps aligned with business and developer-experience goals. - Deep knowledge of networking in AWS. - Advanced experience architecting VPC topologies, including Transit Gateway, private/public subnet design, NAT/GW cost optimization, and egress control for regulated environments. - Hands-on experience implementing observability pipelines at scale, integrating NewRelic, CloudWatch, Prometheus, Grafana, Datadog. - Familiarity with EKS internals: node group management, autoscaling, and Kubernetes cost/latency optimization. - Proven experience managing multi-region and multi-environment deployments. - Expertise in AWS security hardening and compliance controls, including IAM least-privilege modeling, KMS envelope encryption, CloudTrail auditing, GuardDuty detections, and automatic remediation with Lambda/Step Functions. - Deep understanding of container security, image signing, ECR scanning, and OPA/Rego policy design for admission controllers. - Advanced experience with Infrastructure as Code using Terraform (modules, workspaces, policy enforcement) and Pulumi (multi-language stacks, secrets providers, CI integration). - Proven ability to implement GitOps workflows, ensuring deterministic deployments and drift detection. - Strong policy-as-code practice to codify security/SRE guardrails across CI/CD and Kubernetes admission controllers. - Expertise automating application stack provisioning (app resources, service accounts, IAM bindings, egress controls) through reusable IaC modules and pipelines. - Deep understanding of progressive delivery (canary, blue/green, shadow traffic, automated rollback) and service mesh (Istio/Linkerd/App Mesh) for safe deployment strategies. - Mastery of resilience and reliability patterns: timeouts, bounded retries with jitter, circuit breakers, bulkheads, back-pressure, outbox/saga orchestration, and graceful degradation. - Deep knowledge of event-driven and streaming architectures (Kafka and others), including partitioning strategies, compaction/retention policies, rebalancing, ordering guarantees, exactly-once semantics, and schema evolution via registries. - Strong background in data performance engineering: caching (read-through/write-behind), connection pool tuning, pagination/cursoring, latency budgeting, and throughput modeling. - Experience with SLO-driven reliability: defining SLIs, error budgets, and reducing alert fatigue via multi-signal correlation. - Proficiency with production monitoring tools (NewRelic, Grafana, Datadog, CloudWatch) and advanced observability instrumentation. - Proven experience building self-service developer platforms (Backstage, Internal Developer Portals) that expose golden paths for application scaffolding, environment provisioning, and secure deployments. - Experience implementing event-driven DevEx tooling (e.g., ephemeral environments, automated CI insights, preview deployments). - Strong knowledge of API lifecycle management and governance (OpenAPI/AsyncAPI, contract testing, versioning, idempotency, error modeling). - Expertise in CI/CD automation and DevSecOps (GitHub Actions, CodeBuild/CodePipeline, artifact provenance, environment promotion, changelog automation). - Practical compliance-by-design experience translating PCI-DSS, KYC/AML, GDPR, and LGPD controls into technical patterns (tokenization, segmentation, audit trails, retention/erasure). - Experience leading AWS Well-Architected Framework reviews across all pillars (Security, Reliability, Performance, Cost, Operational Excellence, Sustainability). - Experience designing cost-aware architectures, balancing performance, resilience, and financial efficiency. - Exposure to edge computing and CDN optimization (Lambda@Edge, CloudFront Functions, custom caching policies). - Fluent in English and Spanish (Portuguese a plus). Soft Skills - Exceptional leadership in cross-functional environments, with the ability to balance strategic vision and hands-on technical depth. - Strong communicator able to influence C-level stakeholders and drive alignment across Product, Finance, Security, and Engineering. - Proven ability to mentor senior technical leaders and elevate organizational maturity in reliability, cloud operations, and automation. - High decision-making autonomy with strong prioritization and problem-solving under ambiguity. - Strategic mindset with the ability to translate complex business goals into long-term technical direction. - Strong decision-making and prioritization abilities under ambiguity, balancing immediate needs with long-term architectural vision. - Active contributor to a constructive feedback culture, capable of both giving and receiving feedback to drive improvement. - Comfort operating at both strategic and hands-on levels, flexing between system design and stakeholder engagement as needed. - Ability to learn rapidly and adapt to new technologies in fast-paced, large-scale environments. Industry-Specific Knowledge - You bring extensive experience leading Cloud and Platform Engineering organizations in complex, regulated, and high-growth environments, preferably within fintech or digital banking. - You combine deep technical fluency with financial discipline, operational rigor, and a passion for empowering developers through secure, efficient, and scalable cloud platforms. Benefits - Competitive and market-aligned salary. - Annual Award Program. - Remote work — wherever you are, you’re part of the team! - Home office allowance through a monthly deposit in the RecargaPay app. - Health and dental plans with no co-pay. - Life insurance. - Flexible meal allowance (via Flash). - TotalPass membership to take care of your health. - Language classes. Diversity & Inclusion at RecargaPay At RecargaPay, you’ll have the freedom to be who you are because we believe that diverse perspectives and experiences make us more creative and stronger. Here, everyone is welcome to express themselves authentically. We value the richness of each journey and the multiple ways of seeing the world, without distinctions of gender, race, sexual orientation, age, religion, or any other characteristic that makes us unique. About the Use of Your Data By sharing your resume with us, you authorize the use of your data for analysis during the selection process and possibly for other opportunities within the RecargaPay group. You can request the update or deletion of your information at any time, in accordance with LGPD (General Data Protection Law).

Job Requirements

  • Academic background oriented toward Computer Science, Engineering, or Software Development disciplines.
  • Deep expertise in AWS cloud architecture, including multi-account management, VPC design, EKS, ECS, Lambda, and networking topologies.
  • Proven experience with Infrastructure as Code (Terraform, Pulumi) and GitOps automation at scale.
  • Strong understanding of Kubernetes internals, workload orchestration, and cost/performance optimization.
  • Experience implementing SRE and reliability frameworks: SLOs, error budgets, chaos testing, and automated incident remediation.
  • Mastery of observability and monitoring (CloudWatch, Grafana, Datadog, NewRelic) with trace/metric/log correlation.
  • Proficiency in security and compliance engineering: IAM, KMS, encryption, secrets lifecycle, policy enforcement (OPA/Rego), and regulatory controls (PCI, LGPD, GDPR).
  • Experience defining and governing API and event-driven architectures (OpenAPI/AsyncAPI, Kafka schema registries).
  • Deep knowledge of progressive delivery, service mesh (e.g., Istio), and DevSecOps pipelines.
  • Strong FinOps acumen: right-sizing, egress optimization, reserved instance and savings plan strategy, and service-level cost attribution.
  • Experience integrating AI-assisted workflows (GitHub Copilot Enterprise, LLM-based linters and others) into development and CI pipelines, with measurable productivity impact.
  • Extensive hands-on experience in software engineering roles, with solid proficiency in Java (Spring Boot) and working knowledge of Python and asynchronous programming.
  • Strong foundation in Object-Oriented Programming and relational database systems.
  • Solid understanding of web and mobile application architectures, including security, session management, and development best practices.
  • Expertise in Domain-Driven Design and microservices architecture, with proven ability to design high-performance, scalable, and reliable distributed systems.
  • Demonstrated experience defining and executing architectural roadmaps aligned with business and developer-experience goals.
  • Deep knowledge of networking in AWS.
  • Advanced experience architecting VPC topologies, including Transit Gateway, private/public subnet design, NAT/GW cost optimization, and egress control for regulated environments.
  • Hands-on experience implementing observability pipelines at scale, integrating NewRelic, CloudWatch, Prometheus, Grafana, Datadog.
  • Familiarity with EKS internals: node group management, autoscaling, and Kubernetes cost/latency optimization.
  • Proven experience managing multi-region and multi-environment deployments.
  • Expertise in AWS security hardening and compliance controls, including IAM least-privilege modeling, KMS envelope encryption, CloudTrail auditing, GuardDuty detections, and automatic remediation with Lambda/Step Functions.
  • Deep understanding of container security, image signing, ECR scanning, and OPA/Rego policy design for admission controllers.
  • Advanced experience with Infrastructure as Code using Terraform (modules, workspaces, policy enforcement) and Pulumi (multi-language stacks, secrets providers, CI integration).
  • Proven ability to implement GitOps workflows, ensuring deterministic deployments and drift detection.
  • Strong policy-as-code practice to codify security/SRE guardrails across CI/CD and Kubernetes admission controllers.
  • Expertise automating application stack provisioning (app resources, service accounts, IAM bindings, egress controls) through reusable IaC modules and pipelines.
  • Deep understanding of progressive delivery (canary, blue/green, shadow traffic, automated rollback) and service mesh (Istio/Linkerd/App Mesh) for safe deployment strategies.
  • Mastery of resilience and reliability patterns: timeouts, bounded retries with jitter, circuit breakers, bulkheads, back-pressure, outbox/saga orchestration, and graceful degradation.
  • Deep knowledge of event-driven and streaming architectures (Kafka and others), including partitioning strategies, compaction/retention policies, rebalancing, ordering guarantees, exactly-once semantics, and schema evolution via registries.
  • Strong background in data performance engineering: caching (read-through/write-behind), connection pool tuning, pagination/cursoring, latency budgeting, and throughput modeling.
  • Experience with SLO-driven reliability: defining SLIs, error budgets, and reducing alert fatigue via multi-signal correlation.
  • Proficiency with production monitoring tools (NewRelic, Grafana, Datadog, CloudWatch) and advanced observability instrumentation.
  • Proven experience building self-service developer platforms (Backstage, Internal Developer Portals) that expose golden paths for application scaffolding, environment provisioning, and secure deployments.
  • Experience implementing event-driven DevEx tooling (e.g., ephemeral environments, automated CI insights, preview deployments).
  • Strong knowledge of API lifecycle management and governance (OpenAPI/AsyncAPI, contract testing, versioning, idempotency, error modeling).
  • Expertise in CI/CD automation and DevSecOps (GitHub Actions, CodeBuild/CodePipeline, artifact provenance, environment promotion, changelog automation).
  • Practical compliance-by-design experience translating PCI-DSS, KYC/AML, GDPR, and LGPD controls into technical patterns (tokenization, segmentation, audit trails, retention/erasure).
  • Experience leading AWS Well-Architected Framework reviews across all pillars (Security, Reliability, Performance, Cost, Operational Excellence, Sustainability).
  • Experience designing cost-aware architectures, balancing performance, resilience, and financial efficiency.
  • Exposure to edge computing and CDN optimization (Lambda@Edge, CloudFront Functions, custom caching policies).
  • Fluent in English and Spanish (Portuguese a plus).
  • Soft Skills
  • Exceptional leadership in cross-functional environments, with the ability to balance strategic vision and hands-on technical depth.
  • Strong communicator able to influence C-level stakeholders and drive alignment across Product, Finance, Security, and Engineering.
  • Proven ability to mentor senior technical leaders and elevate organizational maturity in reliability, cloud operations, and automation.
  • High decision-making autonomy with strong prioritization and problem-solving under ambiguity.
  • Strategic mindset with the ability to translate complex business goals into long-term technical direction.
  • Strong decision-making and prioritization abilities under ambiguity, balancing immediate needs with long-term architectural vision.
  • Active contributor to a constructive feedback culture, capable of both giving and receiving feedback to drive improvement.
  • Comfort operating at both strategic and hands-on levels, flexing between system design and stakeholder engagement as needed.
  • Ability to learn rapidly and adapt to new technologies in fast-paced, large-scale environments.
  • Industry-Specific Knowledge
  • You bring extensive experience leading Cloud and Platform Engineering organizations in complex, regulated, and high-growth environments, preferably within fintech or digital banking.
  • You combine deep technical fluency with financial discipline, operational rigor, and a passion for empowering developers through secure, efficient, and scalable cloud platforms.

Benefits

  • Competitive and market-aligned salary.
  • Annual Award Program.
  • Remote work — wherever you are, you’re part of the team!
  • Home office allowance through a monthly deposit in the RecargaPay app.
  • Health and dental plans with no co-pay.
  • Life insurance.
  • Flexible meal allowance (via Flash).
  • TotalPass membership to take care of your health.
  • Language classes.
  • Diversity & Inclusion at RecargaPay
  • At RecargaPay, you’ll have the freedom to be who you are because we believe that diverse perspectives and experiences make us more creative and stronger. Here, everyone is welcome to express themselves authentically. We value the richness of each journey and the multiple ways of seeing the world, without distinctions of gender, race, sexual orientation, age, religion, or any other characteristic that makes us unique.
  • About the Use of Your Data
  • By sharing your resume with us, you authorize the use of your data for analysis during the selection process and possibly for other opportunities within the RecargaPay group. You can request the update or deletion of your information at any time, in accordance with LGPD (General Data Protection Law).

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What You’ll Do: Policy and Practice Development (40%) - Develop policy recommendations and practice models aligned with our overall narrative and policy strategy, including with our evolving national immigrant and integration framework and career pathway workstream, aligning sector-specific initiatives with WES’ good work framework and economic prosperity goals. - Support WES-wide goals through coherent U.S. policy and practice action plans, and benchmarks and identify opportunities to exceed goals through strong partnerships. - Develop and maintain, in partnership with leadership team members and the Strategy, Planning, and Learning team, robust and multi-year learning, monitoring, and evaluation plans that help advance the work of the policy team. - Work in tandem with peers on the Career Pathways team to lend policy and practice expertise (including policy staff in a matrixed reporting environment) to address barriers that immigrants and others have in accessing good jobs in key industries, such as healthcare (e.g., physicians and direct care). Technical Assistance and Subject-Matter Expertise (20%) - Provide expertise and insights on policy and practice barriers, and their remedies, and develop model legislation and best practices to internal and external partners. - Provide direct technical assistance to legislators, agencies, and implementation partners. - Collaboratively lead policy and practice-based workgroups, such as those focused on credential pathways and specific policy objectives (healthcare to be seconded in full or part to career pathways depending on work stream needs). - Maintain and grow policy and practice subject matter expertise. Team Leadership and Management (20%) - Create, manage, and mentor a high performing team that builds an inclusive, collaborative, and supportive team culture focused on innovation, results-orientation, accountability, clarity, and prioritization. - Provide ongoing performance management and support to direct reports to ensure team members are contributing effectively, managing workloads, and developing their skills, knowledge, and experience. - Set clear expectations to help maintain and foster a positive work environment, both within the team and with internal and external partners. System and System Actor Engagement (20%) - Work collaboratively with the Lead, Strategic Influence and Engagement, to identify networks, partners, allies, and individuals aligned with policy objectives to build and steward relationships that move policy and practices forward at scale and help drive policy changes with impact. - Engage directly with federal, state and local actors when the purpose is technical assistance or policy design and contribute to state-level learning to national policy and framework development. - Work closely with communications colleagues to identify, develop, and drive the creation of materials for internal and external publications that contribute towards advancing policy goals. - Represent policy issues and WES in general at key conferences, webinars, meetings, and coalitions. Your Experience: Required - Bachelor’s degree or an acceptable equivalent combination of education and experience. - At least 10 years of experience in public policy, government, government relations, nonprofit or public administration, immigration-related work or campaigns, with express and demonstrated expertise in at least 1-2 in WES’s policy portfolio areas such as internationally trained professionals, workforce access, licensure, immigrants, and refugees. The majority of the experience must be in the US, with a preference for engagement at both the state and federal levels. - Five+ (5+) years of experience in leading or managing a team, with a preference to those oriented to meet system change goals as part of a wider, matrixed approach. Additional leadership training, such as through degrees, evidence of ongoing learning, or professional leadership training, is also desired but not required. - Demonstrated expertise in driving policy reforms, such as through policy analysis, stakeholder mapping and engagement, bill or amendment drafting, testimony, communication strategies, and partner engagement. - Proven track record of successfully leading system change work and engaging policy makers and key stakeholders toward a desired goal or outcome. - Demonstrated efficiency in managing multiple concurrent diverse tasks and projects with an ability to stay focused despite considerable noise in order to achieve desired outcomes. - Strong ability to work within ambiguous, dynamic and entrepreneurial environments and see each new challenge as an opportunity for change; be comfortable with risk and failure as a natural part of long-term success. - Exceptional verbal and written communication skills. - Thrive in an environment that values transparency, collaboration, and a learning orientation. - Bring a “can-do” attitude and have a willingness to stretch up and down in their role as needs evolve. - Communicate efficiently and effectively, with the intention to drive action but also with compassion and understanding. - This is a remote working role with requirements for team members to travel to in-person meetings upon request, usually in the NYC area and usually no less than three times a year. Travel to DC or other locations may be required. Most WES team schedules reflect Eastern Time, and the candidate will need to make themselves available for meetings and collaborative conversations during this time, although the general work schedule may be flexible to accommodate team members in other time zones. What We Offer: Joining our team at WES means embarking on a purpose-driven career with a global impact, where you contribute daily to making a tangible difference in the lives of people worldwide. You'll thrive in an employee-centric environment, with access to learning opportunities, pathways for personal and professional development, and recognition of your achievements. Our inclusive, mission-driven culture values employees and focuses on investing in our people through our culture, people framework, and programming while offering the flexibility of remote work options. - Work-Life Harmony: We believe that success is all about maintaining balance. Enjoy the freedom of remote work and flexible scheduling, paired with generous time-off policies designed to assist you in maintaining a healthy equilibrium between your personal and professional commitments. Our comprehensive wellness programs and work environment are focused on fostering your well-being. - Rewards and Recognition: Your dedication and achievements are the cornerstone of our success. We recognize the importance of valuing your hard work which is why we offer competitive compensation, comprehensive benefits, and tangible rewards to celebrate your contributions. - Professional Growth and Development: We are committed to nurturing growth within our team, recognizing that growth is essential to providing opportunities for career advancement and ongoing professional development. To prioritize your learning and success, we invest in comprehensive training programs and offer tuition reimbursement opportunities. We promote a culture of continuous learning that empowers you to thrive and evolve in your career. - Innovation and Impact: Engage in work that directly transforms lives and empowers individuals and communities by expanding access to global educational and professional pathways. Join us in fostering a culture that values innovation, embraces new approaches, and leverages transformation to implement and drive impactful change. - Community and Connection: Our team is made up of individuals from different cultures and backgrounds who have varying perspectives and ideas. Our diverse workforce reflects the global community we serve, and we take pride in it. We are committed to fostering a workplace where everyone feels valued, respected, and included. Experience the power of connection by participating in a range of activities, including employee-led resource groups, town halls, collaborative team events, meaningful volunteer opportunities, and initiatives that promote equity, celebrate diversity, and cultivate a strong sense of belonging within our organization. Values: - Opportunity - We open doors so people can build better futures. - Inclusion - We become stronger, more creative, and more resilient when we embrace diversity. - Equity - We uphold fairness and justice in our work and actions. - Enterprising - We are resourceful, inventive, and driven. Inclusive Recruitment Process: We welcome all applicants, irrespective of their experience perfectly fitting the job description, as we value diverse and innovative viewpoints. At our organization, individuals who thrive in a culture of continuous learning and inclusive teamwork excel. We are committed to fostering an inclusive and accessible work environment where everyone feels valued, respected, and supported and welcome members of all backgrounds and perspectives to apply. Our Commitment: World Education Services is committed to fostering an inclusive workplace that reflects the rich tapestry of our communities, both in the US and Canada. This commitment is underscored by our unwavering dedication to providing equal opportunities to all qualified individuals, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. This commitment extends to every aspect of employment, from recruitment and hiring to promotions, training, and benefits. We comply with all applicable federal, state, and local anti-discrimination laws. For us, diversity goes beyond compliance – it's about embracing unique perspectives and cultivating an environment where everyone feels valued and empowered to reach their full potential. If you require assistance and/or accommodation at any point during the recruitment process, please contact us at hiring@wes.org, we're here to support you. Our Talent Acquisition team is happy to work with you to find solutions that meet your needs. For more information about WES, please visit our website at www.WES.org

United States
$107K - $140K / year
GE HEALTHCARE logo

Director, Resilience

GE HEALTHCARE

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Director83 days ago
Full TimeRemoteTeam 10,001

Job Description Summary The Director, Resilience, plays a vital role in implementing the company’s resiliency strategy within a designated business Segment and supporting Function. The company is structured into four business Segments—Imaging, Pharmaceuticals (PDx), Patient Care Solutions (PCS), and Advanced Visualization Solutions (AVS)—supported by enterprise Functions such as HR, Finance, and others. This role is embedded within the Resilience Center of Excellence (COE) and focuses on delivering resilience capabilities tailored to the operational needs of the assigned areas. Reporting to the Global Head of Business Continuity & Resiliency, the Director is responsible for executing business continuity and end-to-end resiliency initiatives at the Segment and Function level. The role partners closely with business leaders to embed resilience into planning, strengthen preparedness, and ensure alignment with enterprise standards. While the Director may contribute to broader COE efforts, the primary focus is on Segment-specific execution and support. This role requires strong strategic influence, program management skills, a collaborative focus, and the ability to translate strategy into practical, business-aligned solutions. Job Description Responsibilities: - Facilitate the development of Business Continuity Plans (BCPs) for critical sites and functions, aligned with enterprise resilience goals. - Drive end-to-end supply chain resiliency planning by assessing threats, identifying risks, mapping value streams, and supporting strategies for high-priority operations. - Collaborate with Disaster Recovery teams to ensure application recovery aligns with business continuity objectives. - Integrate real-time risk intelligence into Segment and Function strategies to enable proactive risk management and faster response. - Prioritize and lead complex mitigation initiatives that reduce risk and align with business priorities. - Serve as a strategic advisor and trusted partner to Segment and Function leadership, guiding mitigation actions and influencing decisions on resilience investments and operational risk. - Support climate risk assessments focused on physical threats (e.g., extreme weather, flooding, wildfires) to critical sites and infrastructure, and lead segment mitigation strategies that enhance long-term operational resilience. - Participate and at times lead crisis response efforts, including coordination, mitigation, and post-event reviews. - Lead training and awareness efforts to build resilience capability and embed a culture of preparedness. - Collaborate with technology, data, and operations teams to enhance resilience tools, dashboards, and reporting for real-time visibility and program management. - Coordinate with the Resilience COE and Segment/Function stakeholders to uphold governance standards and contribute to the continuous improvement of the enterprise-wide resilience program. - Track and report on resilience KPIs, operational outages, and other metrics to measure progress and support continuous improvement. Qualifications: - Bachelor’s degree in business administration, risk management, emergency management, or a related field. - Minimum of 8+ years of experience in resilience, business continuity, or related disciplines, with a strong track record of program execution. - Familiarity with resilience tools (e.g., Fusion Risk Management, Everbridge, Castellan), data platforms (e.g., Tableau, PowerBI), and crisis management systems. - Solid understanding of business resilience principles, enterprise risk management, crisis management, and supply chain resilience. - Demonstrated ability to collaborate across functions and influence stakeholders to drive program success. - Experience managing projects and coordinating across multiple stakeholders to deliver timely, effective outcomes. - Strong communication and interpersonal skills, with the ability to engage, support, and influence leaders at various levels. - Experience leading training programs, workshops, or resilience exercises. - Knowledge of manufacturing and supply chain operations. Desired Characteristics: - Professional certifications in Business Continuity (e.g., CBCP, MBCI) or Risk Management. - Proactive, solutions-oriented mindset with the ability to navigate ambiguity and support business decision-making. - Self-starter who can work independently while contributing to a collaborative team environment. - Awareness of industry trends, best practices, and regulatory requirements related to resilience and business continuity. - Strong organizational and problem-solving skills, with the ability to manage competing priorities and deliver results. - Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills. #Remote #LI-CH3 For U.S. based positions only, the pay range for this position is $140,000.00-$210,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: March 30, 2026

United States
$140K - $210K / year
Job Closed