Company Description At Linked Light Pulse, we're not just a sales company; we're your trusted partner in achieving unparalleled success. With a dedication to excellence ingrained in our DNA, we pride ourselves on delivering results that exceed expectations. Job Description Job Description:We are seeking a friendly and detail-oriented Customer Support Assistant to provide excellent service and assist customers with their inquiries, concerns, and requests. This role is ideal for someone who enjoys helping others and thrives in a fast-paced, service-driven environment. Responsibilities - Respond to customer inquiries via phone, email, or chat in a timely and professional manner - Provide accurate information about products, services, and company policies - Assist in resolving customer issues and escalating complex cases when necessary - Maintain detailed and accurate records of customer interactions - Follow up with customers to ensure their concerns are resolved - Collaborate with internal teams to address customer needs and improve service quality - Assist in processing orders, returns, and general account inquiries Qualifications - Respond to customer inquiries via phone, email, or chat in a timely and professional manner - Provide accurate information about products, services, and company policies - Assist in resolving customer issues and escalating complex cases when necessary - Maintain detailed and accurate records of customer interactions - Follow up with customers to ensure their concerns are resolved - Collaborate with internal teams to address customer needs and improve service quality - Assist in processing orders, returns, and general account inquiries Additional Information - Benefits - Competitive Salary - Flexible Work Schedule - Paid Time Off (PTO) - Health & Wellness - Professional Development - Employee Discounts - remote job, - Compensation: USD 18 - USD 25 - hourly

Company Description At Linked Light Pulse, we're not just a sales company; we're your trusted partner in achieving unparalleled success. With a dedication to excellence ingrained in our DNA, we pride ourselves on delivering results that exceed expectations. Job Description Job Description: We are seeking a friendly, reliable, and customer-focused Customer Service Representative (CSR) to join our team. This role is responsible for assisting customers, resolving inquiries, and ensuring a high level of customer satisfaction. Responsibilities - Respond to customer inquiries via phone, email, or chat in a timely and professional manner - Provide accurate information about products, services, and company policies - Assist customers with orders, returns, and account-related questions - Troubleshoot and resolve customer issues efficiently and effectively - Maintain detailed and accurate records of customer interactions - Escalate complex issues to the appropriate department when necessary - Follow up with customers to ensure satisfaction and issue resolution Qualifications Qualifications - High school diploma or equivalent (required); Associate’s or Bachelor’s degree preferred - Previous experience in customer service or a related field is a plus - Strong communication and interpersonal skills - Basic computer skills and ability to learn new systems quickly - Ability to multitask and manage a high volume of inquiries Additional Information - Benefits - Competitive Salary - Flexible Work Schedule - Paid Time Off (PTO) - Health & Wellness - Professional Development - Employee Discounts - remote job, - Compensation: USD 17 - USD 27 - hourly

Role Description Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. - Handle and carefully respond to all customer inquiries - Provide excellent customer service through active listening - Work with confidential customer information and treat it sensitively - Aim to resolve issues on the first call by being proactive - Appropriately communicate with customers - Calmly attempt to resolve and de-escalate any issues - Escalate interactions when necessary and appropriate - Track all call related information for auditing and reporting purposes - Provide feedback on call issues - Upsell if required Qualifications - High School Diploma or equivalent - Minimum of 6 months of customer service experience - Must be 18 years of age or older - Ability to type at least 25 words per minute - Comfortable with desktop computer systems and have general knowledge of Windows-based systems - Customer service and/or sales experience preferred - College degree preferred but not required Requirements - Must be able to provide a personal device (desktop, laptop or tablet), with Windows 11 or later - Wired Ethernet LAN connection - Internet Connection (Satellite, wireless and dial-up ISP are not permitted) - A minimum of 4GB RAM Internet Requirements - Minimum subscribed download rate equal or exceeds 15.0 Mbps - Minimum subscribed upload rate equal or exceeds 5.0 Mbps - ISP must have no packet loss and ping under 50ms - Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN - Proof of internet speed required Benefits - Paid Training - Competitive Wages - Full Benefits (Medical, Dental, Vision, 401k and more) - Paid Time Off - Employee wellness and engagement programs

We are seeking a proactive and client-focused Client Experience Coordinator to help guide clients through a smooth, organized, and professional journey from initial contact to completion. This fully remote role is ideal for someone who enjoys building positive client relationships, managing details behind the scenes, and ensuring every interaction feels seamless and well supported. The ideal candidate is self-motivated, highly organized, and confident working independently while utilizing structured systems, tools, and training provided. What Youll Do: - Connect with clients to understand their needs, goals, and preferences - Provide clear guidance, updates, and consistent follow-up communication - Coordinate important details and ensure all information is accurate and organized - Create tailored experiences that reflect each clients expectations - Maintain professional, friendly support throughout the entire process - Document interactions and keep records up to date What Were Looking For: - Strong written and verbal communication skills - Excellent organization and attention to detail - Client-facing or customer service experience preferred (not required) - Comfortable working independently in a remote environment - Reliable, professional, and confident using digital tools - Must be a citizen of the US, Mexico, Australia, or the UK Why This Role Stands Out: - 100% remote work flexibility - Structured onboarding and ongoing training - Supportive team environment - Clear opportunity for professional growth If you enjoy helping clients feel supported, organized, and confident every step of the way, we encourage you to apply.