Join the team bringing advanced autonomy to the built world At Bedrock, we’re moving AI out of the lab and into the real world. Our team is composed of industry veterans who helped launch Waymo, scaled Segment to a $3.2B acquisition, and grew Uber Freight to $5B in revenue. Today, we’re deploying autonomous systems on heavy construction machinery across the country, accelerating project schedules of billion-dollar infrastructure projects and improving safety on job sites. Backed by $350M in funding, we’re working quickly to close the gap between America's surging demand for housing, data centers, manufacturing hubs, and the construction industry's growing labor shortage. This is where algorithms meet steel-toed boots. You’ll collaborate with construction veterans and world-class engineers to solve physical-world problems that simulations can’t touch. If you're ready to apply cutting-edge technology to solve meaningful problems alongside a talented team—we'd love to have you join us. About the Role The Remote Assistance Lead is a critical member of Bedrock Robotics’ Remote Operations Team, responsible for maintaining uptime and operational continuity of our autonomous excavator fleet from a centralized command station. When a machine encounters an issue it cannot resolve autonomously — whether a system fault, unexpected terrain condition, or edge-case scenario — this person steps in remotely to assess the situation, clear faults, and safely return the machine to productive operation. This is a unique role that sits at the intersection of heavy construction expertise and cutting-edge robotics: you need to think like a seasoned equipment operator and act with the precision and composure of a remote pilot. Starting as an individual contributor, this role will scale quickly. You will lead a team of three Remote Assistance Operators by end of year, growing to nine or more by mid-next year. You will be the technical and cultural anchor for this team — setting the standard for how remote assistance is performed, documented, and continuously improved. Key Responsibilities Remote Machine Operation & Fault Response - Monitor autonomous excavator operations in real time via remote command station interfaces, ready to intervene when machines encounter conditions they cannot resolve independently. - Remotely operate excavators — including controlling movement, arm articulation, and positioning — from a computer station that may be located many miles from the physical machine. - Diagnose and clear machine faults quickly and accurately, using a combination of sensor data, camera feeds, system logs, and direct construction expertise to determine the safest corrective action. - Execute safe machine recoveries: reposition stuck or stalled equipment, navigate machines through complex site conditions, and return them to autonomous operation mode. - Maintain situational awareness across multiple machines simultaneously, prioritizing interventions based on operational urgency and site safety. Documentation & Continuous Improvement - Log every remote assistance event with detailed, structured incident reports covering fault type, machine state, corrective action taken, and resolution time. - Identify recurring fault patterns and work cross-functionally with engineering and autonomy teams to reduce repeat intervention events. - Develop and refine remote assistance playbooks, decision trees, and standard operating procedures that codify best practices for your team. - Provide structured feedback to product and engineering teams on machine behavior, interface usability, and operational gaps observed during remote interventions. Team Leadership & Development - Build and lead the Remote Assistance Operator team from the ground up — from a team of one to three by year-end and nine or more by mid-next year. - Define hiring profiles, interview criteria, and onboarding programs for Remote Assistance Operators, ensuring new team members are trained and qualified before handling live machines independently. - Develop shift coverage plans and escalation protocols that ensure continuous fleet monitoring across operational hours. - Mentor team members on both the construction domain knowledge and remote operations skills required to perform effectively in this role. - Conduct regular performance reviews, identify skill development opportunities, and hold the team to a high standard of safe, precise remote operation. Cross-Functional Collaboration - Serve as the primary operational voice for the remote assistance function, collaborating daily with autonomy engineers, field operations leads, and safety personnel. - Participate in machine readiness reviews, contributing ground-level operational perspective on new software releases, hardware configurations, and site deployments. - Provide data-driven reporting on fleet intervention frequency, resolution times, fault category breakdowns, and team performance metrics to operations leadership. - Support incident investigations by contributing an operator’s perspective on machine behavior, remote interface limitations, or procedural gaps. Qualifications Required - 5+ years of hands-on experience operating heavy construction equipment, with a strong emphasis on excavators, including proficiency with machine controls, hydraulics, and site safety protocols. - Demonstrated ability to quickly diagnose mechanical or operational issues in the field and execute corrective actions under time pressure and with limited information. - High degree of spatial reasoning and situational awareness — able to interpret camera feeds, telemetry data, and site maps to safely maneuver equipment remotely. - Comfortable operating in a technology-forward environment; willingness to learn and engage with software interfaces, control systems, and data dashboards as part of daily work. - Strong written and verbal communication skills; able to produce clear, concise incident reports and relay critical information to engineering and operations teams under pressure. - Must obtain OSHA 30 within 90 days of hire date. - Experience in informal or formal leadership, mentorship, or team coordination within a field operations environment. Preferred - OSHA 30-Hour Construction certification. - Experience working with autonomous vehicles, robotics systems, or remote-operated equipment in a professional context. - Background in drone operation, remote vehicle piloting, simulators, or other technology-mediated equipment control. - Prior experience developing or refining SOPs, training materials, or operational playbooks for a field team. - Proficiency with Google Workspace or Microsoft Office for documentation and reporting. - Familiarity with construction site coordination, grading operations, or earthwork workflows. What Success Looks Like In the first 90 days, this person will be fully qualified to independently manage remote interventions on live machines, have documented a baseline set of fault-response procedures, and have contributed meaningfully to improving the tools and workflows used by the remote assistance function. Within six months, they will have hired and onboarded the first cohort of Remote Assistance Operators, established shift coverage protocols, and reduced average fault-to-resolution time through better playbooks and tighter engineering feedback loops. Within a year, they will be leading a growing team of nine or more operators, running a well-documented and continuously improving remote assistance program that is trusted by field operations, engineering, and safety alike — and that directly enables Bedrock’s fleet to operate at higher utilization and with greater confidence. Work Environment and Physical Requirements - This is a full-time remote role; work is performed from a designated command station setup, which may be at a Bedrock facility or a pre-approved home office environment meeting technical requirements. - Extended periods of focused screen-based monitoring are required; candidates must be comfortable sustaining high attention and quick reaction time over long operational periods. - Shift work, including evenings or weekends, may be required as fleet operations scale. - Periodic travel to Bedrock test sites and field locations is expected for training, machine familiarization, and team coordination. Our roles are often flexible. If you don't fit all the criteria, or are in another location (especially one where we have an office like SF or NY) please apply anyway! We'd love to consider you.

Memphis, TN Statement of Purpose:

• Resolución y seguimiento de incidencias a través de herramienta de ticketing, telefónicamente y, cuando la situación lo requiera, presencialmente. • Diagnóstico de problemas reportados por los clientes. • Preparación y plataformado de equipos. • Instalación y configuración de aplicaciones. • Configuración de cuentas de correo. • Configuración de impresoras. • Configuración básica de red. • Revisión de copias de seguridad. • Gestión básica de las consolas de Microsoft 365 y Google Workspace.

Company Overview At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference. Job Description Service Center Support 2 - Social Security Disability Department M - F 8:00 AM - 5:00 PM EST working hours We are seeking a detail-oriented Service Center Support 2 professional to join our Social Security Disability Department. This role provides essential administrative and processing support for disability claims, focusing on accuracy and efficiency in a high-volume environment. Key Responsibilities * Review medical records to determine feasibility of medical claims * Process disability applications and supporting documentation * Perform data entry with high accuracy and attention to detail * Verify documents according to established protocols * Support accounting processes related to disability claims * Prepare and manage outgoing correspondence and mailings * Process orders and applications according to departmental guidelines * Maintain confidentiality of sensitive personal and medical information Qualifications Qualifications * High school diploma or equivalent required; Associate's degree preferred * 1-2 years of experience in administrative support, preferably in healthcare, insurance, or government services * Strong attention to detail and accuracy in data entry * Basic understanding of medical terminology preferred * Proficiency in Microsoft Office suite and database management * Excellent organizational skills and ability to prioritize tasks * Strong written and verbal communication skills Working Environment * Full-time remote position * Focus on efficient processing of high-volume, transaction-oriented assignments * Work within clearly defined protocols with some latitude for decision-making Benefits We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $14.75 - $20.67 hourly, and will be based on a number of additional factors including skills, experience, and education. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.