• Conduct comprehensive autism assessments for adults via telehealth • Deliver actionable feedback to clients following evaluations • Write clear, thorough clinical reports that document findings and recommendations • Participate in case consultations and clinical collaborative opportunities • Focus on direct client care while we handle administrative tasks and insurance billing

• Conduct comprehensive autism assessments for adults via telehealth • Deliver actionable feedback to clients following evaluations and develop personalized post-assessment plans • Write clear, thorough clinical reports that document findings and recommendations • Participate in case consultations and clinical collaborative opportunities • Focus on direct client care while we handle administrative tasks and insurance billing

• Responsible for delivering effective, efficient, and timely delivery of the Company’s line of services to multiple customers within an assigned geographic territory. • Is provided a company van and tools and travels to a variety of customer sites to maintain commercial properties. • Performs preventive maintenance and corrective repairs on buildings, equipment and grounds. • Conducts “face to face” relationship with Customers in the service of the client’s requirements. • Utilizes multiple trade skills such as carpentry, plumbing, electrical, painting, and roofing, HVAC, and other skills as needed to solve maintenance problems. • Completes preventative maintenance and repairs per work order requirements. • Self performs the following duties in compliance company procedures, regulatory requirements and safety standards. • Performs minor plumbing maintenance on existing systems (e.g. unclog toilets and drains, repair leaks in drains and faucets, replace toilets and faucet fixtures as needed, etc.). • Performs routine painting, carpentry work, etc., as necessary to maintain our Client’s facilities in like new condition (e.g. repair a hole in dry-wall, prep the area, and match the paint to present a uniform and original like new appearance). • Performs minor electrical maintenance as allowed without a license within state law requirements (e.g. repair or replacement of fixtures, wall switches, and outlets. Replace light bulbs, ballasts and sockets if necessary). • Completes service inspections and asset inspections as needed. • Fully utilizes technology (tablet, smartphone) to: • Access and complete work orders including notes on services provided. • Create and submit Service Reports and Quality Inspection images and reports. • Submit timesheets, expense reports, and purchase card logs. • Obtains necessary materials and supplies to complete all tasks. • Creates a positive climate with the client, provides and generates customer satisfaction. • Maintains timely and consistent communications with customer and internal support teams. • Obtains and completes EFS required safety and compliance training and attends weekly safety meetings. • Provides estimates for larger projects and services needed to onsite customer. • Completes other duties as assigned or required.

• Develop strong knowledge of Horace Mann Property and Casualty insurance products, services and policies. • Handle and problem solve customers' inquiries via phone, email, and chats. • Responsible for ensuring a great customer experience in both written and verbal communications. • Maintain quality and compliance within every interaction by adhering to all applicable company and state rules and regulations. • Responsible for proactive up-sell and cross-sell of insurance solutions to existing customer base.