We are seeking a dependable and organized Remote Service Coordinator to assist with client communication, scheduling support, and coordination of service details. This fully remote role is ideal for someone who enjoys helping people, staying organized, and ensuring tasks are handled efficiently from start to finish. As a Remote Service Coordinator, you will communicate with clients to gather important information, assist with scheduling requests, and help coordinate reservations and confirmations. You will review details carefully, maintain organized records, and ensure updates are communicated clearly throughout the process. This position plays an important role in creating a smooth, well-managed experience by keeping schedules organized and ensuring all information is accurate. The ideal candidate is detail-oriented, proactive, and comfortable working independently in a remote environment while using provided systems and tools. Key Responsibilities: - Coordinate scheduling requests, reservations, and confirmations - Communicate with clients to collect necessary details and provide updates - Review information carefully to ensure accuracy and completeness - Track changes and follow up on outstanding items - Maintain organized records using internal systems and digital tools Qualifications: - Strong communication and organizational skills - Customer service, administrative, or coordination experience is helpful but not required - Comfortable using technology and online systems - Ability to work independently and manage multiple tasks - Detail-oriented with strong follow-through Additional Details: - 100% remote position - Training and ongoing support provided - Supportive team environment with opportunities to develop new skills Must be a citizen of the US, UK, Australia, Spain, Mexico, or LATAM.

We are seeking a customer-focused Customer Service Representative to support clients through a dedicated advisor-led service model. In this role, you will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish. You will work closely with assigned advisors to help manage client requests, answer questions, and provide timely updates related to planning, scheduling, and confirmations. This position is fully remote and well suited for someone who enjoys helping others, staying organized, and delivering high-quality customer service in a structured environment. What Youll Do: - Support customers through their assigned advisor - Respond to inquiries and provide accurate information - Assist with scheduling, confirmations, and follow-ups - Maintain clear communication and accurate client records What Were Looking For: - Strong communication and customer service skills - Attention to detail and comfort working remotely - Reliable, professional, and tech-comfortable - Must be a citizen of the US, UK, Australia, LATAM or Spain Why This Role Stands Out: - Fully remote position - Training and ongoing support provided - Opportunity to grow within a supportive team

• You are the first point of contact for users of our Infoma software modules in the area of financial accounting • You analyze and classify customer inquiries and document the reports in the ticketing system • You handle general customer inquiries and resolve them through remote diagnosis and assistance • For more complex issues, you gather all relevant data and information and prepare them for the next support level • You regularly make use of our training, development, and certification offerings to continuously advance your skills

• You are the first point of contact for users of our Infoma software modules in financial accounting • You analyze and classify customer inquiries and document reports in the ticketing system • You handle general customer inquiries and resolve them via remote diagnosis with guidance • For more complex issues, you collect all relevant data and information and prepare them for escalation to the next support level • You regularly use our training, development, and certification offerings to continuously advance your skills